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Started by Shogun 316 at 11-19-2008 11:58 AM. Topic has 592 replies.
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   11-19-2008, 11:58 AM
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No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
So I just installed NXE and now I don't have any audio output at all via HDMI to my monitor and into my headphones. This has never been a problem prior to NXE ever since I got my monitor (almost 6 months now) and now I can't hear a damn thing in-game or in the main interface. And yes, I have tried using the original composite/component (only tested composite cause that's the TV I have). And yes, there is audio through that AV cable. But I did not spend a lot of money just for a nice picture and no sound and have no intention to spend even more to get an optical audio output because my previous arrangement worked perfectly.

Right now, NXE is a major problem and I am wondering if other people are currently experiencing the same problems with their HDTVs and/or monitors and have any solutions to fix it.
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   11-19-2008, 3:31 PM
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回覆 : No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
I have exactly the same monitor and exactly the same problem as you are having right now!!!
Before the new update, everything was good including audio.
But after the new update, audio went away...
What's wrong with the update???
I think the audio is not coming through the HDMI cable, is there bug in this update or what?
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   11-19-2008, 3:46 PM
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Re: 回覆 : No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Different monitor, same problem.

Switched on my 360 as usual, sound through HDMI no problem. Ran the update, restarted, no sound.
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   11-19-2008, 3:54 PM
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Re: 回覆 : No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Same problem for me.  I've never had a problem with audio, right after the update, no audio whatsoever.  I'm connecting through HDMI by the way.
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   11-19-2008, 3:55 PM
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Re: 回覆 : No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Same problem!!!! No sound.
Help!
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   11-19-2008, 4:02 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
I have the same problem with the connection to my television. Well, I felt a bit better when I figured out that I could go back to SD and get some sound via my AV cables.  Phewww
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   11-19-2008, 4:12 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
same problem for me, no sound.
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   11-19-2008, 4:19 PM
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Re: 回覆 : No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
jup, same for me
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   11-19-2008, 4:32 PM
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Re: 回覆 : No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Yup, same here. It was working perfectly before the update last night but now I only get video but no audio whatsoever. I've emailed Support and I hope they'll be a solution.
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   11-19-2008, 5:28 PM
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Vs: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Same exact setup and problem as OP. The first post in this thread has one solution: http://www.ps3forums.com/showthread.php?p=3519755

It didn't work for me but maybe it'll work for somebody.
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   11-19-2008, 5:34 PM
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Re: Vs: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
I feel like this must be isolated. I haven't had any issues.
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   11-19-2008, 5:35 PM
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Re: Vs: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
 WretchedGeneral wrote:
Same exact setup and problem as OP. The first post in this thread has one solution: http://www.ps3forums.com/showthread.php?p=3519755

It didn't work for me but maybe it'll work for somebody.


Thanks but It doesn't work.
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   11-19-2008, 6:20 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
i called the customer support about the no audio. they have no idea what is wrong and no idea about what they're going to do about it. they gave me a ref. # and told me to call back in 24 hrs. i am very dissapointed. first i get a bad update for my ps3 (which now i can't turn on) and now my 360 with no audio
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   11-19-2008, 6:31 PM
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RE: Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
 DullBlah wrote:
i called the customer support about the no audio. they have no idea what is wrong and no idea about what they're going to do about it. they gave me a ref. # and told me to call back in 24 hrs. i am very dissapointed. first i get a bad update for my ps3 (which now i can't turn on) and now my 360 with no audio

Not only on your monitor, I have an IIyama 2403ws and same problem. Also previously I could choose 1080 and 720 resolutions, but now it displays a long list, no HDTV settings anymore. Before the update everything was fine.
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   11-19-2008, 6:37 PM
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Re: RE: Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
ok... i am using a vizio hdtv i can still choose 1080 though. i had to take it off of the hdmi and use the components. but still... i would much rather use my hdmi cable.
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   11-19-2008, 6:49 PM
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Re : Re: RE: Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
same problem with my monitor (liyama 24" HDMI) using HDMI cable no sound at all in the games or on the interface this is pissing me off I just want to play like before, is it possible to delete this stupid NXE not working properly so I can have my sound back please ?
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   11-19-2008, 7:02 PM
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Re: Re : Re: RE: Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Same problem here with no sound via HDMI.  You think they woud have discovers this little problen during testing.Angel [A]
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   11-19-2008, 7:22 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
I have a BenQ G2400W, Xbox connected via HDMI and set to output digital stereo sound, and I'm getting the same problem. I tried the hard disk removal solution, but it didn't work for me - I still have no sound. Can anyone help?
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   11-19-2008, 7:33 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)

Same problem here. I'm at least somewhat comforting to know Im not alone.
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   11-19-2008, 8:07 PM
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Re: RE: Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
 Time Bandit NL wrote:
 DullBlah wrote:
i called the customer support about the no audio. they have no idea what is wrong and no idea about what they're going to do about it. they gave me a ref. # and told me to call back in 24 hrs. i am very dissapointed. first i get a bad update for my ps3 (which now i can't turn on) and now my 360 with no audio

Not only on your monitor, I have an IIyama 2403ws and same problem. Also previously I could choose 1080 and 720 resolutions, but now it displays a long list, no HDTV settings anymore. Before the update everything was fine.


Exactly the same setup exactly the same problem
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   11-19-2008, 8:40 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Mmh.. It seems that many people have the BenQ G2400W. I have the same problem, same monitor and stuff.
MICROSOFT FIX IT ! I DON`T WANT TO PLAY GH : WT WITHOUT SOUND !
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   11-19-2008, 8:43 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
Hello everyone,

First, what HDTV are you using? Second, have you tried using your component or composite cable and connecting using the analog red and white cables? Can you receive audio through a stereo cable connection?

Edit: So for the HDMI cable connection, you can also try using the HDMI audio adapter's red and white cable connection.
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   11-19-2008, 8:45 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
I'm having all the same problems help!!!!!!!!
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   11-19-2008, 8:47 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
 Lucky 13 X wrote:
Hello everyone,

First, what HDTV are you using? Second, have you tried using your component or composite cable and connecting using the analog red and white cables? Can you receive audio through a stereo cable connection?

Edit: So for the HDMI cable connection, you can also try using the HDMI audio adapter's red and white cable connection.


I get audio from the regular component cables and setup
When using it thru HDMI nothing
When using the HDMI audio adapter i get very little sound, as in I have to turn my stereo on MAX to hear a little sound
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   11-19-2008, 8:50 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
 Lucky 13 X wrote:
Hello everyone,

First, what HDTV are you using? Second, have you tried using your component or composite cable and connecting using the analog red and white cables? Can you receive audio through a stereo cable connection?

Edit: So for the HDMI cable connection, you can also try using the HDMI audio adapter's red and white cable connection.


Thanks for the advice, but it doesn't help most of us who are using standalone HDMI cables without the audio adapter because HDMI is supposed to output video/audio together as well and there was no problem to that setup before the NXE update. Not everyone can afford a new cable and a set of RCA/digital audio output speakers/headphones.
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   11-19-2008, 8:53 PM
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Re: No Audio at All post-NXE for HDMI connection to BenQ G2400W Monitor (via headphone jack)
 Lucky 13 X wrote:
Hello everyone,

First, what HDTV are you using? Second, have you tried using your component or composite cable and connecting using the analog red and white cables? Can you receive audio through a stereo cable connection?

Edit: So for the HDMI cable connection, you can also try using the HDMI audio adapter's red and white cable connection.


I don't see why we have to do anything different if it worked perfectly fine before this update?
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   11-19-2008, 8:56 PM