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The only personal mistake I had made was with my very first system, which I wholly expected to pay for, because it was my own fault. The others, definitely not. I sent back a few units for not fixing a drive problem (coincidentally, a drive problem preceded this whole mess in the first place) in which as soon as unit arrived from repair center to my doorstep:
1) Door would not shut
2) Would shut, but make obscene grinding noises
3) Door needed to be physically pushed in to shut
(Somewhere in there I had the pleasant experience of being told they could not find my console ever being checked into the repair center, and that lost me another month in addition to the 2 weeks to repair).
This most recent unit was not so bad, but it lasted perhaps a few months over a year. My playing is average (hence, my low gamer score). I read for a week or two without playing a game, come back and play a game for a few hours. Turn off, return to work.
Trust me, it's not me. I am a paranoid person, I just have had an incredibly bad user experience for years with this machine. Now, I am personally amused that I must be doing something wrong, if by my recollections, countless amounts of people have said how many systems they had sent to the repair center only to die on them shortly thereafter. If you want to know just how bad the system life is, you only have to look for how often people are jumping after the latest chip, claiming the system life is improving and one issue after another has been fixed. Another clue: warranty extension due to obscene amount of system returns and customer fury.
I, like many others, have much older gaming systems that have taken a beating over the decades, and are still ticking strong. An Xbox 360, on the other hand, just needs to run for a couple of years maximum before it decides to die.
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