Yer this isnt fair, we pay for the games to be on our hard drive but now we cant play them thats a little unfiar if you ask me. is this going to be the same with xbox originals???

yeah i have the same problem with Golden Axe and Sonic.

i have around 50 arcade titles and a bunch of DLC for retail games.

i don't find this acceptable at all, i didn't create the RRoD problem,i bought this system and arcade games in good faith,now i have to jump threw hoops in order to play a $5 game?

 

another thing, Golden Axe shows up on recentley played games where Sonic doesn't.

I have the same issue.  I think I have 38 arcade games and this is the only one I can not find a work around.  For others this is what I do:

 

For example - Speedball 2 shows up as a full game in my arcade when I am logged in to Live

I go into the game and it shows as a trial.

I then lod out of live from the speedball menu and log right back in to live while in the same menu.

The game now shows as a full version. But I have to do this every time I want to play.

 

Redownload worked for some of my games but the method stated above works for all that redownloading did not work for.  But that is with one exception: Sonic the Hedgehog.  No matter what I do I can not get this game to show as a full version.  I have called and complained and they did say that they would be giving me 17,000 points to redownload these games to another profile (Silver) to this console so they would always work even when I am offline.

 

Here is my main concern.  I got the red ring once and they sent me back a refurbished piece of crap.  So I do honestly think within a year this machine will also red ring.  I feel for all of us red ring will be a constant struggle until the next generation of consoles.  So every time this happens, I will be making the same phone calls trying to get points given back to me in order to repurchase these.

Now lets fast forward to 5 years from now.  I am no longer a member of xbox Live but still have a old dusty 360 in the closet.  I get it out and feel like playing some old arcade games for nastalgic purposes, similiar to how every once in a while i break out the old Super Nintendo.  I cant access all these games I spent hundreads of dollars on since the last time it red ringed, I never got points back.  I imagine that near the Next Generation launch that the 360 will start to be forgotten and points will not be that easy to get back.  Meaning your last 360 you get back will honestly be your last chance.  You will probably just get something that will only play an actual disc.

Do you see what I am saying?  If you arent currently logged into Live and you have had a replacement console then all your arcade games show up as trials.  Five years from now this will probably be the case for most of us.  Either Live will not exist anymore, or there will so a new and improved Live that does not reconize old gamertags, or you will be using a PS4 or Wii2 or something of that nature.  So how do we make sure that we are ALWAYS able to play the games we PAID for.

They have already proven that they are not willing to fix the DRM issues.  So for now they have a system that does work as long as you are logged into live.  Getting the points credited will help as long as the console they are credited on never needs replaced.  But being logged into Live and cnosoles lasting forever are the 2 things that have the lowest success rate in the world of 360.  So yeah, for RIGHT NOW you are fixing these issues to get us out of the supports face.  But we as comsumers need to think of the "what if's" in the not so distant future before we accept their ways around the DRM system. 

Something needs to be done, and it needs to be done very soon. Or else microsoft will not have the support from gamers for the next generation of consoles.  I for one am very close to being done all together with microsoft and this DRM issue will be the deciding factor for me.  5 years from now if I am able to plug in a 360 console and use the arcade games I bought, then maybe I will buy a microsoft product again.  But for now, this is probably my last console by microsoft, my last year on Live, and with Vista acting the way it does, I may even be switching to Linux. 

'Nuff said.......microsoft, this year you did 00000 things right in my mind.  So I suppose it is time for a change.

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I taught Eyedea to punch kids in the face.
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and on a side note, I still haven't got my 17,000 points back yet.  I was told I would get them back, but have not seen any action.  just all talk

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I taught Eyedea to punch kids in the face.
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i just noticed this a couple days ago...i knew it would be a known issue so i came here for a fix...but unfortunately it doesn't look like there's one yet...

i guess i'll just have to call customer support...i'll let you guys know what's up...

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-believe the hype-

 Trev82uk wrote:

Yer this isnt fair, we pay for the games to be on our hard drive but now we cant play them thats a little unfiar if you ask me. is this going to be the same with xbox originals???

 

Yes it does the DRM thing attaches it self to every piece of downloaded content you either buy of download whats FREE ever since the Elite came out and it's transfer cable some believe the DRM has gone out of control thats some sites I have read said when doing a google search.

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360 - 14/07/09 - Present
Mass Effect
Fable 2
Tiger PGA 07
S.O T.L.H - (Currently Playing)
Frontlines F.o.W

Okay, so I've had my first xbox since about a month after they came out. I had downloaded a bunch of games from the arcade stuff. All well and good. My wife enjoys these games, my 5 year old likes them.

Then one day about a month ago, I get the fun RROD issue and send my box in. They send me a different unit. I decided after getting that fired up it would be a good time to upgrade my hard drive. So I successfully transfer my 20 gig to my new 120 gig unit.

Now a few weeks later and my son wants to play one of his favorite xbox live arcade games. Well guess what. He can't. On his profile, they are all trials. This is really wrong. I try redownloading one of them to see if it fixes it in his profile. No luck. I don't want him online, whether on his profile or on mine. He should play on his profile, and not online.

I'm know that I'm not the first to have this problem. My question is, when is this going to be fixed. I can't have my son playing his games on my profile, cause having profiles is the whole point. Every person gets their own gamer score. But now he cant play his games!!!! This is beyond frustrating. When is this going to be fixed? What is the work around? The poor boy left crying last night.

 

the current work around is this:

 

create a silver account on xbox.com and recover it from your console

then contact xbox support about getting microsoft points credited to that silver account. (not a easy process)

then redownload all your content to your xbox using that account, this links all content to that console id number

then you should be ok to play games offline

 

but....

i can not exactly vouche for this process since i have had issues with support.  i have spent near 20,000 microsoft points on arcade games and around 18,000 was on the console that got the red ring of death.  they have a rule that only allows them to credit 10,000 points at a time so i have got that amount refunded and i am still 8,000 points or so short.  so i have not started downloading anything yet because i am waiting until i get all of my points back to download these games.  in theory it sounds like it should work, and currently this is their only work around they can offer.  but beware if you have spent over 10,000 points because you could be a while without access to your games when offline if that is the case.

 

so far i am at about the 2 month mark since my red ring, about 3 weeks to fix the machine and i got it back on jan. 2nd.  and since then i have been fighting to try to get my downloaded content to work properly.  this WILL be a problem every time you red ring though which makes fixing the drm issues even more of a important issue for the future.  but i think they are going to try to side step these issues until the next generation of consoles come out.  so be expecting to deal with this alot.  and also be expecting to go with a ps4 next time....no matter the cost.

 

read my above post for the top concerns behind this drm issue if you care to know the potential effect

 

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I taught Eyedea to punch kids in the face.
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I am having this same issue.  Damn Microsoft!  Fix this!  My old system died...well I had my second RRoD and did not want to wait a month for you to send back my crappy refurb which will die again in a year so I instead got an Arcade with an HDMI port so I can upconvert on my now worthless HD DVD player along with a better motherboard.  Now I cannot play the game i purchased and left on my HDD on a new system.  YOU SUCK MS!  Fix this now!

I'm also having the same issue.

I'm on my 4th XBOX thanks to RROD and now i can't play Sonic because of this bug...

Please fix this!

2

 

ALL DRM VICTIMS PLEASE READ:

Last Night I got a call from xbox telling me that DRM was fixed and after redownloading about 46 arcade games, I can honestly say that the DRM was fixed. Or so it appears to be right now.

I have been through many complaints to xbox and the BBB.  And yesterday they assured me that is was fixed.  So I got off the phone a doubter and redownload some games that are known for horrible DRM such as Carcassonne (with all content), Sonic the Hedgehog, Double Dragon, Speedball 2 (with all content) and Bomberman (with all content).  Then I logged in as a account I created locally called "Guest" and all games were now full versions.

So I redownloaded everything I ever purchased on my original console (which was indeed a pain)  but the outcome was worth it.  I made sure all games worked properly too by playing them for a few minutes each.  And they all did.

So maybe it does take some work but I can tell you that a huge doubter and complainer like myself has actually seen this work with my own eyes.  Go to your memory tab and delete the actual game and expansions from there.  Any save games files can remain on your hard drive.  Then go to the marketplace and redownload it from there.  Don't just redownload the content on top of the content you already have.  You have to actually delete the games first for it to work.  Then you will have to open all games and download the title updates for each one.  But I can tell you, it does work.

I will be posting this exact message in a few different places, so please don't write it off as spamming.  I just don't want to re-type this like 10 times.  Thanks and good luck to all.  I hope this helps.

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I taught Eyedea to punch kids in the face.
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 Printmatic wrote:

2

 

ALL DRM VICTIMS PLEASE READ:

Last Night I got a call from xbox telling me that DRM was fixed and after redownloading about 46 arcade games, I can honestly say that the DRM was fixed. Or so it appears to be right now.

I have been through many complaints to xbox and the BBB.  And yesterday they assured me that is was fixed.  So I got off the phone a doubter and redownload some games that are known for horrible DRM such as Carcassonne (with all content), Sonic the Hedgehog, Double Dragon, Speedball 2 (with all content) and Bomberman (with all content).  Then I logged in as a account I created locally called "Guest" and all games were now full versions.

So I redownloaded everything I ever purchased on my original console (which was indeed a pain)  but the outcome was worth it.  I made sure all games worked properly too by playing them for a few minutes each.  And they all did.

So maybe it does take some work but I can tell you that a huge doubter and complainer like myself has actually seen this work with my own eyes.  Go to your memory tab and delete the actual game and expansions from there.  Any save games files can remain on your hard drive.  Then go to the marketplace and redownload it from there.  Don't just redownload the content on top of the content you already have.  You have to actually delete the games first for it to work.  Then you will have to open all games and download the title updates for each one.  But I can tell you, it does work.

I will be posting this exact message in a few different places, so please don't write it off as spamming.  I just don't want to re-type this like 10 times.  Thanks and good luck to all.  I hope this helps.

I've tried what you've said to do but my Sonic still showing as trial when i start to play it. :(

sorry, apparently you have to complain tio xbox support and maybe even the bbb and they will give in when they are tired of dealing with you.  they didnt make this clear to me and made it sound as if it was a general fix for all content.  i would say just keep on them at all times.

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I taught Eyedea to punch kids in the face.
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I didn't even see this thread until today.

This issue happened to me after my 2nd xbox had the three red rings.  I kept the hard drive, had it replaced, and Sonic was the only game I had that didn't work.  I called in to xbox, and it took about two weeks, but it was fixed.

Do people actually call them to get things fixed, or just demand on a message board that they get fixed?  When I called them for this, it was no problem getting it fixed, it just took some time.

dude trust me i called for months about this and also many emails were exchanged since i filed a complaint with the bbb.  they did not want to transfer my drm license for my games.  maybe it has to do with how much you bought since i have around 50 arcade games?  i dont know but trust me i dont just complain in a forum.  i have been through the microsoft ring-a-round too many times to count anymore.  it should be no more than a 2-3 day process and it took me over 3 months.  unacceptable

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I taught Eyedea to punch kids in the face.
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Having the same problem with Golden Axe now.  Deleted it and redownloaded with no joy.  Looks like MS support is getting a call today.

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*XBOX Ambassador*

Lead, follow, or get out of the way!

TrueAchievements

does it work now? I just bought it and am worried :(

this is an unfair pile of bs if you ask me its true all my sega games wont work on my console.....even though i bought them why should i have to fight to play something i payed for........man what a rip

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☻/...1000/1000
/▌ on.... Cod 2, 4 and NFS:MW
/ \

Xbox # 7 now....

 xenocidic wrote:

Yea, basically the trials are locked to either the original console or your gamertag. and if you're not online with your gamertag, they won't work on your new console.

this isn't really a problem for me, since i'm always online, but if I had an intermittent connection or something, I would be pressuring microsoft to fix it.

i'm told that people who have made a big enough deal out of it have had MSP credited to their account so they could re-buy the games ... of course there's nothing stopping them from buying totally new and different games =)

I've had the same problem ... they finally credited my account the points I was out for the non-playable games ..but, here's the problem .. how are you supposed to redownload the games when there's a check mark next to your game download saying you've already purchased it?  It doesn't give you the optin to REdownload and get a NEW license for the new machine.  And if you DO choose to redownload it .. it STILL doesn't work.

I've explained this to them for about an hour .. it was like explaining nuclear scince to a chimp.  I'm like, I STILL WANT TO PLAY THESE GAMES . they told me I could becasue they refunded the points ... they didn't understand they needed to remove that checkmark saying I already purchased the game linking it ot my old console.

I was told I would get a call back on this issue.  I even told the Indian Call Center guy, "I won't hold my breath waiting".

BTW - STILL NO CALL.

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Realize, Real Eyes, Real Lies -Machine Head
My Connection

 CSARdiver wrote:

Having the same problem with Golden Axe now.  Deleted it and redownloaded with no joy.  Looks like MS support is getting a call today.

Prepare yourself for about 6 hours .. 5 calls ... 4 disconnects .. some fist pounding and a WHOLE LOTTA FRUSTRATION.

To get to the right people .. when you call .. you want to be talking to the "Xbox Live" part of service ... it's al automated ... say Xbox Live .. then when it starts giving you options .. just say "Operator"  ... hope this helps a little.

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Realize, Real Eyes, Real Lies -Machine Head
My Connection

Errrr, if you want to play your sonic, SOR, sonic 2 or whatever and it shows as a trial you do this. Click on unlock full game and then just press a on download again when your guide pops up. Wait a few seconds and wallah, its a full version. You dont have to buy the game again at all and i have been doing this for months now, since last December actually. Crap that you cant play off line though D:

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"In the safety of our homes, a perfect forever"

 As The Sun Dies wrote:

Errrr, if you want to play your sonic, SOR, sonic 2 or whatever and it shows as a trial you do this. Click on unlock full game and then just press a on download again when your guide pops up. Wait a few seconds and wallah, its a full version. You dont have to buy the game again at all and i have been doing this for months now, since last December actually. Crap that you cant play off line though D:

 

I sir,  Have done this a million times and still just nothing xbox makes me sick...lol a bit off topic but just last night i was playing splinter cell and i hit the button for my menu and my disc slowed down......then more and more till it was not even spinning and then my xbox froze so i played it hard for like 8 hours to try to fry it cuz its a crappy refurb that the disc drive started making grinding noises like a matter of days after it was delivered to me

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☻/...1000/1000
/▌ on.... Cod 2, 4 and NFS:MW
/ \

Xbox # 7 now....

Sonic and streets of rage 2 wont work for me. I called MS and they told me I violated their terms of service by putting the game on my 4th xbox. Eventually your xbox WILL break and you will no longer be able to play the games you bought. The guy actually told me to fix the issue setup a new gamertag and a new live account and pay and download again. So basicaly, you will eventually never be able to play the games you bought.  My solution is I will no longer be purchasing any download content off of live again. I am only renting games and my next system will be from sony.

Damn, I stayed over at a friends and took my hardrive and bought some arcade games. I returned home and now I can't play the original sonic. I am soo upset, I was looking forward to playing this classic.

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Dan! Dan! Dan!
I'm getting hungin' over & over.
But I don't care, Just wanna drink.
Give me alcohol

Using the new DRM "tool" fixed all my Sega woes! See how to do it here 

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This post is provided "as is", and confers no rights

GamerchiX Husband
∞DNA∞

 KLRSKIR wrote:

Using the new DRM "tool" fixed all my Sega woes! See how to do it here 

I did the same thing this morning following all the same issues everyone else has had. Works a treat - full game now unlocked

I have just noticed this like 5 mins ago and jumped on to see if anyone else was having this problem...  Seems like I am not the only one...  I am getting real tired of Microsoft as of late...  Took them 3-4 weeks to fix my last XBOX, and the game that it destroyed BEFORE I got the red rings, they will not replace...  And, has anyone found a fix for this, I didnt read very far in the threads...

 PenPen132 wrote:

I have just noticed this like 5 mins ago and jumped on to see if anyone else was having this problem...  Seems like I am not the only one...  I am getting real tired of Microsoft as of late...  Took them 3-4 weeks to fix my last XBOX, and the game that it destroyed BEFORE I got the red rings, they will not replace...  And, has anyone found a fix for this, I didnt read very far in the threads...

^read above, there has been a DRM fix for ages now. Use it and your woes will be solved even though my way worked before but it seems like it doesn't for everyone. Weird :S

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"In the safety of our homes, a perfect forever"

 Chuckman3338 wrote:

Sonic and streets of rage 2 wont work for me. I called MS and they told me I violated their terms of service by putting the game on my 4th xbox. Eventually your xbox WILL break and you will no longer be able to play the games you bought. The guy actually told me to fix the issue setup a new gamertag and a new live account and pay and download again. So basicaly, you will eventually never be able to play the games you bought.  My solution is I will no longer be purchasing any download content off of live again. I am only renting games and my next system will be from sony.

 

AMEN!!!!!  I called Tech Support about this about 10 minutes ago, and first I got some girl who sounded no older than 16, she asked for my phone number, address, and e-mail address!  FOR A ARCADE GAME PROBLEM!!!!  Then said "So, you have three red lights?"  After I had done repeated my problem at least 4-5 times.  She then asked for my SN and I got feed up and told her that I wasnt giving her my seriel number, I just want to play Sonic!!!  So she put me on hold for 2 minutes, just to tell me that she was going to send me to another Tech support assistant!  So I was on hold for about 10 minutes, and listened to the Halo theme about 4 times before I hung up.  It took them 5 weeks to repair my XBOX then when I get it back, my arcade games dont work.  I left for AT in FT. Eustis when my xbox died, so I couldnt do anything for about 1-2 weeks.  But most definatly, if I didnt have all downloaded content for the games I have, including Rock Band (Special Edition), I would go to GameStop right now and trade all of it in and get me a PS3.  I am done with Microsoft, not to mention (I know this is off topic) the 30G Zune I bought doesnt work, and the company I bought it from (CompUSA) went out of business so I cant get a copy of the reciept (mine got lost when I came home from AIT in Nov of 2007).  They told me that they couldnt help me and wouldnt let me get another word in and hung up (this was about 6 months ago)...  So definatly going Sony on my next console, they have better games anyway!  And if any Tech Support reads this, they know where they can shove my XBOX!

Yeah this is the only game its happening to me on and its annoying.

So basically were paying for a game we cant play.

Actually i done that 'persuade a friend to buy a 360' thing near christmas and got 10 free arcade games and Sonic was one of them, but i still want to play it :(.

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 Good Lookn Guy wrote:

Try putting your hard-drive in the microwave.