hello sometimes when I try to launch this game the screne comes up that ask's if you want solo game or multi player

but the controller will not scroll down .I have to turn the console off and back on is there anyone else having problems like this

nope, no issues.

---

Zombies everywhere, zombies everywhere, zombies everywhere. They're coming for your brains and it's too late to change.

PIMPDADdeester,

Check the ring of light on your controller to make sure it is not flashing any patterns that would indicate it is low on battery power, or having trouble connecting or staying connected to the console. If you need additional assistance, consider deleting and redownloading the game or call Xbox Support on the phone.

http://support.microsoft.com/kb/910636/en-us

---

Visit Ask Xbox & Support.xbox.com.
Posts provided "as is" and confer no rights.

 i have heard that is you have a guitar or rock band stuff plugged in while you are also trying to use a regular controlled, it can disable input in menus from the controller.  so if you have one of those plugged in, then unplug it and try with the controlled by itself......if not then i have no clue

---

I taught Eyedea to punch kids in the face.
╔┐
╚╝

Actually, I wonder if this is the same problem I am having. Every so often (and this seems to happen more and more) I will launch the game from the dashboard, it will go through its splash screens, but then the screen that should say "Press A to start" never appears, I directly see the main menu with the animated background and the music plays as it should, but I can't navigate the main menu up/down. I don't have to turn off the console - I can just bring up the guide and quit to the dashboard. But when I go back in this can happen again (once happened 3 times in a row before it finally worked properly).

 Printmatic wrote:

 i have heard that is you have a guitar or rock band stuff plugged in while you are also trying to use a regular controlled, it can disable input in menus from the controller.  so if you have one of those plugged in, then unplug it and try with the controlled by itself......if not then i have no clue

Good suggestion. This is also something that should be tried.

---

Visit Ask Xbox & Support.xbox.com.
Posts provided "as is" and confer no rights.

 jernau wrote:

Actually, I wonder if this is the same problem I am having. Every so often (and this seems to happen more and more) I will launch the game from the dashboard, it will go through its splash screens, but then the screen that should say "Press A to start" never appears, I directly see the main menu with the animated background and the music plays as it should, but I can't navigate the main menu up/down. I don't have to turn off the console - I can just bring up the guide and quit to the dashboard. But when I go back in this can happen again (once happened 3 times in a row before it finally worked properly).

this is exactly what happen's to me!!! I have deleted the game and redownloaded it .but still does the same thing
anyone found how to fix this problem

hey guy's who should I contact to get some help?????????
this is crazy .
there are no other types of controllers connected to my co nsole just the 1 wireless I am using .

 PIMPDADdeester wrote:

hey guy's who should I contact to get some help?????????
this is crazy .
there are no other types of controllers connected to my co nsole just the 1 wireless I am using .

Try redownloading the game. I've had problems like that and it worked, I would say contact Sierra Online if the problem persists.

I have redownloaded the game atleast 5 times hoping it will fix the problem but it still does the same thing
I will launch the game from the dashboard, it will go through its splash screens, but then the screen that should say "Press A to start" never appears, I directly see the main menu with the animated background and the music plays as it should, but I can't navigate the main menu up/down.
There has to be more than just the 2 of us that have this problem
anyone have any thoughts on WHO TO TALK TO TO RESOLVE THIS PROBLEM

Have you already tried taking your hard drive to another location and attaching it to another console? Then you could see if your downloaded game is the issue, or if it is your console and/or controller?

---

Visit Ask Xbox & Support.xbox.com.
Posts provided "as is" and confer no rights.

Im always having the same problem.  I have to trick it by going into the downloads menu first.  You have the option to Play Now or Download Again.  I've tried both, and seem to luck out with the Play Now option.  Still, it will not always work, and it is a weak solution to our constant problem.  Shame such a great pick up and play game has us using more time to trick and not play.

         

Same thing with me. Redownloading does not help nor does taking it somewhere else. I even use a wired controller. This needs a patch.

Yes, I am having the exact same problem, it does not respond to the controller, and i have tried re-downloading it several times. Has anyone talke to xbox re this or emailed them?

 

Joe Kule

I'm also having this problem. It is not the controller, console, hard drive, etc. It's the game. I think I'm going to call MS support and demand a refund. THAT ought to go well... I'll post again if I get around to actually doing it (totally hooked on the new Burnout update).

---

Burnout Revenge Elite, soon to be in Burnout Paradise

Paradise > POI >/= Takedown >>> Revenge > Uno

*sigh* Microsoft continues to amaze me to no end.

So I got the typical Indian person with a fake name. He was as helpful as possible, and gave me the number for Activision. Talked to them, and the dude said they were unaware of any problems with the game. He gave me a reference number and said give them 48-72 hours to check things out... riiight. I called MS back and gave my reference number from my first call. Again, the woman did all she did and then transferred me to her superviser. This guy was an *** in the entire sense of the word. I changed my gamertag a few months back. He said he checked their records for the past year and said I didn't have anything other than currently having 100 points. Since he's not showing that I bought a game I'm currently looking at on my download history he couldn't give me a refund. While I'm trying to politely explain that this is total bull shine, he's yawning and crap. Fantastic.

---

Burnout Revenge Elite, soon to be in Burnout Paradise

Paradise > POI >/= Takedown >>> Revenge > Uno

This happened to me when i brought my harddrive to another xbox. It has to do with the DRM for the game. Microsoft should be made aware of the fact that if youu're not on the purchasing xbox, you cannot play the game...

How is it the DRM? That only applies to being offline. Even if that wasn't the case, you'd be playing the trial version, not the game being totally broke.

---

Burnout Revenge Elite, soon to be in Burnout Paradise

Paradise > POI >/= Takedown >>> Revenge > Uno

Same thing for me ,I cant move anything on the menu either.

---

Free Custom Themes For Xbox 360 Dashboard

 o0 WILKY 0o wrote:

Same thing for me ,I cant move anything on the menu either.

Bump!

So if I understand some of the recent posts correctly, some of you are having this issue because you are using Aces of the Galaxy on a console that is not the first console you originally bought the game on? Has everyone tried deleting & downloading the game, making sure no other controllers were connected or in charge of the game, and tried signing into Xbox Live after loading the game?

---

Visit Ask Xbox & Support.xbox.com.
Posts provided "as is" and confer no rights.

Though the problem has never occurred here, every report I have seen appears to have a replaced console in common.  Lucky 13 X, are you a Microsoft contact (or can you provide one?)

I work for Xbox Support at 1-800-4MY-XBOX. I have passed along the feedback, but at this time you may also want to contact the publisher/developer of this game in addition to calling us up on the phone to report the issue.

---

Visit Ask Xbox & Support.xbox.com.
Posts provided "as is" and confer no rights.

The following suggestion may help:

For those experiencing this issue, I would suggest they try transferring the license via the license transfer tool.  The license transfer tool can be found here:

http://www.xbox.com/en-US/support/systemuse/xbox360/licensemigration/

A couple people have provided some very useful feedback, and have reported that this has worked for them.  You may need to delete the game from your system first, then re-download.  Perhaps one of them would be kind enough to document the exact steps they did in these forums?

-----
My posts are also "as-is" and endorsed by no-one.

.... or instead just read the thread in this forum called:

"Official Artech Studio's Guide To Repairing Aces of The Galaxy"

which pretty much contains the info I was referring to.