Re: Trouble with Gold activation...

Accounts and Billing

Trouble with Gold activation...

SubTonic20 06-17-2009, 9:54 PM
I recently purchased XBL Gold through this site (the $1 for 1 month deal) and it says I am in Gold member status. I go to my Dashboard, however (I logged out and back in, even tried restarting the system) and it still says I'm Silver for the past 15 minutes now. I looked in Account Management and I can find my purchase of Gold, but it always says I'm Silver at the dashboard. Is there some kind of lag time I need to wait for or is there something wrong?

Re: Trouble with Gold activation...

free2rebel 06-17-2009, 9:57 PM
Try going to www.billing.microsoft.com and log in with your account details and see if it has the membership listed there.

Re: Trouble with Gold activation...

SubTonic20 06-17-2009, 10:13 PM
Okay, it does list it and Gold just activated on my Dashboard, but now there's another problem. I'm trying to play Skate 2 online with my friend, but now it seems my Gold account isn't being recognized in the game. I go to create a session and I get a message saying my current account doesn't allow me to use that feature, and when I check my party, it's vanished. It comes back when I go back to the Dashboard. Maybe I just have to wait that out, too, but I'm getting increasingly paranoid. : \

Re: Trouble with Gold activation...

free2rebel 06-17-2009, 10:18 PM
Try restarting your console.

Re: Trouble with Gold activation...

KrustyBunz 06-17-2009, 10:53 PM
I'm actually having the same problem, except mine still does not show that I have a Gold subscription at the dashboard. I went to the billing website and it says the 1 month $1 is enabled. It's been a little while since I purchased, do I need to call or anything or should I just wait?

Re: Trouble with Gold activation...

free2rebel 06-18-2009, 8:50 AM
Your account is now showing you have a gold account. I'll leave it for 48 hours since you brought the membership before you contact them, as there may be a slight delay due to the maintenance they did the other day.

Re: Trouble with Gold activation...

DareDevil66676 06-18-2009, 5:33 PM
I bought mine last night and it sent a statement to my card saying that I bought it but nothing on microsofts end saying that they billed me.

Re: Trouble with Gold activation...

rainsbe 06-18-2009, 9:02 PM
Tried to get Gold membership at the yearly rate. I see on my card that MS took a dollar from the account but no activation of any kind. I want to get the whole year and that is what I asked for. I applied for it around 1:00pm and it is now 5:00pm and still no activation.

Re: Trouble with Gold activation...

free2rebel 06-19-2009, 9:37 AM
 rainsbe wrote:
Tried to get Gold membership at the yearly rate. I see on my card that MS took a dollar from the account but no activation of any kind. I want to get the whole year and that is what I asked for. I applied for it around 1:00pm and it is now 5:00pm and still no activation.


What countries are each of you from?

It may be they are still having some issues after the maintenance.

Re: Trouble with Gold activation...

rainsbe 07-03-2009, 10:52 PM
Sorry for taking so long to get back to you but we took a red ring of death and have been off line for a while.
I am from the USA in Virginia.