How do I tell if my Console is Banned?

Your console is banned if you see the following text when you attempt to log on:

This console has been banned for violations of the Terms of Use. To protect the Xbox LIVE service and its members, Microsoft does not provide details about console bans. There is no recourse for Terms of Use violations.

Alternatively, if you get the extended status codes from the network troubleshooter and you see that you have Z:8015-190D, then your console has been banned.

How do I appeal a console ban?

There is no appeal for a console ban.  Microsoft will not ban a console without overwhelming evidence that it has been used to violate the Code of Conduct or Terms of Use.

Why did my console get banned?

Microsoft does not provide specific details as to why a particular console is banned. Typical reasons include but are not limited to:

• Piracy/Theft
• Cheating
• Fraud
• Phishing
• Nudity
• Sexually Explicit Material
• Account Selling/Account Tampering

I didn't do any of that stuff, my <Friend/Brother/Sister/Cousin> did it, can you unban my console?

You are responsible for your account and console.  Your console will not be unbanned.

Why won't my post about a console ban appear on this forum?

Moderators are specifically told to delete posts regarding console bans since they will not be answered by the Enforcement Team.

For more information about Console Bans, consult http://www.xbox.com/en-us/consoleban.