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Phantasy Star Universe

Started by Lady Brook at 11-02-2009 2:27 PM. Topic has 2 replies.
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   11-02-2009, 2:27 PM
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No sega sites loading!
Okay, so not only can I not connect to the Phantasy Star Universe server on xbox live, but I am unable to load help.sega.com. So how am I suppose to send in a service ticket if I can't access the site either? I called Sega of America but there automated system instructs me to go to help.sega.com. I called my ISP, no problems there, I am able to get on Xbox live and play other online games as well. Did everything I could think of. Stumped!
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   11-02-2009, 8:55 PM
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Re: No sega sites loading!
i had the same problem when i tried to contact sega, all of my other games work so i doubt MS is to blame, but,i dont think sega is at fault here either, because most people are still able to get online.
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   11-03-2009, 7:32 AM
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Re: No sega sites loading!
For the websites, try going into the command prompt (Start, All Programs, Accessories, Command Prompt) and use the following commands. Do one at a time.

ping sega.com
ping phantasystaruniverse.com

If those two didn't work, try the following.

ping 80.64.58.60
ping 198.176.10.50

This isn't a solution, but it'll let us know if you're able to reach them at all.


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