Zyphyr2k8 wrote:
I was most disappointed by their customer service the other day. It was 5 days before they acknowledged receiving a game I shipped back, and I was like well that could have been the mail service, who knows. Then two more days went by and they didn't ship me anything even though I have 43 games in my que across a few systems.
I contacted them, and previously they would have apologized for that immediately shipped one out. It happened once before and they handled it well. Well, all they did this time was send me an automated response saying just because the availibility of a game is medium to high doesn't mean it is at your shipping center. A couple days later they shipped a game that was not high on my queue, and was lower availibility than most higher. Confusing....
Anyways, I downgraded at the end of last month. I don't want to lose my percent off buys and free shipping. That is one thing they do well, pricing used games.
Gamefly made me extremely mad as the months went on. They started off sending me everything fast as heck and games I wanted then as time went on they just kept getting slower and more annoying.
I had 8 games in my Q. The first 5 were listed as "high" availability and they shipped me a game that was number 6 in my Q and "medium" availability... how rubbish.
Also, the fact that they would receive my game and not ship me anything for 2 days while my Q had 10 games in it was totally unacceptable.
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