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I'm actually at work right now, but I think I may be able to help you.
Make sure you are on the master account and go to the dashboard row where the game that is in your tray is displayed (My Xbox). You should see whatever game is in your tray in the first slot, your avatar in the secondd to the right, etc. Scroll all the way to the right until you get to Console Settings or whatever it is called. Click on that. These are all of the console settings like video, audio, etc. There should be something here that either talks about content or straight up parental controls. If they are set, turn them off.
You will need to do all of this from the master account since the settings are created in a way that children can't change what their parents set. So, if you have the master account, you'll be fine.
Good luck to you.
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