|
it could be a couple of reasons why this happening.
First check that his college allow him to access Xbox Live from his dorm. They maybe blocking the Xbox Live ports needed to access the service.
If his college allows Xbox Live connections, ask him to check the wireless signal strength. If he has a weak siganl it can throw up MTU errors. Can he try connecting via an ethernet/network cable? What are the results
jeemac
“This posting is provided "as is" with no warranties, and confers no rights.”
|