I guess I am a little slow or maybe a different voice of reason but......
If you have a release date, shouldn't the QA and the testing be done already? I do not claim to work in the video game industry but if you have a realease date, shouldn't you be working towards it a little faster? From what I have have heard so far, they had no chance of making the 4/10 date if the DLC is still in QA. Also, the customer service is deplorable. I am a loan officer and what they did is the equalivent of me telling a customer we will close on 4/10 and then 4/10 goes by and I do not call or tell them anything as to why what I said would happen hasn't happened. I wouldn't be in business very long if I treating my clients the same way as we have been treated.
Also, it did not take a Rocket Scientist to figure out there was a problem when the DLC was not available on 4/10. So what should have happened on 4/10, a press release. Rarely do I look forward to DLC because I am usually done playing a game by the time they put it out but I was amped for this content. I remeber when I was wating for the Def Jam Icon demo to put on XBL and it got delayed but there was a press release that said it would be delayed a week and they did something that should be commended now because they actually put out a press release saying it would be delayed before people jumped on line looking for the content. Is it too much to ask that we be treated like adults? Where they hoping we wouldn't notice?
I find it hard to believe that the 10th came and they realized, Houston, we have a problem especially if the DLC was still in QA. The only logical conclusion is they should have stuck with the "Sometime in April release date and then we would be pleasantly surprised when it came out versus very upset that it was not out and 24 hours had to pass before someone decided to say something. When that something was said, it was a canned response. "We are working on it and we will get a release date in a few days". Are you serious? We are supposed to accept that answer. I am disappointed but the coming DLC has caused me to go back and start playing MUA again and I am working on beating the game and unlocking Nick Fury and Silver Sufer so it hasn't been all bad. Luckily for me, a friend of mine downloaded the AU and had his saves corrupted so when it asked me if I wanted to update now, I said no and I haven't had a problem. Lucky for me, unlucky for him.
In the end, will it matter, no. They know people will buy the content whenever they release it and be happy doing so. So why should they care about the customer service aspect. If they indeed missed the deadline because they are working out a few bugs, that is something with which I can live but I cannot accept the fact that they did not bother, did not feel it was important enough or did not care enough to say, "Hey, we are having a few problems but we will get the DLC out as soon as possible" either before or on the 10th. I guess that would be asking them to care. Oh well, I don't buy many if any Activsion games and this just may well cause me not to pick up any Activision games anymore. I understand that it may not be Activsion fault but until someone steps up and takes some responsibility, I am pinning the blame on them since Activsion's name is all over MUA. RavenSoft may be my next target depending on how long of a delay this causes. In my opinion, do not give us a release date while the DLC is still in QA. Hey, here is a better idea, give us a release date when the content is already released. Then, you will not have to worry about looking like an idiot again. No, I am not giving the developer any credit at all for coming out and giving us a comment since it was about a good day and half late. Wouldn't it have been too much to ask to get an official statement on 4/10? Obviously, the DLC was still in QA on 4/10 so it should have been easy to say the same thing that was said on 4/11 on 4/10.
Like I said earlier, maybe I am just slow....
I know there are some errors in this article but my computer is runing real slow and when I type on my keyboard there is a few seconds delay before the words pop on screen and it is taking too long to edit this post, plus it is late and I am going to bed.
