I ran into this problem the other night after buying an Elite to replace my standard premium 360. I'd played for an hour or so and hadn't noticed that I was in the trial mode so lost a fair bit of progress :(

Microsoft bleat on and on about how difficult it is to get a solution to this problem, but it's total garbage. After having my PS3 replaced last week I found that I couldn't download all of the content that I'd purchased for Singstar because the game would just say it was registered on a different console. I called Sony customer services and within 24 hours they'd refunded the money that I'd spent on the downloads AND cleared all the downloaded song history to ensure that I didn't have any more trouble downloading them again.

If the so-called 'rubbish' Sony can manage this, how come after 12 months of talking to Microsoft about it they still don't understand exactly what the issue is in the first place?!

Has anyone tried getting a refund for these arcade games that break when you get a new 360? This is ridiculous that they don't have a fix.

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Yes - this is exactly the problem that I've been having with MS for the last year to 18 months now. I bought about £60 worth of Arcade games, then my 360 went faulty and MS replaced it. Now my girlfriend can't play any of the games anymore using her profile because it's not the 360 I downloaded the games to originally. The DRM does state that all profiles on the original console will be able to play them, but my point is that it's not my fault that MS gave me a console that turned out to be faulty, and yet it's me that's being punished for it by not being able to use the games fully anymore. Speaking to the muppets at MS Customer Support it takes you about 20 minutes of speaking to them before they know what you're on about, and even then you just get the feeling that they're just saying that they understand to try and get rid of you quicker. Their general response is "yes I understand, but you can just download them again" and you go round and round in circles :(

Okay...it shouldn't be this difficult, but I have to admit...the one fix suggested by the makers of Puzzle Quest earlier in this forum worked for me last night.  Start the game...sign out of your account...sign back in, hit "B"...start up a quest, and all is good!!!  (as long as that's the account you purchased the game with)

p.s.  I'm STILL waiting for Microsoft to get back to me on this.  Glad I decided to get help online!

does that fix it permanently or do you have to do it every time you start the game?

You have to do it every single darn time.  Better than having a completely broken game... but not perfect for something we paid for. 

Yeah - signing out of your profile and back in again is a pain - the way I've been doing it is as soon as the game loads up I choose the 'unlock full game' option and download the full game again, only takes a couple of seconds but that works just fine. Same as your solution though you have to do this every single time you load the game :(

Many are having problems with DRM issues. Just check this thread on page 143 now lol.

http://forums.xbox.com/143/1159815/ShowPost.aspx#1159815

Well I'm not sure what happend, but I no longer have to unlock PQ to play it anymore.  My wife beat the game on Saturday (which is the first day we noticed it didn't have to be unlocked anymore) and then today my license transfer finally went through!

Anyone else have their game magically fix itself?

Take care,

Brian

 Captain Nut wrote:

Well I'm not sure what happend, but I no longer have to unlock PQ to play it anymore.  My wife beat the game on Saturday (which is the first day we noticed it didn't have to be unlocked anymore) and then today my license transfer finally went through!

Anyone else have their game magically fix itself?

Take care,

Brian

I know what happened "2007-12-01 Captain Nut (transferred 2008-02-09 )"

DRM transfer.

 areacode wrote:

I know what happened "2007-12-01 Captain Nut (transferred 2008-02-09 )"

Where do you see that?

http://forums.xbox.com/143/1159815/ShowPost.aspx#1159815

This glitch is basically a DRM issue.

Pretty ballsy of Infinite Interactive to announce an expansion pack without fixing the issues with the first game.

 AriesDog wrote:

Pretty ballsy of Infinite Interactive to announce an expansion pack without fixing the issues with the first game.

Yeah, all though if it's a DRM issue, I imagine the fix is more up to MS than anyone else...

 

But now I'm worried that when the DLC comes out, I may not be able to play it since I've replaced boxes since I last [;ayed the game...

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Victim of the E74 error - Xbox 360 #3, comin' up.

SAY WHAT?!  Why blame Microsoft, when it should be Vicious Cycle's fault and all of Puzzle Quest's partners' faults for the glitch?  Or am I missing something?

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 codeslasher wrote:

SAY WHAT?!  Why blame Microsoft, when it should be Vicious Cycle's fault and all of Puzzle Quest's partners' faults for the glitch?  Or am I missing something?

I might have misunderstood, but it just sounded like the glitch centered around the Digital Rights Management stuff, which MS insists is on everything we buy from marketplace.  That's why those of us who are on our second (or more) 360 have to be online and signed in to play anything we bought on our old console.

 

My thinking = no DRM, no problem!  Hence, MS should find a way to make the DRM more flexible... then it sounds like this "glitch" might not be an issue...

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Victim of the E74 error - Xbox 360 #3, comin' up.

 podj35 wrote:

 codeslasher wrote:

SAY WHAT?!  Why blame Microsoft, when it should be Vicious Cycle's fault and all of Puzzle Quest's partners' faults for the glitch?  Or am I missing something?

I might have misunderstood, but it just sounded like the glitch centered around the Digital Rights Management stuff, which MS insists is on everything we buy from marketplace.  That's why those of us who are on our second (or more) 360 have to be online and signed in to play anything we bought on our old console.

 

My thinking = no DRM, no problem!  Hence, MS should find a way to make the DRM more flexible... then it sounds like this "glitch" might not be an issue...

Correct though it is a glitch the the developers likely could fix with a patch, the main issue lies with DRM. I say the fault lies 30% devs 70% M$, just a guess.

If the 360 did not have busted DRM, this would not be a glitch.

 areacode wrote:

 podj35 wrote:

 codeslasher wrote:

SAY WHAT?!  Why blame Microsoft, when it should be Vicious Cycle's fault and all of Puzzle Quest's partners' faults for the glitch?  Or am I missing something?

I might have misunderstood, but it just sounded like the glitch centered around the Digital Rights Management stuff, which MS insists is on everything we buy from marketplace.  That's why those of us who are on our second (or more) 360 have to be online and signed in to play anything we bought on our old console.

 

My thinking = no DRM, no problem!  Hence, MS should find a way to make the DRM more flexible... then it sounds like this "glitch" might not be an issue...

Correct though it is a glitch the the developers likely could fix with a patch, the main issue lies with DRM. I say the fault lies 30% devs 70% M$, just a guess.

But if the 360 did not have busted DRM, this would not be a glitch.

Yeah, that makes sense - thanks for clairifying!

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Victim of the E74 error - Xbox 360 #3, comin' up.

Sure it's a busted DRM...or is it?  I haven't replaced my Xbox 360 yet, and I've had no issues except for the Internet, but I think I got that pretty much fixed.  I waited for a year after the 360's first sold on the markets.  Maybe those particular Xbox 360's (like mine) were the best out of any other time frame?

However, my dearest sympathy is given to the people that lost their data, such as the person that made this post.  That wasn't fair at all.

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Admin. of http://mars.smfforfree.com (an Action Replay DS website)
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To my knowledge the glitch only effects people that also have the DRM problem. One of which when fixed stated the game worked fine for him again. The game does have one other game breaking bug that has yet to be fixed not related to DRM though.

Let me guess...is it the ENEMY CHEATING GLITCH?!

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 codeslasher wrote:

Let me guess...is it the ENEMY CHEATING GLITCH?!

Nope if you are in the middle of a 2 part quest and join a VS match via invite it corrupts your save file where you can't move around the map.

ack double post due to lag. BTW now that my elite busted and I'm using a different 360 I have the locked game glitch as well very annoying indeed.

 areacode wrote:

 codeslasher wrote:

Let me guess...is it the ENEMY CHEATING GLITCH?!

Nope if you are in the middle of a 2 part quest and join a VS match via invite it corrupts your save file where you can't move around the map.

And a two part quest is?

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 areacode wrote:

ack double post due to lag. BTW now that my elite busted and I'm using a different 360 I have the locked game glitch as well very annoying indeed.

Like I said, maybe it's because a certain group of Xbox 360's at a certain time frame was the best?

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Admin. of http://mars.smfforfree.com (an Action Replay DS website)
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 codeslasher wrote:

 areacode wrote:

 codeslasher wrote:

Let me guess...is it the ENEMY CHEATING GLITCH?!

Nope if you are in the middle of a 2 part quest and join a VS match via invite it corrupts your save file where you can't move around the map.

And a two part quest is?

Example you beat someone and need to return an item to a different location to complete the quest. Didn't really understand your second post sorry.

Let me refresh your memory...

 codeslasher wrote:

Sure it's a busted DRM...or is it?  I haven't replaced my Xbox 360 yet, and I've had no issues except for the Internet, but I think I got that pretty much fixed.  I waited for a year after the 360's first sold on the markets.  Maybe those particular Xbox 360's (like mine) were the best out of any other time frame?

However, my dearest sympathy is given to the people that lost their data, such as the person that made this post.  That wasn't fair at all.

P.S.: I posted so much last night that I finally got to a level 2 forum!  Yay!

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Oh well.. as I said before it is busted DRM. The DRM issue means when not online you can not play games not originally downloaded on to the console. Thing is with PQ it has a bug that not only does it do this offline it does it online as well. You can play it as other posters mentioned but it is a huge pain, and the glitch only starts when you change consoles (to my knowledge).

Ah...is that so...

Well, some poster a while back said that he got Vicious Cycle to make a statement on it; they said that it should be fixed with a new patch they have I do believe.

P.S.: I don't know if you remember this, but did you add me to your friends list on any of the DS games mentioned below?

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 codeslasher wrote:

Ah...is that so...

Well, some poster a while back said that he got Vicious Cycle to make a statement on it; they said that it should be fixed with a new patch they have I do believe.

P.S.: I don't know if you remember this, but did you add me to your friends list on any of the DS games mentioned below?

LOL They've been saying that forever. They also added that it was due to a Macroshaft issue, so they were reliant on that. Yeah, good luck with that.

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"The Blarney Stone brings a tear to me eye." We are Ween!