to maraku:

it looks like a man in florida is filing a class action suit against microsoft because of his 360 scratching his discs... ill see if i can get an article...

 Vader4633 wrote:

I also had a grinding sound when i inserted a 360 disc and it said the disc was unplayable. Called MS and they said they would send me a box to return it and it would be 2-4 weeks. I told them top go ahead and send it. But I forgot when I bought my 360 from Gamestop in December, I got the protection plan for free, so I went yesterday and they gave me a brand new one. I even went ahead and bought protection on the new one just in case. A month is a long time to wait even if they give a free month of live.

 digitstatic0000 wrote:

I'm a new member of the club. My brand new elite was working with a new Gears of War disc. I put in Armored Core 4 that I rented and it doesn't load this game or Gears anymore. It does read movies OK. From the photos posted it looks like this elite has the Hitachi drive. This is probably the beginning of the end of my 360 gaming experience. This console is three hours old...Wow, that didn't last long!

I recently sent im my 360 due to disk drive problems and the three red lights. I was playing Harry Potter demo and the machine suddenly shut off and gave me the three lights. I started it up again and tried to play gears, it said disk was unreadable, adnt that has never happened before, i switch off my console and switch it back on again and the 3 red lights come up again. I switched it off then on again a couple more times and the red lights came on every time.

My Advice: If your 360 f**** up more than 2 times dont waste your time with it, either get a ps3 or wait until later this year to get a more reliable 360.

this thread seemed to be creeping downwards so....

BUMP

i have a broken drive but it still playes some games so havent sent it back yet doesnt seem to be doing anything to some games

 Misenthrope wrote:

 dudos wrote:

Might as well join up to this club.

I'm on my 2nd Xbox (a refurbsihed replacement for my original one that locked up every 30 mins).

First couple of weeks no problems, then disc read errors started.

It kept insisting the disc was a DVD film not a game and plays that daft "movie" instead of launching the game. If I eject and close the tray enough times, eventually it will detect it as a game and play. Once it knows its a game it will play fine for hours (until i wanna switch games). I had the 360 vertical for a while and sometimes it would take over 15 mins of eject/close tray loops to get a game going. Now its horizontal it seems much happier about game discs. I still need a few eject/close trays, but nowhere near as many as when it was vertical.

It also seems (but not 100% proven) to read dics a bit quicker (ie less eject/closes) if I put pressure on the case around the drive tray area when its spinning up, although this may be co-incidence.

It also makes some nasty clunking noises on powerup and shutdown which are worrying but so far no damaged discs.

MS offerend a free "fix" which is bound to be another refurbished jobbie but I'm cutting my losses for now, they might send one back thats worse than this one, at least it works reliably once its in the mood. (Now I've said it it will probably Red light tonight!)

Shoddy hardware indeed this stuff. They should have lifetime guarantees especially considering the cost of the games and the monthly Live account fees.

same exact problem i have, it used to do it only once a month or so saying "please put this disc in a 360", but has progressively gotten worse, tried changing from horizontal to vertical and back, vertical seems to work better, only have to pop it in and out 10-12 times to get it to read instead of 30 times or more when it was horizontal.......so i call M$, tell them about it, they say it needs to be sent in and oh by the way "it's out of warranty, $139.95 please", so i tell them it's been doing it and i just haven't been home enough to mess with it and they tell me i am SOL, pay up or deal with it

 The Disgust wrote:

Quite possibly, i'm sure you guys are aware of what happens when you get the dirty disk read error on the console. It makes a "click click click" that clicking noise is the laser spanning up and down looking for a clean surface to read the data. It all boils down to prolonged exposure.

 Nebberz wrote:

Signed....

I was loaning my 360 to my Dad since I"m going on a trip soon. He calls me up on the phone after a couple of days and says son...I've got some bad news for you.

In an expecting tone of voice...I ask..."red lights of death eh". He's like what? uhh no...I was playing Gears of War and it made a weird crunching noise...and no matter what I do the disc tray keeps popping open.

I hadn't even heard of this problem yet and thought he just must be doing something weird...but I go and pick it up...and can't figure it out either. thank god for warranty.

When I send it in, should I detach the hard drive or are they going to want that as well?

it sucked that i had to resort to that, but it is just too much of a pain... if you tried to detach the disc drive, they might try to say you 'tampered' with it 

 Nebberz wrote:

Hey I tried what you said kinda. As I was pushing the tray back in, I hit the power button...and...the tray finally stayed in.

Of course....now it's emitting this terrible grinding sound...it doesn't seem to be scratching my disk...at least I can try my new game before I send in my 360 this way.

Still the same question though....do people usually detach their hard drives when they send their 360 in?