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Started by InsaneRamboAz at 04-21-2009 5:12 PM. Topic has 168 replies.
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   04-21-2009, 5:12 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
well i'm hoping for both of us that we both get the new jasper mother boards this will save them money on always repairing the same persons xbox 5-9 times in a row.
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   04-21-2009, 7:45 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 InsaneRamboAz wrote:
well i'm hoping for both of us that we both get the new jasper mother boards this will save them money on always repairing the same persons xbox 5-9 times in a row.


Oh so true. Good luck to ya matey!

4/14/09- E74 Errors Now Under 3-Year Warranty

'bout time man! :p
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   04-22-2009, 12:59 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
I had this problem 3 years ago.. then again a year later..
NOW I got a problem where the video is gone only sound is working.. is that gonna be fixed too.. or am i gonna have to shovel $100 out on that too? Should have bought a PS3 >.>
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   04-22-2009, 2:04 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
do you happen to know how long it takes to get your console back after u send it out for repair?
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   04-22-2009, 5:36 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 M0nkeyb0y76 wrote:
do you happen to know how long it takes to get your console back after u send it out for repair?
Average seems to be about 3 weeks... Of course there are a lot of variables, but 15 business days is about average, and in reality it will likely be quicker.
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   04-22-2009, 7:53 PM
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Warrenty
Speaking of Warranty!

I bought a 360 Elite on April 15th 2009...

I just registered it on Xbox and see that my Warrenty expires on May 13th 2009!

Xbox said they will extend my warranty to be 1 year (which is all fine and dandy) but I contacted the strore where I got it from and want to return it to get a new one... They are researching this to see if they can do that...

Perhaps I will get lucky and be able to get one with the new bundle...


Anyway ... just some info but wondered if anyone has seen this type of crap.


Thanks

Silversop
Agree to Disagree
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   04-22-2009, 8:38 PM
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Re: Warrenty
 silversop wrote:
Speaking of Warranty!

I bought a 360 Elite on April 15th 2009...

I just registered it on Xbox and see that my Warrenty expires on May 13th 2009!

Xbox said they will extend my warranty to be 1 year (which is all fine and dandy) but I contacted the strore where I got it from and want to return it to get a new one... They are researching this to see if they can do that...

Perhaps I will get lucky and be able to get one with the new bundle...


Anyway ... just some info but wondered if anyone has seen this type of crap.


Thanks

Silversop
Sounds kinda like you bought a returned unit. Most big box stores scan the serial when it is sold, and transmit this info to MS. Since yours is out of whack, sounds like it was scanned before... But it's really nothing to worry about... As long as you have a receipt with the purchase date and serial number, you are good to go... You can make a play for a new one... But have you checked to see what version of the motherboard you have? You might already have a "good" one...
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   04-24-2009, 8:28 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
xbox cant repair e74 problem due to the fact that its caused by over heating they fix the problem for a bit but eventually it will happen again i bought an xbox 360 elite after being told it wont over heat 9 months later got the e74 message sent of to be repaired be decided to check out why it happened found out the xbox 360 is very poorly designed so i have decided that when it comes back i am going to sell it and buy a ps3 i have had lots of different consoles through the years but i have never had to get one repaired
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   04-28-2009, 4:55 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
I have a question, this says if you have the E74 error with 3 red lights you can get it fixed for free, but what if you have the E74 error with only the bottom right red light flashing?
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   04-28-2009, 7:21 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
Recently this month ( April) my console got the the Ring of Death but I didn't see any error message, only the "three red Lights flashing".  Is it covered by the extended three years warranty? I bought my xbox last November 2007 ( only over a year ).
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   04-28-2009, 7:28 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
i sent my xbox elite for repair 1 week ago when i get it back will it have a jasper motherboard if not and they have just repaired the old board knowing full well it has a problem i will take it back to shop get my money back( i bought it at costco) and buy a ps3
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   04-29-2009, 5:08 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 asdaylightdiesx wrote:
I have a question, this says if you have the E74 error with 3 red lights you can get it fixed for free, but what if you have the E74 error with only the bottom right red light flashing?



You misunderstood.  The E74 Error only shows one red light (bottom right).  We are discussing how the E74 is now covered by the original RROD 3 year warranty extension.  You are good to go and fully qualify for free repair.

Change can lead to something better or something worse. How you react to it makes it better or worse for you.
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   04-29-2009, 10:32 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
Thanks. This is good to know. I've got by console back today after it RROD, so its good they are still realising they have bad issues and putting things in place to help people.

I'll be honest, I have had an amazing service of Xbox, I sent my console away to germany and its back a week later. It took 2 months to do the same with my ipod
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   05-04-2009, 4:19 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 InsaneRamboAz wrote:
 Dan Caba wrote:
Whoa, this is insane!
Just last night before going to bed at around 12:30am EST, I checked the repair status of my Xbox and it was at the "Waiting for Console" stage.
I wake up this morning, check my e-mail, and found 3 new e-mails in my Inbox. During my sleep, it appears that they received my console, my console is now being set up for repair, the repair is in progress, the repair is finished, and, it's on its way back!

Amazing!



lol, it's probably a refurb.


they are going to send you a different xbox back that had been refurbished if you remember your xbox serial number from the xbox you sent out i might want to check what your serial number is now.

once repaired they give you a 90day warranty +1 month live _most people think they get a 3 year warranty with it but they don't they fix it free if you purchased the xbox less then 3 years.

85% of the refurbish xbox's you get back will have to be fixed again since they don't work put the right hardware into them as what they should put in.
I hope this isnt true because i paid the 60 plus dollars for the extended warranty less than a year ago. I just sent my xbox in for repair last week because the games kept freezing every once in a while.
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   05-04-2009, 7:11 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 silversop wrote:
 InsaneRamboAz wrote:
i sent my xbox in and i didn't get my own xbox back it because its a different serial number and it arrives this weekend i mad because i want my own fix xbox back its still new i bet i'm getting a refurb thats all scratched up and all dirty . if it is the way i think it will be i'm saying goodbye to MS and Saying hi Sony


No that is crap. they should just replace the bad hardware with NEW


I was certainly hoping for a new xbox when I opened my box last week & wasn't at all surprised when it started freezing up almost immediately & then gave me RROD AGAIN!!! My 1st box lasted 16 hours before I had RROD, the next 1 (they swapped it straight over at the shop instead of making me send it back) lasted pretty well but when I got that 1 back after repair it lasted 9 HOURS!!!. I'm now playing my original xbox & thinking maybe I'll get my 360 on ebay when I get it back & just give up on it. The problem is of course that it's so good (on the occasions) when it works.

TKR-TOTAL KREATION RACING (yes, I already know kreation is normally spelt with a c)
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   05-05-2009, 4:05 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
no worries about that because simply microsoft is going to refund all the people that already paid for this repair e74 and this will be automatic refund and you can contact xbox cst support to ask them about this and they are going to tell you about how to report that you paid for the repair and refund your money
customer satisfaction is microsoft top priority
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   05-05-2009, 10:20 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
thats great news all round. now my old 360 developed the "watercolour"fault in january09 it was out of warranty by 13mnths it was showing no video but sound will this be covered by the new extended warranty? i have since bought a new 360 so if this is the case that one is going back and then getting sold on
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   05-07-2009, 5:00 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
Why cant the E73 be like that too?????????????????? Sad [:(]

D-Hunt.
Victim of the E 73.
WTF is an E 73 anyway???????
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   05-09-2009, 10:17 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
wait wait wait, okay I just called 4myxbox and my xbox360 was a launch day console and the warranty expired on march 20th, 2009, thing is I'm trying to sell it and told the person there is no warranty, does this now mean that if the person I sell it to in the future gets a rrod they CAN send it in for repair even though my warranty expired on march 20th? plz help thanks =)
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   05-11-2009, 10:25 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 MaNonF1rE wrote:
wait wait wait, okay I just called 4myxbox and my xbox360 was a launch day console and the warranty expired on march 20th, 2009, thing is I'm trying to sell it and told the person there is no warranty, does this now mean that if the person I sell it to in the future gets a rrod they CAN send it in for repair even though my warranty expired on march 20th? plz help thanks =)
Three years from date of original purchase. Launch date (US) was 11/22/2005... Three years takes it to 2008, so I'd say no. If your purchase date was 5/11/2006 or later, you are in the three year window and therefore covered.

Keep mind standard repair is $99 (US), which is also an option for out of warranty 360s.
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   05-13-2009, 8:34 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
I sent in my 360 yesterday, and this is my 5th repair. No one will put me in contact with the repair center. I'm getting very pissed. They signed for my 360 at 9:50 am and it still shows they haven't checked it in. If anybody here has any way of contacting the service center let me know before I take my business to the other side.
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   05-13-2009, 10:26 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 CHUCKWGON wrote:
I sent in my 360 yesterday, and this is my 5th repair. No one will put me in contact with the repair center. I'm getting very pissed. They signed for my 360 at 9:50 am and it still shows they haven't checked it in. If anybody here has any way of contacting the service center let me know before I take my business to the other side.


Just be patient.

4/14/09- E74 Errors Now Under 3-Year Warranty

'bout time man! :p
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   05-14-2009, 2:25 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
Does this warranty extension cover the variation of the E74 error where the screen doesn't display an error image, but still has the same ring that flashes?
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   05-14-2009, 2:40 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 Slim Killer1 wrote:
Does this warranty extension cover the variation of the E74 error where the screen doesn't display an error image, but still has the same ring that flashes?


I would believe so, yes.

4/14/09- E74 Errors Now Under 3-Year Warranty

'bout time man! :p
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   05-16-2009, 6:23 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009

i just got E-74 and is there ANY way to fix it by myself?
pls help...

and if i have to send it to get it repaired where do i send it if i live in canada? =(

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   05-18-2009, 12:11 AM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
I bought my 360 from my local gaming store. It was a previously used console. When i bought it, i could not buy the warranty for it because i had no extra money on me. I got this console because my old 360 broke about 4 weeks before its warranty was up. now this one has red ring of death. since it was already a previously used console, its serial number is already registered on here, but not under my windows live ID. it wont allow me because someone has already registered it. so a couple questions here-can you help me with my console registration? & do i still have a warrany with microsoft even though i dont have one with my gaming store?

please get back to me as soon as possible.

Thanks (:
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   05-29-2009, 1:57 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
Mine today. Really really annoyed now. 2 Premiums replaced and now my elite has to go back. Seriously when is this going to end??
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   05-29-2009, 10:27 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
 JEDEYE123 wrote:
Mine today. Really really annoyed now. 2 Premiums replaced and now my elite has to go back. Seriously when is this going to end??


THE WORLD MAY NEVER KNOW...

4/14/09- E74 Errors Now Under 3-Year Warranty

'bout time man! :p
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   06-11-2009, 6:57 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
just over a year i've had my 360 Elite and it's E-74 time. Hopefully the customer care in Ireland is good.   
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   06-14-2009, 5:58 PM
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Re: Xbox 360 Warranty extended for E74 - 14 Apr 2009
My original console just E74'd with 1 red light last night.... just bought a new arcade to replace it since M$ wont fix it since its out of EXTENDED (3 year) warranty by 1 month and a few days....  Unfortunatly my arcade seems to be a Falcon not a Jasper as I'd hoped.
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