The N Dogg wrote:

 TranquilityBlit wrote:

kk, going try and do taht as well. Thanks again^^

When I call MS what kind of info do I need? Can I just give them my gamertag and let them get system info off that or what?:P

They'll want your serial number, your email address, your name, your phone number, your address.

Then they'll want you to repeat it about 50 more times over the course of a 30-40 minute call.

Sounds like that will be a fun call, lol.

Thanks for all the help info^__^

You guys/girls helped me out lot. :)

I just did that as well, my Xbox got the 3ROD (under the 3 year warranty).. UPS will charge you for boxing (Didnt have box or packing material) paid 16.00 but as to the actual shipping and return NO Charge.. They will send you tag through the email (good for 10 days). But remeber to remove the HD and stuff, I got a replacement console back :)

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Too error is a computer, to really *** up takes a human.!

I just got the 3 red lights for my xbox and i'm looking to return it, but when i go to try and register it the same message saying "This console is already registered" pops up. I have no consoles resistered to my account and this is my first xbox, so I know I have not registered it before. Any one know why this is happening (also my xbox was bought 3 years ago from a store, not from a person or website like ebay)

 Colt45x014 wrote:

I just got the 3 red lights for my xbox and i'm looking to return it, but when i go to try and register it the same message saying "This console is already registered" pops up. I have no consoles resistered to my account and this is my first xbox, so I know I have not registered it before. Any one know why this is happening (also my xbox was bought 3 years ago from a store, not from a person or website like ebay)

Unfortunately, you're going to have to call support on this one I believe.  

Stopped by the UPS store yesterday to mail my box but nothing on the repair site says anything about my console being shipped out. Is that something I need to worry about?

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42.7 percent of all statistics are made up on the spot

 maxsplat wrote:

Stopped by the UPS store yesterday to mail my box but nothing on the repair site says anything about my console being shipped out. Is that something I need to worry about?

Use UPS trackign number at UPS.com for a much more accurate way of tracking.   XBox.com was very inaccurate and delayed when mine was in repair.  It didn't tell me it had shipped back until 2 days after it had been picked up from UPS.

So, to answer your question, no nothing to worry about.

usually the website will refresh within 24-48 hours... you can always check the status and xbox will be refreshing the status of your console

 The N Dogg wrote:

 maxsplat wrote:

Stopped by the UPS store yesterday to mail my box but nothing on the repair site says anything about my console being shipped out. Is that something I need to worry about?

Use UPS trackign number at UPS.com for a much more accurate way of tracking.   XBox.com was very inaccurate and delayed when mine was in repair.  It didn't tell me it had shipped back until 2 days after it had been picked up from UPS.

So, to answer your question, no nothing to worry about.

Thanks N Dogg! Appreciate it.

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42.7 percent of all statistics are made up on the spot

Mine is still sitting on the being repaired status since Thursday. Was hoping it would go out today. :( Since it was a E74. Thought it would be a pretty quick in and out deal.

 FattysGoneWild wrote:

Mine is still sitting on the being repaired status since Thursday. Was hoping it would go out today. :( Since it was a E74. Thought it would be a pretty quick in and out deal.

Have you checked UPS.com?

I cannot check UPS.com since MS has yet to send me a tracking number. But, MS received it on 10-22-09 @7pm.

 The N Dogg wrote:

 FattysGoneWild wrote:

Mine is still sitting on the being repaired status since Thursday. Was hoping it would go out today. :( Since it was a E74. Thought it would be a pretty quick in and out deal.

Have you checked UPS.com?

 FattysGoneWild wrote:

I cannot check UPS.com since MS has yet to send me a tracking number. But,

Ah yeah duh, I'm thinking of shipping it TO ms but that doesn't really apply since you've gotta get the number from MS for the return trip home.

what happens if im not home when my xbox is returned? i might be at work....

how many times do they attempt? also, when attempt are up, where it go?

 booya biatch22 wrote:

what happens if im not home when my xbox is returned? i might be at work....

how many times do they attempt? also, when attempt are up, where it go?

If you haven't shipped it yet, you can put down your work address as the shipping address and then you don't have to worry about it.

If you're not home they'll put a note on your door notifying you that they've come by and you weren't home.  I think they attempt 3 times and then you'll have to pick it up at your local ups distribution center.

 The N Dogg wrote:

 booya biatch22 wrote:

what happens if im not home when my xbox is returned? i might be at work....

how many times do they attempt? also, when attempt are up, where it go?

If you haven't shipped it yet, you can put down your work address as the shipping address and then you don't have to worry about it.

If you're not home they'll put a note on your door notifying you that they've come by and you weren't home.  I think they attempt 3 times and then you'll have to pick it up at your local ups distribution center.

already shipped it, cant use work anyways as im out on the field....

does the ups center have to be an official ups place? cause dont think there one near me, but there is a shipping place down the street, one of those thats ships fedex, ups, etc....

 booya biatch22 wrote:

 The N Dogg wrote:

 booya biatch22 wrote:

what happens if im not home when my xbox is returned? i might be at work....

how many times do they attempt? also, when attempt are up, where it go?

If you haven't shipped it yet, you can put down your work address as the shipping address and then you don't have to worry about it.

If you're not home they'll put a note on your door notifying you that they've come by and you weren't home.  I think they attempt 3 times and then you'll have to pick it up at your local ups distribution center.

already shipped it, cant use work anyways as im out on the field....

does the ups center have to be an official ups place? cause dont think there one near me, but there is a shipping place down the street, one of those thats ships fedex, ups, etc....

Pretty sure it's gotta be an actual UPS distribution center.  To be delivered to a mail store, you'd have to have that place down as the shipping address.  I'd guess you'll be able to call them and reschedule a delivery but they won't narrow down the time frame to less than a full day.

Here's what it says at UPS.com.   MS ships these with delivery signature required so it looks like if you have a neighbor they could drop it with then that's an option.

Have a Hassle-Free Delivery

When you track your shipment, you'll know the exact date to expect it. To receive your shipment on the first delivery attempt, choose from these options: Leave a note for your driver asking him to leave your shipment in a safe designated place. If a signature is required, have the shipment delivered to a neighbor who will be available.  Track Your Shipment

When Your Driver Leaves a UPS InfoNotice

If your driver is unable to deliver the shipment, you'll receive a UPS InfoNotice®. The UPS InfoNotice lists important information, such as when your driver will try to redeliver or whether a signature is required. The UPS InfoNotice number enables you to track your shipment, confirm delivery, reschedule the delivery date, arrange to pick up your shipment at a UPS Customer Center, have your shipment delivered to a different address, or return the shipment to the sender. Select the Tracking tab, enter your UPS InfoNotice number in the Tracking Numbers field and follow the instructions. Note: UPS will return to shipper all Ground packages after the third delivery attempt, with the exception of packages where the shipper requested a delivery signature. All Signature Required, Adult Signature Required, Air, UPS 3 Day Select® and International packages will be held for five business days to give the customer time to make arrangements to receive their packages

N Dogg/Booya --- In the past for me UPS delivered things to the post office that I couldn't be around for.  I don't remember if it was signature required or not though.  I also know if definatly wasn't from M$.  Hope that helps.  There may even be an option on the door tag they leave for that.  Good luck though.

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42.7 percent of all statistics are made up on the spot

 FattysGoneWild wrote:

Hope fully some people will chime in that recently had their falcon repaired.

 wutdafeezi wrote:

 FattysGoneWild wrote:

Falcon unit just died with E74 error code. Time to send it in. Are they fixing them with the new Jasper boards? If so. Do they send back another power supply for that board? I heard the Falcon plug on the brick will not fit a Jasper board. This is the 3rd retail unit bought brand new to kick the bucket.

I am wondering this too. I just shipped mine out for an E74 error on 10/13/09

Well I just got my console back from the repair center. My original console came back to me. I don't know if the innards were changed or not. Only difference I see in the back is a service date of 10/18/09. But I am happy I got my own console back and not a refurbished one. It did come from the Texas repair center in Mesquite. There was no note saying what was fixed even though it was for a E74. In the box there were just letters on how to reconnect your controllers, some info on about dlc, and a letter saying it repaired my console according to my warranty with a 1 month free gold card taped to my console.

 maxsplat wrote:

N Dogg/Booya --- In the past for me UPS delivered things to the post office that I couldn't be around for.  I don't remember if it was signature required or not though. 

That's kind of odd.  Do you have a P.O. Box they were holding it with at USPS?   Pretty strange that USPS would take liability/responsibility for a shipment that they're not being paid for.  Are you in a small town where people go a bit outside the normal boundaries with everyone knowing each other?   Interested in how you made this happen.

Thanks for the update. I am hoping to get my same console back as well. If you take a flash light and look inside. If the copper pipe heatsink is missing from the gpu. You probably got updated parts inside. Let me know when you have some time if you don't mind looking. :) 

 wutdafeezi wrote:

 FattysGoneWild wrote:

Hope fully some people will chime in that recently had their falcon repaired.

 wutdafeezi wrote:

 FattysGoneWild wrote:

Falcon unit just died with E74 error code. Time to send it in. Are they fixing them with the new Jasper boards? If so. Do they send back another power supply for that board? I heard the Falcon plug on the brick will not fit a Jasper board. This is the 3rd retail unit bought brand new to kick the bucket.

I am wondering this too. I just shipped mine out for an E74 error on 10/13/09

Well I just got my console back from the repair center. My original console came back to me. I don't know if the innards were changed or not. Only difference I see in the back is a service date of 10/18/09. But I am happy I got my own console back and not a refurbished one. It did come from the Texas repair center in Mesquite. There was no note saying what was fixed even though it was for a E74. In the box there were just letters on how to reconnect your controllers, some info on about dlc, and a letter saying it repaired my console according to my warranty with a 1 month free gold card taped to my console.

how long does it usually stay on "repair in progress"

Not sure. Mine has been sitting like that since last Thursday.

 booya biatch22 wrote:

how long does it usually stay on "repair in progress"

 The N Dogg wrote:

 maxsplat wrote:

N Dogg/Booya --- In the past for me UPS delivered things to the post office that I couldn't be around for.  I don't remember if it was signature required or not though. 

That's kind of odd.  Do you have a P.O. Box they were holding it with at USPS?   Pretty strange that USPS would take liability/responsibility for a shipment that they're not being paid for.  Are you in a small town where people go a bit outside the normal boundaries with everyone knowing each other?   Interested in how you made this happen.

Small town yes but not quite that small. And No P.O. box. It's possible that the package had a UPS tracking number and was shipped USPS. My wife has thing shipped like that all the time. So in that case it would be a totally different situation. It was a long time ago so I'm honestly not sure.

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42.7 percent of all statistics are made up on the spot

Mine finally shipped back to me. Here is the weird thing. I sent it to Mesquite, TX for repair. I am getting my same console back since the serial number is the same. But. It is coming from Memphis, TN. Weird.

mine going on 3 days its been on "repair in progress".
also, was I supposed to get an email when the got my xbox? i did for my last repair....

They got mine yesterday, it went into repairing console status and then today it's finished and I've already got the tracking number for it to come back to me. Which makes me a little wary. The manufacture date on my box was 08-2006. 2 Months over the 3 year RRoD warranty. Hope they aren't sending it back saying that the system is out of warranty. That would really suck for me. It's nice to see how inconsistent this whole this is. They had mine for 24 hours in repair status while some others it's been 3 days. Good luck guys. Hope the process speeds up for you.

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42.7 percent of all statistics are made up on the spot

 maxsplat wrote:

They got mine yesterday, it went into repairing console status and then today it's finished and I've already got the tracking number for it to come back to me. Which makes me a little wary. The manufacture date on my box was 08-2006. 2 Months over the 3 year RRoD warranty. Hope they aren't sending it back saying that the system is out of warranty. That would really suck for me. It's nice to see how inconsistent this whole this is. They had mine for 24 hours in repair status while some others it's been 3 days. Good luck guys. Hope the process speeds up for you.

is the serial number different?

also, thast lame, mines been in repair for 3 days, yours got there after mine and is already done(unless they are sending it back unrepaired)

and i did get the email today that they received it, 3 days after they actually got it

Also looks like I just got the confirmation email that they are shipping it back. It's got a new serial number so it's most likely a refurb unit.

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42.7 percent of all statistics are made up on the spot

 maxsplat wrote:

Also looks like I just got the confirmation email that they are shipping it back. It's got a new serial number so it's most likely a refurb unit.

lol, wish they get mine shipped off

 booya biatch22 wrote:

 maxsplat wrote:

Also looks like I just got the confirmation email that they are shipping it back. It's got a new serial number so it's most likely a refurb unit.

lol, wish they get mine shipped off

That sucks man. Sorry to hear that. Hope they send it back to you soon.

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42.7 percent of all statistics are made up on the spot