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Started by E Dog 1914 at 12-31-2008 6:01 PM. Topic has 1326 replies.
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   12-31-2008, 6:01 PM
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Re: Post if your WIRELESS headset is not working
 m3 Local wrote:
What's the response/fix for the headset doesn't charge? where the support guy go?


there is no fix.  its hardware failure on a pcb attached to the battery.  not the battery itself.  call MS and demand a replacement.  also, please post in my "post only if your wireless headset totally died" thread.

my wireless arcade controller - i really love XBLA
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   01-06-2009, 7:23 PM
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Re: Post if your WIRELESS headset is not working
I just finished with a wonderful, sadly typical session with 1-800-4-my-xbox.  The first person assured me that if I give him my personal info etc, etc, etc, he can fix my issue with the earset not syncing. Obviously he could not. I asked for a supervisor and I assured HIM it was not about him. After 9 minutes on hold, I heard the phone click twice, followed by the always awesome multi siren sound you hear when your hung up on.
Coc*#$*@er!
I called back and the next guy cut right to the bottom line. Send back my controller and they will replace it with a new one.
This is the address but, I think you have to supply a reference number.
Truly sucks how MS does not address this issue after three years of the same problem.

repar center <---<<< this is all he said to write.
5700 s.  international pkway door #18
mcallen, tx 78503

It's MORE Than A Game
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   01-07-2009, 3:45 AM
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Re: Post if your WIRELESS headset is not working
1507
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   01-07-2009, 4:15 AM
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Re: Post if your WIRELESS headset is not working
1508. My wirless headset sucks. Everything repeats I get disconnected. It works when it wants to.

Red Sox-Celtics-Patriots-Bruins
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   01-10-2009, 6:11 PM
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Re: Post if your WIRELESS headset is not working
1509  disconnects during play
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   01-13-2009, 1:32 AM
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Re: Post if your WIRELESS headset is not working
1510
My mic has been messing up for a while now
syncing disconnecting etc...
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   01-13-2009, 6:18 PM
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Re: Post if your WIRELESS headset is not working
  • Syncing problems (after trying correctly)
  • The infamous "humming/buzzing
  • for a while it did work well and now it just dead  IT WONT CHARGE

  • IF YOU CANT FIND A WAY MAKE A WAY
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       01-13-2009, 7:05 PM
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    Re: Post if your WIRELESS headset is not working
     Incan love wrote:
  • Syncing problems (after trying correctly)
  • The infamous "humming/buzzing
  • for a while it did work well and now it just dead  IT WONT CHARGE


  • re-posting your headset death in my thread.

    my wireless arcade controller - i really love XBLA
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       01-19-2009, 2:28 AM
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    Re: Post if your WIRELESS headset is not working
    1511- buzz
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       01-19-2009, 3:05 AM
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    Re: Post if your WIRELESS headset is not working
    My headset broke and i got a new one and it still doesnt work somebody please help.
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       01-19-2009, 5:17 AM
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    Re: Post if your WIRELESS headset is not working
    1513 mine died
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       01-19-2009, 6:25 PM
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    Re: Post if your WIRELESS headset is not working
     Xsoldier haloX wrote:
    My headset broke and i got a new one and it still doesnt work somebody please help.


    i need more specific information in order to help you.  what does "broke" mean?  a new one doesn't work?  how?

    my wireless arcade controller - i really love XBLA
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       01-19-2009, 7:04 PM
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    Re: Post if your WIRELESS headset is not working
    1514. Wont sync ever
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       01-20-2009, 12:54 AM
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    Re: Post if your WIRELESS headset is not working
    OK my controller was working fine till i finally plug in a 2nd controller.  Ever since that my controller was never able to be use on the wireless headset.

     controller works find and everything but it doesnt work with my new wireless headset anymore after i plug in my 2nd controller.
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       01-20-2009, 1:19 PM
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    Re: Post if your WIRELESS headset is not working
    1515

    first, mine wouldn't sync to the first quadrant (my original xbox controller). found a fix on you tube, but had to go buy a new controller to test the solution. it worked.

    now, my headset will not charge. as i play, i constantly hear the beeping sound every few seconds or so. i am extremely disappointed in this product.

    A bowl for the cat, a bowl for the dog, a bowl for me...
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       01-20-2009, 4:16 PM
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    Re: Post if your WIRELESS headset is not working
    I have one of the headsets that charges via the wall outlet, and it does not hold a charge any longer.  I never even used it that much.
    Thank you Jesuuuuuuuusssss!!!!!!!!
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       01-20-2009, 6:14 PM
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    Re: Post if your WIRELESS headset is not working
    1517
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       01-20-2009, 6:25 PM
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    Re: Post if your WIRELESS headset is not working
    1518 - Syncing problems (after trying correctly)

    I have 2 wireless headsets with same problem

    1519 -   Syncing problems (after trying correctly) ,  The infamous "humming/buzzing
    aka PUPDOG
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       01-20-2009, 7:12 PM
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    Re: Post if your WIRELESS headset is not working
     ID IR U IR Y wrote:
    1518 - Syncing problems (after trying correctly)

    I have 2 wireless headsets with same problem

    1519 -   Syncing problems (after trying correctly) ,  The infamous "humming/buzzing


    for the 1000th time, the synch problem is not a problem with your wireless headsets.  its a problem with your wireless controllers.  your wireless controllers have been used with a wired headset and the controller is now convinced that a wired headset is plugged in, even when it is not.  therefore, those controllers will not allow a wireless headset to connect to the same quad.

    things you can try:
    1.  try to plug/unplug a wired headset a few times and then totally drain the controller of power (remove the battery)
    2.  trade controllers with a friend and ONLY use this wireless controller with the wireless headset and do NOT use a wired headset with that controller if it works.

    if these don't work, or are not an option, you need to call MS and get a replacement wireless controller(s).


     MotorCityMuscle wrote:
    I have one of the headsets that charges via the wall outlet, and it does not hold a charge any longer.  I never even used it that much.


    is your headset totally dead?  in other words, does it not even turn on and do the lights not come on when you plug it in to the charger?  if so, your headset it totally dead and you should post in my "totally dead wireless headset" thread in this forum.

    my wireless arcade controller - i really love XBLA
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       01-20-2009, 7:24 PM
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    Re: Post if your WIRELESS headset is not working
     E Dog 1914 wrote:
     ID IR U IR Y wrote:
    1518 - Syncing problems (after trying correctly)

    I have 2 wireless headsets with same problem

    1519 -   Syncing problems (after trying correctly) ,  The infamous "humming/buzzing


    for the 1000th time, the synch problem is not a problem with your wireless headsets.  its a problem with your wireless controllers.  your wireless controllers have been used with a wired headset and the controller is now convinced that a wired headset is plugged in, even when it is not.  therefore, those controllers will not allow a wireless headset to connect to the same quad.

    things you can try:
    1.  try to plug/unplug a wired headset a few times and then totally drain the controller of power (remove the battery)
    2.  trade controllers with a friend and ONLY use this wireless controller with the wireless headset and do NOT use a wired headset with that controller if it works.

    if these don't work, or are not an option, you need to call MS and get a replacement wireless controller(s).


     MotorCityMuscle wrote:
    I have one of the headsets that charges via the wall outlet, and it does not hold a charge any longer.  I never even used it that much.


    is your headset totally dead?  in other words, does it not even turn on and do the lights not come on when you plug it in to the charger?  if so, your headset it totally dead and you should post in my "totally dead wireless headset" thread in this forum.


    It turns on/off but doesn't hold a charge for more than a few minutes.  At this point it doesn't really matter, i'll just stick with the wired ones.
    Thank you Jesuuuuuuuusssss!!!!!!!!
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       01-21-2009, 3:06 AM
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    Re: Post if your WIRELESS headset is not working
    Syncing problems (after trying correctly) hardly though
    I am on my second wireless mic. my first one just woudnt charge or turn on.
    had a Xbox 360 since 2006.i know more about xbox 360 than anyone else...well except microsoft.
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       01-21-2009, 10:34 PM
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    Re: Post if your WIRELESS headset is not working
     Craig178 wrote:
    Syncing problems (after trying correctly) hardly though
    I am on my second wireless mic. my first one just woudnt charge or turn on.


    please read my post two up.  i cant write it again for the 1001th time.  its not your headset, its the controller.

    my wireless arcade controller - i really love XBLA
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       01-22-2009, 2:20 AM
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    Re: Post if your WIRELESS headset is not working
    still fighting the good fight I see e dog haha Sorry I haven't had your back for awhile, been out of town on business for the past 4 months.
    GH and RB community
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       01-22-2009, 2:51 AM
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    Re: Post if your WIRELESS headset is not working
    Humming and buzzing.

    A n T h 0 n i :-)
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       01-22-2009, 8:48 PM
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    Re: Post if your WIRELESS headset is not working
     Ichabod13 wrote:
    still fighting the good fight I see e dog haha Sorry I haven't had your back for awhile, been out of town on business for the past 4 months.


    trying.... the mods deleted my dead headset thread, so i immediately started a new one.  its cool, i can take care of myself, but i always appreciate your backup.  hope your business went well and thanks for the help.   E

    my wireless arcade controller - i really love XBLA
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       01-22-2009, 11:05 PM
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    Re: Post if your WIRELESS headset is not working

    mic dont work since set was new

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       01-23-2009, 2:21 AM
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    Re: Post if your WIRELESS headset is not working
    1524 Mine started with the syncing problem and then just died completely spent 2 days talking to 1-800-4-MY-XBOX got hung up on 4 times and was even put on hold by a supervisor for over an hour just for them to tell me to go buy a new one even though they know this is a problem with their faulty equipment.
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       01-23-2009, 4:03 AM
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    Re: Post if your WIRELESS headset is not working
    1525- Randomly disconnects
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       01-30-2009, 4:22 PM
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    Re: Post if your WIRELESS headset is not working
    Just wanted to make sure people are still seeing this issue, I just got off the phone with MS customer support after filing a complaint with the BBB and Ace the customer support rep told me that I am the only person in over 2 years that has called in about a wireless headset issue. With as many people posting on this I find that hard to believe.
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       01-30-2009, 9:02 PM
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    Re: Post if your WIRELESS headset is not working
     F8sjstr wrote:
    Just wanted to make sure people are still seeing this issue, I just got off the phone with MS customer support after filing a complaint with the BBB and Ace the customer support rep told me that I am the only person in over 2 years that has called in about a wireless headset issue. With as many people posting on this I find that hard to believe.


    yes, again, they are lying to get you off the phone.  its their job to get you discouraged and want to give up on the issue.  i believe this is why they deleted my old thread with 30 pages of people with total headset deaths.  they thought i would just give up and they could get rid of tons of evidence from the death problem.  lol.  it just made me want to cover the issue that much more thoroughly.

    my wireless arcade controller - i really love XBLA
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