WastedNRG415 wrote:
I would guess they have to send you a jasper back or they would have to send you a new power unit with the console. And its only fair to get the same kind of unit you had especially if its a better version. But who knows, microsoft is not always fair lol. Good luck though.....hope you get a jasper back :-)
This.
A friend of mine sent in a Xephyr a few months ago and they sent him a brand new Jasper with a brand new power supply. I just sent my E74'd Falcon (that I bought new as a replacement for my RROD'd Xephyr last year) in earlier this week and am hoping for a Jasper return, but not really expecting it. I expect a repair or refurb. However, last year when I RROD'd they sent me a brand new Falcon which I sold as I had already bought my replacement.
Whoever asked about sending in a Jasper and getting one back, its not a guarantee. If they send you a refurb, you may get one of the older boxes back. The only guarantee return is if you send an Arcade, you're getting an arcade back (same with Elite and Pro), and if you have HDMI, you'll get an HDMI unit back. The chipset is no guarantee. However, the saving grace is that the power supply for the Jasper is unique, so they'd have to send the older power supply as well. Id imagine if you send a Jasper, you'll get one back just because of that. Its just not a guarantee.