Aww damn, mine is bricked too.  It happened on Sun, Nov 25th.  I just got Rockband, put it in and played one song, then the screen turned into Red and White boxes so I turned it off and no video ever since.  I just called in today and they said that I'm out of warranty and I have to pay $99 to have it repaired.  This is BS, probably some scam so MS can make their money back on extending the warranty for the 3 red rings.  Or maybe the december update made the 3 red rings not show up.  ***, now I will have nothing to do for all of winter break.

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Clan of Bobs

Well, I am another victim with the "Black Screen of Death" I had finished playing COD 4 and got back into Bioshock. Thats when the weird color thing started, stopped, started again and then went black. Now I have sound but no pic. I wonder if it's a recent Xbox Live update thats causing this mess. Isn't that what happened like  a year and a half ago?  Since this has happened to a few hundred (thousand) people in the last month, sounds like another Microsoft f-up that the consumer wil have to pay for. How is the PS3? I might be ready to switch.

 

Hey Microsoft...little help here, tell us what's going on!!!!!

Is Microsoft doing something about this WIDESPREAD problem or are they going to hang us out to dry?!?!  Customor Support is NO HELP!!  If this issue is not resolved soon, I am going to jump on the Sony bandwagon, because at least they don't sell defective products.

 Broks wrote:

If this issue is not resolved soon, I am going to jump on the Sony bandwagon, because at least they don't sell defective products.

I love the 360, but I'm only prepared to stand so much of them breaking down. I'm currently on my 3rd 360, the 1st two had the RRoD (the 1st after only 2 days!!) and my current one is now 15 months old and the video output is crapping up with blue pixels all around objects even on the dashboard. I switched the thing on earlier and the tray won't open now unless I tap the top of the console!

It's not as if its had much use, maybe averaging 4 hours per week if that!

I hate to admit it, but I really am considering moving over to the PS3 which would be such a shame as I love Live and the 360's controllers. If I can get hold of the new Elite with a Falcon chip in it, I may give it a 4th chance but its impossible to tell if they have the Falcon chip unless you actually go into the box and look on the power brick or the 360 itself and shops don't want to open brand new boxes for me to check (which is fair enough I suppose).

Come on Microsoft, get it together! You have a lot of loyal fans out there that support your products! You have given the 360 a reputation of something that is forever breaking down and are losing current customers and potential customers through it. I was in Game (UK) the other day and even the salesman was steering people away from the 360 due to all the problems its having, telling them to go for a Wii or a PS3 instead, neither of which were in stock at the time! Surely you know what is causing the RRoD and other problems, and after 2 years of the 360 being on sale, maybe its time to get it sorted!

im having the same problem today I cant get any video or sound, It was working just fine this moring when I was playing The Orange box, turned it off then this after noon when I turned it back on I got no picture or sound.

I've been PM a mod on this forum(Lucky 13) and can't really say whats going on.. Anybody want to get a lawsuit started? This sounds like a mass problem like the RROD and is probably a design.. There's no way it was user error or anything like that.. What we need to do is have Microsoft look into this further and let it known by the masses that people are having this problem. I would suggest you guys to email a gaming magazine or website so they can publish a report about this... That would get Microsoft's attention...

The same exact thing happened to me on sunday afternoon.  I was playing Burnout Paradise demo and my screen all of a sudden got a red tint to it.  I restarted the console and started up to a black screen except I had no sound either.  Called support the same day and they are covering my console under warranty no charge.  This is my second time sending my console in, the first time was for the three red lights.  I have had my console a little over a year.  It sucks that it has so many damn problems.

Add another to the list. Mine was this morning. Just got off the phone with tech support. My empty box is on the way.

Just found out my xbox succumbed to this same problem today. This is ridiculous! I shouldn't have a $400 console fail twice (first it was the RRoD) in its lifespan, but its happened within a couple months of each other. RIDICULOUS! anyone have a fix, or at least have Microsoft pay for it? I bought my xbox the first day it was out in 05, does my extended warranty cover this?

this is so ***! ive had mine since may and then all of the sudden mine goes bye bye when i get the stupid a** update....*** u ms im tired of this bs this is so not cool...some of us here have to save alot of money just to get a 360 and then all of the sudden it does this???grow up ms and u need to change....if we dont hear from u soon...then i go bye bye and i goto sony once again....!!!!!!!!!!!!

 

Can I now say, "I told you so." I own all the new gaming consoles now and was going to purchase them either way. However, I disctinctly remember stating that, in terms of quality, the PS3 would win out in the end. There was such a mad dash by Microsoft to put out this console, you could not help but think that this would happen??? Either way, add mine to the list of recent video output problems. I refuse to pay for this repair, as others have said and am meeting with attorneys here in Houston to build or add on to existing class action law suits. I will advise pending outcome of this proposal.

Guys, just send your consoles in fo repair and say you had the RROD. No need to be forking over $99.

I was a victim of this too. I posted earlier, but if any of you bought it from Costco, they still take it back without any questions and without a receipt (without receipt you get store credit) Just make sure that you have all the components you bought in the bundle or they will send you away. But, that still doesn't excuse the consoles breaking down so much. This is my 2nd one.

I am on the phone now with customer no service...they say I have to dish out 99 bucks for their mistakes. This really sucks and have invested thousands of dollars in games and add ons.

 

Just wanted to update everyone on my video output problem...I tried using different cables, different TVs, different computer monitors, but still nothing. Finally, I just decided to do the towel trick since it worked for me when I had the RRoD, and it worked! I'm getting full video output now. I know it's not permanent, and i'm dreading when the problem will finally catch up with me again, but at least i can finally play Mass Effect, if only for an hour...

 gnugent wrote:

Can I now say, "I told you so." I own all the new gaming consoles now and was going to purchase them either way.

Do you have a different Gamertag or something then?

I also have this video problem. It started after the most recent dashboard update and after playing COD4. All video other than hd works fine. I get 480P through my tv but no HD. This sucks because ive been use to hd for the past two years with my box. This is also my third box and there is no effin way am paying for a repair when MS xbox is at fault. This is not a simple isolated incedent and Microsoft is eventualy going to have to make good on this issue. I think that microsoft needs to recall all xboxs because every single one is junk. Every single friend of mine that has a 360 has had broken boxes if not multiples. Class action lawsuit anyone? 

we all need to file some kind of class action lawsuit against ms with this problem. Everyone report to their attorney general then questions will be answered. Don't bother trying to explain your problem to xbox because their solution is "make sure your cables are connected and your tv is on the right setting." Im glad that after the update installs the cables magically disconnect and the tv settings change.  Some update.

I feel everyone elses pain. I also got the red glare type of stuff on my screen, I rebooted and now have no video. I have audio, can hear the game playing, but I only get a black screen with squiggly lines. Of course, like most, I called support and that was a nightmare. You know, I can respect Microsoft for trying to save money, but how about bringing customer service back to the United States. Paying a bunch of ignorant, derelict, foreigners a cheaper salary at $5 an hour is not the solution to saving some money. They can barely speak English and have no idea what in the world an Xbox or Xbox 360 is for that matter. I asked the rep if he knew what was wrong with his camel and he responded quickly that his camel was fine. They know camels, just not the xbox. Get some people who speak English that are willing to assist the American and European consumer that perhaps we all can understand. He then told me since it was out of warranty it was going to be $99 that he would happily apply to my credit card. I asked him if he had a pen, and he said yes. I informed him that he needed to put that down and then I would give him my card number. Who knows how many card numbers he has written down today already. Soap for the stinch is getting expensive out there. Then I thought, *** Microsoft. Just like Vista, they produce another product that sucks!!! I have now purchased my Nintendo Wii, which was also a nightmare, and used my $99 for that!!! Microsoft can BITE me!!! 

I would actually like to hear a response from MS about this issue! Even a mod hasn't responded on this thread which plain out disgust me because this is suppose to be a support forum!  

LMFAO, after about 12emails to support, (each time stating i had tried  my consol e with 3 tv's, power supplies, and AV cables) they asked me to verify my TV was turned on.........

they are not even trying now...

Add me to this list, as well. Last nite, I started getting the "water color" effect while playing COD4. I tried rebooting a few times, but it always came back within a few minutes. This morning when my daughter tried to watch a DVD, we get perfect sound flowing from the speakers, but a black screen with the "No Input Signal" bouncing around.

Unfourtunately, Santa is supposed to bring some games on Christmas, so I've had to pick up a new 360 to ensure the kids will be happy on Christmas day. What really sucks is that I had the EB Games/GameStop warranty (1 year) and it expired 4 days ago. Aaarrrgghhhhh!!!

So, HOW DO WE GET THIS PROBLEM NOTICED,  It's obvious that they aren't paying attention, or don't care that this is happening to so many CUSTOMERS at nearly the same time.  Should we start a petition or what?  Something has to be done.

The same thing happened to me. my warranty is out of date and there are no red lights so I'm not covered by the extended warranty. No picture or sound. I have tried EVERYTHING. So don't say stuff like, Make sure everything's connected or switch tv to hdtv. Plus I got a new tv and AV component cables.

Yeap, like the rest of you.  Same problem here.  Was playing some COD4 and everything's fine and I come back later and I have no video output at all, perfect sound.  I thought it migh tbe the TV so I tried all 3 inputs with no luck.  I tried connecting it to my LCD PC Monitor via VGA cables but this also didn't work.

This really pisses me off because I don't have a whole lot of time to play and now that it's christmas holidays I was planning on getting my game on.  So I buy COD4 only a few days ago and here we go.

Many people are commenting that it might be COD4 or Halo3, but I think it might be the fall update that they gave as I hadn't connected to xbox live for a couple of weeks after the update was released.

Well boys, I hate to say it,but can i join your club too. 2 days ago my console froze w/ a checkerboard effect. I kept rebooting it and after a couple of minutes same thing then the funny colors then blackness. I have a gamestop warranty and just tried to swap it , but not a single pro in the state( not a big state I live in Rhode Island).

Now that makes this my 4th failed system. 3 RROD and now this new phenominom. I'm not getting another warranty because this is the last time. If Microsoft won't fix my next console for free, if or when it fails, I'm done. It's sad cause ever since I bought the Xbox(not 360) I've been hooked. I enjoy their games more then Sonys'.

 

I Know. No Audio and Video

I'm joining this club fellas. Been struggling around trying to find answers to this. I have exactly the same issue. After playing COD4 I had the yellow Green tints now no picture just tiny white dots with perfect sound and thats same even with just the dashboard. Only had my Xbox Premium since the summer.

Devastated isn't the word. I just finished work for 3 weeks too and was planning some serious game time.

 

I have read alot over the past few months about the whole xbox breakdown thing and it is now seriously startin to stink a whole lot more.....

we need to do something this is ms *** up and im not go to stand for the lack of gaming cause of it

Update, guys. I rebooted my "crashed" 360 to pull the DVD out this evening and "miraculously", I now have the RRoD. So now, I can ship it back to MS for free repairs. I bought a new 360 Pro this evening, so the kids can game on Christmas, but I never thought I'd be happy to see those red lights.