Quik update on my e74 error I just got my xbox back and runs good seems to be brand new box I shipped it out friday afternoon with the ups label support e-mailed me and received my xbox on the following thursday and monday was a holiday, so I have to say WoW thanks alot microsoft you kick a$$!!

Not sure which country you're in, but it seems to take a couple of weeks for us UK peeps.  Ours have to go to Germany.  I'm not sure why they haven't got a repair centre in the UK though. Seems a little odd not to.

just had mine picked up, it had the RROD :-( the bloke at UPS said they get around 50 xbox sent back a day, crazy!!

Can someone please explain to me why I just filled out an online repair form only to be told my 360 is no longer warrantied because the 3 year warranty has expired, yet my manufacture date is 09/29/2007??????? I have to wait till the morning to find out but this is my 3rd 360 and its not even 2 years old and its dead. E74 while playing COD and was on a good streak.

 nacerimA daeD wrote:

Can someone please explain to me why I just filled out an online repair form only to be told my 360 is no longer warrantied because the 3 year warranty has expired, yet my manufacture date is 09/29/2007??????? I have to wait till the morning to find out but this is my 3rd 360 and its not even 2 years old and its dead. E74 while playing COD and was on a good streak.

Okay... After a phone call to the 800# and refilling out my claim my xbox will be repaired due to error code E74. I should have my shipping box by tomorrow and 4 days to them and 2-3 weeks from that point i should be able to return COD5 and RB2. its going to be tough but i can do it. Hopefully it will be quicker than that. Hopefully (fingers crossed)  I will actually get a new xbox with hdmi and the better motherboard so i never have to deal with this again. This is my third time doing this.

I have had to send both of my consoles for repair. I just received my first and it is now working fine. The other one was intermittently freezing during game play and then would give me three red rings. It would go green if powered off for some time. I explained this in a letter that accompanied the console and on the request info on the web site. Hopefully they will fix it and cover it under the warranty. If not, I will probably get a arcade for 199 and use the 20g hard drive. It is a shame Microsoft built such a unreliable console.  I have many friend who have a 360 and most have had the red ring of death. I also have friends that have a PS# and none of them have had any issues. 

 nacerimA daeD wrote:

 nacerimA daeD wrote:

Can someone please explain to me why I just filled out an online repair form only to be told my 360 is no longer warrantied because the 3 year warranty has expired, yet my manufacture date is 09/29/2007??????? I have to wait till the morning to find out but this is my 3rd 360 and its not even 2 years old and its dead. E74 while playing COD and was on a good streak.

Okay... After a phone call to the 800# and refilling out my claim my xbox will be repaired due to error code E74. I should have my shipping box by tomorrow and 4 days to them and 2-3 weeks from that point i should be able to return COD5 and RB2. its going to be tough but i can do it. Hopefully it will be quicker than that. Hopefully (fingers crossed)  I will actually get a new xbox with hdmi and the better motherboard so i never have to deal with this again. This is my third time doing this.

Was hoping the same thing since they shipped my console out after only one day. Unfortunately it is the same one I sent in.

 nacerimA daeD wrote:

 nacerimA daeD wrote:

Can someone please explain to me why I just filled out an online repair form only to be told my 360 is no longer warrantied because the 3 year warranty has expired, yet my manufacture date is 09/29/2007??????? I have to wait till the morning to find out but this is my 3rd 360 and its not even 2 years old and its dead. E74 while playing COD and was on a good streak.

Okay... After a phone call to the 800# and refilling out my claim my xbox will be repaired due to error code E74. I should have my shipping box by tomorrow and 4 days to them and 2-3 weeks from that point i should be able to return COD5 and RB2. its going to be tough but i can do it. Hopefully it will be quicker than that. Hopefully (fingers crossed)  I will actually get a new xbox with hdmi and the better motherboard so i never have to deal with this again. This is my third time doing this.

Was hoping the same thing since they shipped my console out after only one day. Unfortunately it is the same one I sent in.

Well As a owner of a Xbox elite, I did have the RROD \ Error 74 comboon 8-1-09. In the begining I knew I was screwed. I called MS and to be honest I was pissed \ uset,thats a under statement! I talked to the service rep @ xbox on the phone and all the while I telling myself I just want to just the painful part over, hang up and get ready for a trip back to best buy for another unit since mine was over 2 yrs old. Well as I waiting for the deathnell I was told by the tech on the other end of the phone that my unit will be fixed or replaced at no cost. Yep no cost, they sent me the return label by e-mail, I was still not focused enough so I did have my 15 yr grand daughter do the listening on the phone. 
 The next day I went to UPS,they packed the unit up for shipping for $5.00 and well I was then waiting for the bleak 3 week repair turn around,well on 8-10-09 my unit was returned hooked up and running. It's alot more quieter and well I'm 60 years old and I not ashamed to say I did miss my Xbox.  My sojourn with microsoft was in a work G R E A T!!  Thank You Xbox In this cas you did it right  Again Thanks

Bob O'Byrne   Katy Tx.  Innkeeper49 

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The Innkeeper

Just got the E74 error but I have to wait til Monday to send it off!!! Why does this always happen on the weekends???

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"Do or Do not, There is no try."

I just got mine about 30 minutes ago. How much do I have to pay for shipping???

Thanks 4 da advice. Just received my Xbox 360! Really fast service! I match up the serial numbers and know it's the same one I sent out. They give you a free one month gold subscription card. Really happy to have my console back. I will let everybody know how long my xbox 360 last. Microsoft was pretty good with keeping me up to date about my console. I didn't even use the phone just e-mailed them. That might have made the whole process more smooth and faster. See you all online. Thanks for restoring my trust. The warranty covered everything so it was free.

Just to make sure I understand, my xbox that died yesterday, will be covered under the new warrenty extension?

yur 1 lucky dude because i just got finished talking to one of their rep. and she said i still have to pay 100bux$..even though i got my 1st xbox repaired in 10/8/07 and its only been 2years and from what im hearing that MS its 3yrs free for repair..

see i tryed doing it online and filled out everything they asjed for..then i reccive an email from MS saying that they cant help because it wasnt enough info for them..What warranty do yu mean??the extention one?? Thanx plez keep me imformed!!!

I can't even get a damn chance to order a repair.

Yea i know its ridiculos

For the past three days, it's been telling me that the service is temporarily unavailable.

After I got E-74 I got a new Red Xbox 360 Elite R.E. L.E. Console for my birthday... Now that they extended the warranty, I can have my old one fixed and give it to my bro for university! Bravo Microsoft!

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Proud Xbox 360 Console Owner Since December 2006!
Proud Xbox LIVE Member Since Early 2007!

be ready for alot of trouble...don't get me wrong the games and online play are awesome but damn i have had 3 rrods now my disc drive has stopped spinning and my wireless adapter just up a *** out so if u can get the extra warranty lol

 goverland wrote:

http://majornelson.com/archive/2009/04/14/xbox-360-warranty-extended-for-e74.aspx

Hey guys, there have been a stories recently about the E74 error message that I wanted to address. The team is aware that a very small percentage of our Xbox 360 customers have reported receiving an error that displays E74 on their screen and after investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console.  As such, we will be covering any repairs due to the E74 error message under the three year warranty we announced related to the three flashing lights error, as well as reimbursing any customers that have already paid for an E74 related repair.  This applies to new consoles for the original retail purchaser, whether purchased before or after this change.  You can read additional information on the warranty extension on the Xbox.com support site. Today’s announcement reaffirms our commitment to customers that we stand behind our products and deliver a great Xbox experience.  

Thanks and I look forward to reading your comments on this issue.

So does this mean my elite console which manufacture date is as quoted from the back of my PAL Console "2007 - 11 - 07"

Which went under repairs late 2008 is still in warranty for how many years/months after the rapir was under taken?

Thanks, xInToxiic

If Microsoft repairs your Xbox 360 within the original warranty period, you will receive either the balance of your original warranty, or 90 days, whichever is longer.

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Xbox MOD / MCSE
This posting is provided "as-is" with no warranties, and confers no rights.

I Do Believe It Broke 90 days before my warranty went up..

they should repair my console for free becaause i have the stupid open tray error witch is almost the same thing. Had the xbox 1.5 yrs, what a piece of crap.

Thanks God !!

I just got the 3 Red Rings today and nothing comes up on my TV screen.!!

I can't find the bill of sale . I bought it at BestBuy that I know LOL

I was going to fill out a support ticket online but I don't have the original box where the
serial number is printed.

How do I get the serial number so I can fill out an online repair ticket ?

Thanks

I found the serial # in back of console. I went online to file a repair and it said warranty expired on 7/7/09  :(

I know 3 years wasn't up because I remember when I bought it which was Nov 3 or 4th of 2006. I can't find the bill of sale but found the old bill of sale for the orginal XBOX LOL.

So I called support and explained everything plus I got the RROD when updating today and they were very nice.

They will change my expiration date to Nov 3rd 2006. I just have to wait 48hr's for the system to update the dates. So I'll try in 48 hr's to file another online repair ticket.

They said if there's a problem call back with the reference number they gave me and they will do it over the phone.

No problems at all and customer service was great !

Thanks MS job well done :)

well sorry there buddy but i believe its more than a small percentage of the people having the e74 problem and to correct you on my console its only 1 red light not 3 i just want to say how much i am disappointed in the console i got 2 that is effed up and i know a few people that has the e74 imagine the odds of that very "small percentage" i have a few final words about the xbox 360 microsoft dont even know what the problem is thats causing it if they did it wouldnt still be going on their rushed to get made and the parts are not the best and i think the xbox 360 is just a piece of *** ***

So has anyone received their reimbursement check for paying to get their E74 error fixed? I'm still waiting on mine and XBox support is ZERO help. They've been pretty pathetic to be honest. I'm at wits end and every time I get a different answer.

Im on my second counsole in 2 years. First year 3 red lights , second year one. Is this issue ever going to be resolve or is the new modern warfare edition going to have the same problems, because i have the Halo edition and I have replaced it twice, I know its all cosmetic on the outside. My PS3 and Wii are still kicking it good. Hope they extend the warranty because my three years is almost up and they say I will have to pay for this on going problem and it doesn't matter that I have had to repair my 360 every year. If my second refurb console goes down Microsoft Xbox will lose a customer I will stick to my PS3 that I have had for over two years with no problems.

Major Nelson you say its a small number of failer reports LOL you know thats not true !!! My system freezes up and the screen goes black I don't get the three rings so I have to pay $100 dollars to get mine fixed LOL <^> microsoft !!!