CommanderVideo wrote:

I just got off the phone with Microsoft Customer Solutions (hmpf).  They told me that they cannot refund my points under any circumstances, but they are aware of the problem and are working towards a solution, whether that be refunds or fixing the game.

I told them that I didn't trust that to actually be true and that I wanted a timeline for this solution they are supposedly working on.

They said if I haven't heard from them via telephone within the next week that I should call back.

We'll see how this goes.  My Gold membership recently expired, and I'm wary of giving Microsoft fifty more of my hard-earned dollars based on the problems I've had with this hardware already.  Red ring of death, and now this.

Did you get a call from M$?

a post from sharpie on the sierra assault heroes forum:

I just visited the forum for AH today for the first time, and I was surprised to see that many people are unable to play co-op.  I have never had such a problem.  I don't think the problem is the game itself, but rather your XBOX 360 consoles.  I have had similar problems before with other games.  Here is a possible fix that you can try.  One note, these fixes are not guaranteed to work .  So please don't start complaining if it does not work for I am just trying to help out.

Step 1 - Deleting you temporary cache files .

To delete the temp cache files in your xbox, simply hold down the A button, when you press the xbox button to turn on your console.  Once you get to the main screen, you can let go the A button.

Step 2 - Deleting game updates .

To delete all game updates on your xbox, go to the system blade and then memory. Press Y on either the HDD or a MU and then press X , X ,Left Bumper, Right Bumper, X , X . Once you do this a blade will pop up saying: This will perform maintenance on your Xbox 360 storage devices and ask if you wish to continue.  Simply continue.

Step 3 - (OPTIONAL) Delete the game and re-download it .

One optional step you can perform is to delete the game and redownload it.  To do that go here: http://support.microsoft.com/kb/916663

When you go here you will see that even the big guys there say that sometimes, downloaded items can be corrupted.  Therefore by performing the steps above will remove any corrupted downloads and updates that may affect the system.

Now that you have cleared the xbox of all the junk, launch the game and see if the multiplayer works.  This might work if you have a buddy that did the steps above too and, can join you in a co-op game.

Good luck!

source...please keep in mind that I have already tried just about all of these with no love.......was just hoping maybe some of you would have better luck than I did....

 IRISHprik411 wrote:

a post from sharpie on the sierra assault heroes forum:

 

 

I just visited the forum for AH today for the first time, and I was surprised to see that many people are unable to play co-op.  I have never had such a problem.  I don't think the problem is the game itself, but rather your XBOX 360 consoles.  I have had similar problems before with other games.  Here is a possible fix that you can try.  One note, these fixes are not guaranteed to work .  So please don't start complaining if it does not work for I am just trying to help out.

Step 1 - Deleting you temporary cache files .

To delete the temp cache files in your xbox, simply hold down the A button, when you press the xbox button to turn on your console.  Once you get to the main screen, you can let go the A button.

Step 2 - Deleting game updates .

To delete all game updates on your xbox, go to the system blade and then memory. Press Y on either the HDD or a MU and then press X , X ,Left Bumper, Right Bumper, X , X . Once you do this a blade will pop up saying: This will perform maintenance on your Xbox 360 storage devices and ask if you wish to continue.  Simply continue.

Step 3 - (OPTIONAL) Delete the game and re-download it .

One optional step you can perform is to delete the game and redownload it.  To do that go here: http://support.microsoft.com/kb/916663

When you go here you will see that even the big guys there say that sometimes, downloaded items can be corrupted.  Therefore by performing the steps above will remove any corrupted downloads and updates that may affect the system.

Now that you have cleared the xbox of all the junk, launch the game and see if the multiplayer works.  This might work if you have a buddy that did the steps above too and, can join you in a co-op game.

Good luck!

 

 

 

source...please keep in mind that I have already tried just about all of these with no love.......was just hoping maybe some of you would have better luck than I did....

I'm sorry no offence , but Bollocks!!!!!!!! I aint going through all of that when the bleedin thing should work straight out of the tin, and seeing as it aint just lickle ole me who's having the problem, Sierra can sought it.

 Buzz Chill wrote:

Same problem here.  I'm from Illinois.  I tried to invite my brother (from Minnesota), but he couldn't connect.  He then sent the invite, but I too couldn't connect.

Now get this...

My other brother (from Georgia) got a 360 for Christmas.  He sent my brother (from Minnesota) an invite.  This time, my (from Minnesota) brother could play online --- and vice-versa.  My brother (from Minnesota) sent the invite and my brother (from Georgia) and they were able to play online.

I never tried playing online with my brother in Georgia.   This morning I shipped my 360 to get it repaired due to screen freeze issues.

If I do get a replacement or get it the same one back (hopefully repaired) I'll to send another invite to one of my brothers and see what happens.

To be continued...

Ok.  My Xbox 360 just returned from repairs.  I'm not sure if it's a new console or a replacement.  It's DOB is 10-22-2006.  My previous Xbox 360 had a DOB of 03-09-2006.

After intially setting up my Xbox, the first thing of course was to check if Assault Heroes would work online.  I joined someone in the lobby.  The game started loading and then...

Nothing.

I then tried clearing the cache, performing the maintenance on the hard drive, deleting the game, and downloading it again.  I created a game and waited for someone to join.  When someone finally came, the game started loading and then...

Nothing again.

Ok, I had two different consoles and I wasn't able to play Assualt Heroes online.  Who's at fault here?  Sierra or Microsoft?  I don't care.  Just fix it!

I'm going to try to play with my brother in Georgia this evening.  He's able to play Assault Heroes online with others.

 Psycho Harry wrote:

maybe it has something to do with the router or the wireless router.. ?.. it must be some similarity with all the users who are having this problem..

The only similarity is it's the fleckin game for crying out loud.

 Psycho Harry wrote:

maybe it has something to do with the router or the wireless router.. ?.. it must be some similarity with all the users who are having this problem..

Definitely not something router related. NAT is open and I've never had any other problems joining anyone on any game. I can't believe there's still not a patch. This can only be 1 of 2 things:

1) They can't find the problem

2) its only a £5 game so why waste the resource to fix it

If it's 1, then they should really try harder. If it's 2, then that would be disgusting and I would never buy another of their games as a result.

Solution is simple, people really love this game, FIX IT !

Its been almost two months now and still no fix.  Time to give up on this game.

 mikebz28 wrote:

Hmmmmm 5 pages so far. not big enough yet guys/gals. keep em coming!! *** Sierra and their sh1tty game.

The game is quite fun but the live issue... :-///////////

 oblongo wrote:

The game is quite fun but the live issue... :-///////////

I dont care how much fun it is.....I refuse to play it until this issue is resolved...games (be them arcade or not) should work as advertised....the majority of us in this thread bought it solely for the purpose of playing it co-operatively...

 Eric The Duke wrote:

I was going to buy the upcoming mini-golf game that is coming out from the same developer of this game, but after their attempt to sweep this issue under the rug, I won't be buying that game.

 Totalfailure wrote:

 Eric The Duke wrote:

I was going to buy the upcoming mini-golf game that is coming out from the same developer of this game, but after their attempt to sweep this issue under the rug, I won't be buying that game.

It looks like that is going to be our only recourse here.....

What, like swamp the mini-golf forum with don't buy this game, suppose we really haven't a lot of choice.

 Totalfailure wrote:

Now that I think about it, isn't Sierra behing the coming Battlestar Galactica arcade game? Looks like that will have to be on the no buy list as well

lol

I'm unable to play online with my brother in Georgia a couple of days ago.  He sent the invite to me.  We just got the waiting bar.

When I sent him the invite and he accepts, he's unable to get into the same lobby with me let alone play together on this broken online game.

Right now, I have no plans of purchasing any XBLA games in the future.  Nor will I purchase or rent any videos from their video marketplace.

No one from our clan has been able to play online, not with each other, not with randomly spawned games.  Nothing.

-The Dren

If I was to say I wasn't having the sae problem i'd be lying, because yes I am . And that sucks !!! I wanna play with you all, but due to the awful networking I cannot. Sign me up. Or if you just don't like me then don't.

But the few games i have managed to play were worth playing, the exxperience is enhanced tenfold as you and a buddy fight alongside scraping and stealing points.

Multiplayer is missing...