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Started by mrs eviltedi at 07-15-2006 9:03 AM. Topic has 42 replies.
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   07-15-2006, 9:03 AM
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achie lock POSSIBLE cure

this has been tried just recently so firstly a question...what are you guys getting lockups got your PAL settings at?

eviltedi has it as standard on PAL 60, and yes every time an achievment was unlocked the screen froze.

We know another 2 consoles that so far has had NO probs, running on PAL 50...so eviltedi tried it, changed to PAL 50 and has had his last 2 achievments with NO lockups.

Please give it a try and let us know if it works for you too


http://www.facebook.com/mrseviltedi
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   07-15-2006, 9:12 AM
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Betreff: achie lock POSSIBLE cure

hi, thanks for the idea...

i have mine on PAL 60 and got lockups.

but i do not want to change it everytime i play a game. it would mean i have to unplug my VGA cable, plug the RGB, start the console, put it in pal 50 mode, turn it off, unplug RGB, plug VGA. and this for every time i want to play this, and then another game that only uses pal 60. i'll stick to 60 for the time being. but someone else, less advanced in the game might want to try it... thanks again.

 

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   07-15-2006, 12:12 PM
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Re: achie lock POSSIBLE cure
search the forums, i posted this long ago. to avoid the lock ups, when the small box appears and tells you what plane you unlocked, press the guide button BEFORE advancing, then close the guide and continue. it will not lock up, i believe the achievement unlocked notice is causing the problems, but this should avoid it until a fix.
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   07-17-2006, 8:51 AM
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Re: achie lock POSSIBLE cure
agree with the blade up option, but it hasn't always worked, so far the pal 50 has, but will let you know as things progress
http://www.facebook.com/mrseviltedi
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   07-17-2006, 9:15 AM
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Re: achie lock POSSIBLE cure

This post actually makes a ton of sense.  As you may know, the Achievement lockup started happening when the last minor Dashboard update (the Chinese language fix?) was applied.  One side effect of that minor update was that the pal frequency got reset, so a few games no longer ran correctly.  There were a lot of people who couldn't play Hitman: Blood Money, for example, until they had to go into the System pane, and change it back to the right setting.

Yes, it's a pain for some to change, because you have to swap cables (or flip the little switch), to get to the right area in the settings, but it's the fix alright!

Now that you mention the game locking up for some people but not others, because their pal frequency is different, it all makes sense.  Good work figuring out this problem!


Over G: Answers to Common Questions
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   07-18-2006, 9:59 AM
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Re: achie lock POSSIBLE cure
thx FeralKitty, as I've said tho, it's only so far so good, please guys check it out and feedback how it goes
http://www.facebook.com/mrseviltedi
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   07-18-2006, 12:37 PM
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Re: achie lock POSSIBLE cure
I'm in the US and use a vga cable to my monitor.  Since I don't have to deal with the Pal problem does this all mean that maybe using a vga cable can cause the problem in the US, because I get the lock-ups also........thanks. 
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   07-18-2006, 12:43 PM
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Re: achie lock POSSIBLE cure

Ok, here's what you have to do to fix this.  Swap your VGA cable out for the TV cable (or the HD/TV cable, with the switch flipped to TV).  Turn your Xbox on, go into settings, and correct the TV's PAL setting.  Turn it back off, and switch back to your VGA cable.

The reason you have to do this, is that the PAL setting is a TV setting, but the Dashboard will not display the TV setting for you to change, unless the TV cable is plugged in.  So yep, even though you're using the VGA cable and not TV, there's apparently a bug with the game, that is affected by the TV PAL setting.

I've got the VGA cable too, and use my Xbox with a widescreen monitor, and I can assure you it doesn't lock up for me, so this should fix it for you.


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   07-18-2006, 1:14 PM
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Re: achie lock POSSIBLE cure

Im not too sure about this. I use component cables HDTV, but im in US so there is no PAL settings. We use NTSC here and not PAL and we have the same issues.

I had the issue on most (but not all) missions where I unlocked planes in expert mode, but havent had any issues so far when I unlocked planes in H-E-LL mode.


System Setup
Xbox 360 Premium
TV - Westinghouse 37" 1080P LCD -LVM-37W
Sounds - Sony 5.1 DTS system with 64-bit DSP
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   07-18-2006, 10:58 PM
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Re: achie lock POSSIBLE cure
 Rubanek wrote:

Im not too sure about this. I use component cables HDTV, but im in US so there is no PAL settings. We use NTSC here and not PAL and we have the same issues.

I had the issue on most (but not all) missions where I unlocked planes in expert mode, but havent had any issues so far when I unlocked planes in H-E-LL mode.

I hate you!!! j/k

Every time I unlock a plane in H ell mode it has frozen on me!! I have a feeling I will have to beat H ell mode twice just to get thru it the first time Confused [*-)]. I've already beat missions 1-6 two times each and I'm afraid of beating 7 (which I have been stuck on for awhile now) and having to re-do it.


I'll take Organization of chaos over the chaotic organizations of man anyday.
R.I.P 11/22/05 12AM-11/04/07 4:45PM.

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   07-19-2006, 11:48 PM
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Re: achie lock POSSIBLE cure
Here's another idea if no1 has said it yet.


you can set ur online status to away busy or what not and the achievement popup doesn't come up so that might stop it


and u can set ur settings to have no notifactions at all and that should take of it
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   07-21-2006, 9:19 AM
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Re: achie lock POSSIBLE cure

Sorry guys, I have no idea how the NTSC side works...

I can tell the UK guys that eviltedi has got a few more achies with no lockups using the PAL 50 thing tho (if its any help he's using composite V on a normal telly


http://www.facebook.com/mrseviltedi
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   07-21-2006, 1:15 PM
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Re: achie lock POSSIBLE cure
After reading and trying the suggestion about hitting the guide button right after you hit A after it says you unlocked a plane and right before the Replay starts, I havent had a single lockup since.
http://www.gamertagpics.com/users/k/Ke/KenKill1975/
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   07-21-2006, 3:42 PM
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Re: achie lock POSSIBLE cure

 KenKill1975 wrote:
After reading and trying the suggestion about hitting the guide button right after you hit A after it says you unlocked a plane and right before the Replay starts, I havent had a single lockup since.

If I can ever get past Area 7, I will try this method. I hope it works.


I'll take Organization of chaos over the chaotic organizations of man anyday.
R.I.P 11/22/05 12AM-11/04/07 4:45PM.

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   07-21-2006, 5:15 PM
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Re: achie lock POSSIBLE cure

Yea here is a thread I made about this but noone seemed to care about it as it never received any posts.

 

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   07-21-2006, 5:29 PM
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Re: achie lock POSSIBLE cure
But I was paying attention Wink [;)]
http://www.gamertagpics.com/users/k/Ke/KenKill1975/
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   07-22-2006, 5:11 AM
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Re: achie lock POSSIBLE cure

I'm glad there's ppl here who can figure out a workaround, because obviously the distributors of this buggy bugger couldn't troubleshoot or care about the issue...for snits and giggles I decided to write the support desk for the same workaround...just to see what they would comment on...here ya go

"Discussion Thread
---------------------------------------------------------------
Response (Jason) - 07/21/2006 02:05 PM
- Is your game CD Scratched or Damaged?

1. Inspect the underside of the CD closely.
2. If their are any smudge marks, dirt, or scratches, clean the disk.

NOTE: When cleaning CDs, wipe from the center of the disc to the edge using a
soft, lint-free cotton cloth. Do not use a circular motion. Also, do not use
paper cloth which can scratch the plastic and leave streaks.

3. Insert the CD and try playing again.

- Do you have more then one controller plugged in?

1. Try removing all but one controller from the system before loading the game
again.
2. If the game loads, there may be a problem with one of the other controllers.

If you continue to have this problem after attempting all the tips above, then
you should take the game back to the retailer and swap it for another copy. If
you continue to have this problem with a new copy of the game, then the problem
is most likely with your XBOX. At this point you should call Microsoft @
1-800-4MY-XBOX. It is our understanding that if you are having this problem with
more than just one game, they will replace any defective XBOX hardware for free.

Auto-Response - 07/21/2006 01:59 PM




Question Reference #060721-000273
---------------------------------------------------------------
  Product Level 1: Xbox 360
  Product Level 2: Over G Fighters
Category Level 1: Errors / Freezes / Crashes
Category Level 2: any
     Date Created: 07/21/2006 01:59 PM
     Last Updated: 07/21/2006 02:05 PM
           Status: Solved


[---001:002863:13937---]

Thank you for contacting UBISOFT Technical support.

Jason
UBISOFT Technical Support"

Beautiful stuff...*** they have to steal word for word from someone elses knowledgebase and cut and paste...so thnx to the actual gamers who figured it out. And I say as punishment to their wonderful support, everyone should email UbiSoft support with links to this thread Smile [:)]


Si Monumentum Requiris Circumspice
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   07-25-2006, 7:09 PM
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Re: achie lock POSSIBLE cure
Just an Update about UbiSoft support...there is none for this game.  I've gone back and forth a couple times now, and they finally sent a response saying that it must be the hardware, and that I need to talk to Xbox hdw support, and that they will not look into the matter in any way. 
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   09-05-2006, 11:09 AM
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Re: achie lock POSSIBLE cure

I have the same problem with the freezing, I will change the PAL settings tomorrow to see how

that goes. and I just sent one of my own email to UBISOFT. I will post the response,




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   09-05-2006, 11:34 PM
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Re: achie lock POSSIBLE cure
 VEGEMITE 98 wrote:

I have the same problem with the freezing, I will change the PAL settings tomorrow to see how

that goes. and I just sent one of my own email to UBISOFT. I will post the response,

I gave up working with their support.  No matter how much detail you give they will not accept the problem. *** I'm sure enough ppl have written to them or in their forums, but you wouldn't think that the way they act like it's the first they've heard of any issues...bit jaded with them at the moment, stopped playing the game for a while till they correct some stuff.


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   09-06-2006, 4:18 AM
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Re: achie lock POSSIBLE cure
 Orchamos Andron wrote:
 VEGEMITE 98 wrote:

I have the same problem with the freezing, I will change the PAL settings tomorrow to see how

that goes. and I just sent one of my own email to UBISOFT. I will post the response,

I gave up working with their support.  No matter how much detail you give they will not accept the problem. *** I'm sure enough ppl have written to them or in their forums, but you wouldn't think that the way they act like it's the first they've heard of any issues...bit jaded with them at the moment, stopped playing the game for a while till they correct some stuff.

I fully understand but there is no harm in trying.

in any case changing the PAL settings toPAL 50 does work (i tried it this morning) but why it would cause it freeze I have no idea.




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   09-06-2006, 11:52 PM
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Re: achie lock POSSIBLE cure
 VEGEMITE 98 wrote:
 Orchamos Andron wrote:
 VEGEMITE 98 wrote:

I have the same problem with the freezing, I will change the PAL settings tomorrow to see how

that goes. and I just sent one of my own email to UBISOFT. I will post the response,

I gave up working with their support.  No matter how much detail you give they will not accept the problem. *** I'm sure enough ppl have written to them or in their forums, but you wouldn't think that the way they act like it's the first they've heard of any issues...bit jaded with them at the moment, stopped playing the game for a while till they correct some stuff.

I fully understand but there is no harm in trying.

in any case changing the PAL settings toPAL 50 does work (i tried it this morning) but why it would cause it freeze I have no idea.

Oh I totally agree with ya, just frustrated ...that and I guess for the US 360's there's not a PAL setting that alleviates these issues. 


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   09-13-2006, 9:05 AM
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Re: achie lock POSSIBLE cure

ok I got a response

Response (UK Technical Support) - 09/12/2006 16:25
Hello,

Can you try creating a new profile for the game and try it again. Does the problem re occur?

Kind regards,
Ubisoft technical support

I replied to this stating.


[===> Please enter your reply below this line <===]


Yes I created a new gamertag and tried it and it still froze after each achievement.

the only way I could stop the freezing from occuring is to change the PAL settings to

PAL 50 each time I wanted to play Over G Fighters and then back to PAL 60 when
 
I wanted to play something else. although it is a workaround it is and extremely unworkable workaround
 
and it shouldn't be like this. Also Your US users would also have difficulty with this as they don't have PAL
 
settings.
 
Is there going to be a patch released to fix this at all.

[===> Please enter your reply above this line <===]



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   09-19-2006, 6:22 AM
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Re: achie lock POSSIBLE cure

and yet a reply to my reply

Can you try clearing out the cache folder on the xbox360 by doing the following. Take the disk out of the xbox and restart the xbox so the dashboard software loads up.
Next make sure your controller is usable so you can move around the menu system (With a wireless controller you need to turn the controller on again).
Next hold down the A button on the controller, and reinsert the game disk.
Keep the A button held down while the intro videos play for the game, then once the main menu appears let go of the A button.

Play the game as normal and tell me if the same problem happens.
Kind Regards,
Ubisoft Technical Support.




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   09-20-2006, 2:26 AM
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Re: achie lock POSSIBLE cure
LOL, well you have just(unfortunately) proved my point.  The UbiSoft support buggers won't acknowledge it, and it may just be me...but the dude sounded a little condecending in the email. Eh, choke 'em if they can't take a *uck
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   09-24-2006, 10:18 PM
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Re: achie lock POSSIBLE cure

and another one

Hello,

As an extra piece of information to help us recreate the problem could we also ask exactly what hardware your 360 uses to connect to Xbox live if it is connected?
Who is your ISP and what speed connection do you have?

If an achievement is unlocked with the system disconnected from Live do you get the same problem?

Kind regards,
Ubisoft technical support




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   09-24-2006, 10:26 PM
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Re: achie lock POSSIBLE cure
Meh, I get lockups every once in a while.
GT: DVOTA
Данийл
†††††††
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   09-25-2006, 1:38 AM
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Re: achie lock POSSIBLE cure
 VEGEMITE 98 wrote:

and another one

Hello,

As an extra piece of information to help us recreate the problem could we also ask exactly what hardware your 360 uses to connect to Xbox live if it is connected?
Who is your ISP and what speed connection do you have?

If an achievement is unlocked with the system disconnected from Live do you get the same problem?

Kind regards,
Ubisoft technical support

It's now just becoming pathetic on the company's part.  Are they just that oblivious, or that aloof to the issue. Oh well, it's also not like microsoft has jumped into the fray either.


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   09-30-2006, 10:19 PM
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Re: achie lock POSSIBLE cure

Oh it gets better

Response (Ubisoft technical support) - 09/29/2006 11:41
Hello,

If you are using a Speedtouch modem can you confirm that this is a USB modem connected to a PC and the Xbox 360 is connected to the system via a ethernet card so that it is sharing the connection?

Kind regards,
Ubisoft technical support.




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   10-02-2006, 5:06 AM
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Re: achie lock POSSIBLE cure

Hi

How a modem can affect whether a game can freeze while getting an achievement Offline has me fasincated, could you please enlighten me why this is relevant. In any case the 360 plugs straight into the modem, and does not share a connection with a PC at all. Also previously I stated that changing the settings to PAL 50 eliminates the freezing, well, I tried to complete a mission yesterday and it froze on me just as the achievement was unlocked and the replay mission was to start.

Response (Ubisoft technical support) - 10/01/2006 07:21
Hello,

Achievements are directly linked to your Gamertage or Live account where applicable although if you state this was done while disconnected from Live then this should not be the case.

Please bear in mind that we are trying to help and trying to establish what is unique to your circumstances to be causing this particular issue.  Have you been able to test the game on another console at all to see if the media itself may be an issue?

Kind regards,
Ubisoft technical support.




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