handbanana985 wrote:
RawwrBag wrote:
Eight days... ouch.
Yeah, tell me about it. Here's another fun fact too, when the second one died I called to enquire about my warranty, I hoped that the refurb would come with a new one year warranty or at the very least it would be a year from the date that I purchased my 360 new which was 5-4-07. This was not the case, they told me my warranty expired in Jan of 08, that's 8 months of warranty, luckily I have my receipt so the year warranty applies but when I receive my third console I have to fax the receipt along with the new Serial #, I'm also having the warranty extended 2 months for the time the console has been sent away for repairs.
Anyways the moral of the story is, if you have a refurb with disk drive issues within your one year warranty, you need to notify the help line of your original buy date and also tell them you want more warranty for when the console was not even in use because it was away for repair.
I have a non-refurb with disc drive issues. I'm sending it in as soon as I get the coffin. As far as I know, they didn't mess up my warranty. It shows my date of purchase (early June) on their site as the start of my warranty. Hopefully it doesn't mysteriously change. Unfortunatlely, I lost my receipt even though I knew someday I would need it and I swear I had it somewhere...
It is disheartening to hear they didn't give you another year on your warranty. Perhaps that only happens when you are out of warranty and you have to pay for the repairs?
1st: Elite, bought 6/5/07, died 11/16/07, faulty DVD drive
2nd: Refurb, died 12/22/08, failed ethernet adapter
3rd: Waiting