Search:
My Xbox

Heavy Weapon

Started by ElektroDragon at 01-23-2007 5:32 AM. Topic has 23 replies.
Sort Posts:    
Print Search

   01-23-2007, 5:32 AM
Reply Quote
Game keeps locking my 360 at CXLM title screen!

I tried to play this game tonight and it has constantly locked my 360 at the second intro screen (the one after the PopCap logo).  The screen will dim and the 360 hangs. This happened the second time I launched it, and then it was fine for at least 30 play sessions until tonight, 4 times in a row, it hangs the 360!  All my other games are fine.  Anyone else see this?  This game needs a patch!


ECA Founding Member
PAX & Video Games Live Attendee
   Report 

   01-24-2007, 9:31 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Maybe it`s problem with your Xbox 360?! Sad [:(]
   Report 

   01-24-2007, 12:31 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!

It's locked up my 360 as well. I'm not sure if this has anything to do with it... but refrain from pushing any buttons on your controller while it's loading....

So far... I've just rebooted my 360 and its loaded fine the second time....

   Report 

   01-24-2007, 2:11 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Does this to me as well. Always at that screen.
   Report 

   08-14-2007, 11:41 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!

I get this lockup every once in a while too.   I've been waiting for an update for a long time, but for now, I just turn off the 360, turn it back on, then load Heavy Weapon and all appears fine for a while.

 

   Report 

   08-15-2007, 10:53 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Anyone else experience this?   I'm just wondering if there is some way to fix this so I don't have to power down and restart the 360.   I looked at PopCap's site and they said for 360 arcade to contact Microsoft support, however, I'm not sure how MS would be able to look into it as this title was not developed by them.
   Report 

   08-15-2007, 7:32 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Mine has started locking up too... at the exact same point that yours is. Something's up. I can't play the game anymore. :(

What can we do?
   Report 

   08-16-2007, 10:07 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
I contacted PopCap Games regarding the crashing problem with "Heavy Weapon".

This was their response:
Hello,

Thank you for contacting PopCap Games Customer Support. We hope the following information will be of help to you.

We apologize but PopCap Games does not offer Customer Support for X-Box 360 Live games.

We ask that you direct all questions and comments regarding PopCap Games products distributed through Microsoft X-Box 360 and X-Box 360 Live to:

http://www.xbox.com/en-US/support/contact/

or call:

1-800-4MY-XBOX

Subscribe to PopCap Games' monthly newsletter for news, previews, tips and special offers -
http://www.popcap.com/subscribe.php.

Please come visit us again at www.popcap.com!

Thank You,

James
Customer Support
PopCap Games
http://www.popcap.com/

So there you have it. If we want a solution to the problem we need to contact Microsoft.
   Report 

   08-16-2007, 11:28 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
THE SOLUTION is to log out of your Gamertag, launch the game, THEN log back in.  Works every time, no more crashes!   It's a pain, but it DOES work!
ECA Founding Member
PAX & Video Games Live Attendee
   Report 

   08-17-2007, 3:18 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
If that's the case, then a patch is in order from PopCap Games.
   Report 

   08-18-2007, 4:46 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!

 TriggerShark wrote:
If that's the case, then a patch is in order from PopCap Games.

Agreed, and I contacted them months ago. I've given up.  At least there is a solution and its not too painful.


ECA Founding Member
PAX & Video Games Live Attendee
   Report 

   08-18-2007, 7:32 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Between XB Live Arcade, my demos, and actual game CDs I have something like 100+ titles. None of them have this problem that Heavy Weapon has.
   Report 

   08-29-2007, 4:17 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Wow, I thought it was just me. I've had that problem too. I just keep resetting my 360 until it loads up correctly.
   Report 

   12-07-2007, 1:13 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Damn,

Me too, allways locks at that screen, tried to boot 3 times now..  Think i will try the method above, log out, load then log back in again.  Thanks for the tips

Bv8360
   Report 

   11-05-2008, 8:42 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Mine has been doing this as well.  Game works fine if I move the game itself to a memory card and launch it, however if i put it back on my HD where it has always been, I lock up at the CXLM title screen as well.

Good to know that Popcap cares so much about its customers that it will clearly refer a HEAVY WEAPON problem to Microsoft.
   Report 

   12-07-2008, 7:52 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
i also have this same issue, i hadnt played the game for a while and i started it up after the NXE came out and it did it 5 times in a row i thought it was the NXE at first but i just forgot about and tried again a few days later and it worked just fine. then i came across this thread. It never did this to me before when it came out but just after the NXE, weird.
Snootchie Bootchies !!!
   Report 

   12-08-2008, 2:50 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Ditto.

So far the solution has been to disconnect from Live, including removing the Ethernet Cable, so I do not connect to Live during game start-up.
"Nothing convinces like proof." - Richard DuBoir
   Report 

   12-31-2008, 5:12 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Im also getting the same prob. Ive tried redownloading it, but it still does the same thing.  Any solution to it yet?

ACE-ED-RANDY-DIME
   Report 

   12-31-2008, 7:40 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!

At this point, I doubt this problem is going to be resolved. We're almost 2 years from the date this question was firsted asked, and there still doesn't seem to be a resolution to it. We're just going to have to put up with it it appears.

   Report 

   12-31-2008, 8:13 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
It will probably take the threat of a class-action lawsuit to get them to at least acknowledge the problem exists. And then actually filing a lawsuit would force them to finally do something about it. If that doesn't happen, they really don't care about fixing it.
   Report 

   06-04-2009, 5:10 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
Happened to Me Twice just now i was actually coming to ask if this happened to anyone else

SI,NY

   Report 

   06-08-2009, 5:38 AM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
I just deleted the game and redownloaded.
Been working ever since.
   Report 

   08-17-2009, 8:58 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
i've been having the same problem i thought it was my 360 causing the problem but the gamertag method does work
   Report 

   08-20-2009, 8:41 PM
Reply Quote
Re: Game keeps locking my 360 at CXLM title screen!
yeah just start the game up before you are signed into xbox-live and it'll never freeze up.
   Report 

©2009 Microsoft Corporation. All Rights Reserved