Microsoft FLIGHT: installation error won't extract a file

    • Level   2

    hi I've just downloaded Microsoft FLIGHT but keep running into this error on installation:

    Extraction failed for file

    C:\Users\XXXXXX\AppData\Local\Microsoft\GFWLive\Downloads\4d5308d2e0000001.cab

    I tried everything on the support page but nothing seems to work and I run Windows 7 Ultimate 64-bit

    Thanks

    • Level   S

    Okay, does it give you any specific error codes in the client? If it is failing to extract the file, that suggests that the downloaded file has been corrupted. Please try deleting the file and redownloading the file.