BIOSHOCK 2 - Support FAQ

    • Level   7

     

    Crashes

     

    Bioshock 2 Crashes Immediately after Logging in to LIVE *
    And Clicking Single Player
     
     
    Windows XP
     
    1. Click Start> Click "My Documents" > Click  "Bioshock2" > Click "SaveGames".
    2. Backup this "SaveGames" folder if you want to.
    3. Look for a file that has your GFWL ID in its filename. It will likely also be 0 KB in size (ie empty).
    4. Delete this file.
    5. Restart Bioshock 2 and all should be well (no loss of data, either).
     
    Windows Vista & 7
     
    1. Click Start> Click "Documents" > Click  "Bioshock2" > Click "SaveGames".
    2. Backup this "SaveGames" folder if you want to.
    3. Look for a file that has your GFWL ID in its filename. It will likely also be 0 KB in size (ie empty).
    4. Delete this file.
    5. Restart Bioshock 2 and all should be well (no loss of data, either).
     
    *If this does not resolve the issue see if an offline account works
    ** If Crashing Persist You will likely need to contact 2k Games Support

     

    Save games can not be found 

    "Save games can not be found" alert sometimes in Bioshock 2 and all I'll have to do at that point is delete any save file less than 1 mb. (Thanks!:The 8bucks50)

     

    DLC and Bioshock 2 Game can be purchased through the Games for Windows LIVE Marketplace for Credit Card Transactions or Microsoft Points

    $11.50

    Minerva's Den

    Released: 31/05/2011
    File Size: 1 GB

    Minerva's Den offers a brand-new, self-contained BioShock story, presenting a side of Rapture you've never seen before. Seek out the tools you'll need to unlock new goals and spaces in the order you choose. Face Rapture's full range of opposition as you increase in power---a new challenge is always right around the corner. There are no refunds for this item. For more information, see www.xbox.com/live/accounts.


    The Protector Trials

    Released: 14/03/2011
    File Size: 964 MB

    You receive the call: Tenenbaum desperately needs you to steal as much ADAM as possible, to help thwart Sofia Lamb's insane plan. Enter the Protector Trials: frantic combat challenges designed to push your mastery of weapons and Plasmids to the limit. The goal in each Trial is simple: get your Little Sister to an ADAM-rich corpse and keep her safe while she gathers precious ADAM. Opposition mounts as your Little Sister nears her goal -- will you survive the onslaught? Each Trial features three unique weapon and Plasmid load-outs, keeping the challenge fresh, as well as a fourth bonus load-out the player receives when all previous load-outs are completed. There are no refunds for this item. For more information, see www.xbox.com/live/accounts.


    $2.25

    Zigo and Blanche

    Released: 25/05/2010
    File Size: 15 KB

    Enroll in Sinclair Solution’s Consumer Rewards Program with two new characters for the BioShock 2 Multiplayer experience: Mlle Blanche de Glace, the internationally acclaimed actress, or Zigo D’Acosta, one of Rapture’s great sailors. Get out there and start earning those rewards!


    Kill 'em Kindly

    Released: 25/05/2010
    File Size: 649 MB

    What’s your golf handicap? Take this chance to turn your handicap into your enemy’s with this fresh melee mode where every blunt object is a golf club. No putting.


    Rapture Metro

    $11.50

    Released: 25/05/2010
    File Size: 649 MB

    As one of our valued Sinclair Solutions testers, we specially invite you to enjoy the pleasure of Rebirth! But only if you are truly dedicated and fully ranked up. However all testers are eligible for the 6 new maps in Rapture Metro. There are no refunds for this item. For more information, see www.xbox.com/live/accounts.


    Sinclair Solutions Tester Pack

    $5.75

    Released: 11/03/2010
    File Size: 23 KB

    Ports required for Bioshock 2 on PC -2k Games

    The following ports are required to be opened to use Games for Windows - LIVE.

    - Port 80 (TCP)
    - Port 88 (UDP)
    - Port 53 (TCP/UDP)
    - Port 443 (TCP)
    - Port 3074 (TCP/UDP)

    What are the system requirements for Bioshock 2 on PC?

    Minimum System Requirements
    -------------------------------
    Operating System:  Microsoft Windows XP (SP2 or later) / Windows Vista / Windows 7
    Processor:              AMD Athlon 64 (3800+ 2.4GHz)
                                Intel Pentium 4 (530 3.0 GHz)
    RAM:                     2 GB
    Video Card:            NVIDIA 7800GT with 256 MB RAM or better
                                ATI Radeon X1900 with 256 MB RAM or better
    Hard Disc Space:    11 GB
    Sound Card:          100% DirectX 9.0c compliant card


    Recommended System Requirements
    -----------------------------------
    Operating System:   Microsoft Windows XP (SP2 or later) / Windows Vista / Windows 7
    Processor:               AMD Athlon 64 X2 Dual Core (5200+ 2.6 GHz) or better
                                 Intel Pentium Core 2 Duo (E6420 2.13 GHz) or better
    RAM:                      3 GB
    Video Card:             NVIDIA 8800GT with 512 MB RAM or better
                                 ATI Radeon HD4830 with 512 MB RAM or better
    Hard Disc:               11 GB
    Sound Card:            100% DirectX 9.0c compliant card

     

    Other Requirements
    ----------------------
    Initial installation requires one-time internet connection; Ability to save game, earn Achievements, receive title updates and online play requires log-in to Games for Windows - LIVE;  requires disc-in-drive to play  (Unlimited Installations); software installations required (included on disc) include Microsoft Visual C++ 2005 SP1 Runtime Libraries, Games for Windows - LIVE client, Games for Windows - LIVE Client Patch, Sony DADC SecuROM, Microsoft DirectX.

     

    Peripherals Supported
    ---------------------
    Microsoft compatible Keyboard and Mouse.
    * GamePads and XBOX 360 Controllers are not supported

    Supports
    --------
    DirectX 10, 64-bit, Multi-core, Online multiplayer 2-10, Achievements, Friends, Matchmaking, Voice

    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Bioshock 2. I have ammunition, but cannot use any guns

    2K Support
    posted this on Mar-15 17:56

    When playing Bioshock 2 it will not allow me to use any weapons except plasmids and the drill

    Find a Gene Bank and unequip the Drill Specialist tonic.  The tonic will significantly reduce the Eve cost of using plasmids, but restricts the weapons you can use to the drill, hacking tool and research camera

    References
    2k Games
    GFWL Marketplace
    GFWL SUPPORT
    Support

     

    Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system.

     

    • Level   7

    eastmanblues
    ** If Crashing Persist You will likely need to contact 2k Games Support

    I was having issues with this games stability going from pause menu then back to game. Also the game will randomly crash on GTX285 which is a high end DX10 generation card. The only way I could get the game some stability was by turning off Direct X 10. Lowering graphics settings had no effect but,  keeping DX10, and enabling SLI did. You may also want to get an DX11 card to be a more viable solution, or it could be a current NVIDIA driver issues.

    • Level   2

    For what it's worth, I'll get the "Save games can not be found" alert sometimes in Bioshock 2 and all I'll have to do at that point is delete any save file less than 1 mb.

    I appreciate that a support FAQ exists here, but if I hadn't already figured out the solution to my problem this would just annoy me.  It gives one problem + solution, and spends more time explaining the DLC you can buy.  Why not spend an extra 5 minutes to include some more problems/solutions in the FAQ to possibly help more people?  

    • Level   7

    I will edit the post later to fit that in. Thanks BTW it is the community as a whole not just my self who comes up with the solutions to these issues, so thanks for sharing.

     

    Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system.

     

    • Level   1

    I've been struggling with the "save games can not be found" issue for quite a while now.  I've attempted all fixes that I've found here, 2K forums and Steam to no avail.  I've set up an offline account, uninstalled GFWL, uninstalled the game numerous times, deleted all save game folders, etc.  It is interesting to note that I start a new game, immediately save and attempt to load the save file and encounter the error.  Thusly, my save game files are smaller than 1 mb to begin with.

    Any thoughts or suggestions would be appreciated.

    Q.

    • Level   1

    In my savegame directory there are 2 files and one directory named with my nickname. The files are 1kb and if I delete them I have to start the game from scratch ( they are autosaves ). If I don't the game will keep freezing after attempting to connect with Windows Live, no matter what I try to do

    • Level   7

    Unfotunately this maybe an issue best addressed by contacting 2kGames Support (who are really great people)

     

    Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system.

     

    • Level   1

    Dont know if this is the place to ask, but I've had this game loaded for few months now. I started playing normaly and there was this windows live and well I didnt log into it and ofc I could not save either. Well then I went and loaded all the sithe needed to be able to connect in game but turns out every time I try it says unable to connect... the support page didnt help either, it just stated the obvious that "im having problem connecting". Well I wouldnt be here if I had problem to connect right? So whats wrong with this piece of junk?

    edit: Bought the game from steam.

    • Level   1

    Has it ever occurred to anyone that multiplayer was un-playable because "Games for Windows Live is uninstalled or outdated?" And If so wtf does it mean?

    • Level   1

    I have an issue that I've not seen elsewhere...I play BS2 multiplayer on 2 different computers depending on my location. One of them won't sync up with GFWL, apparently, and refuses to increase my game stats. Anyone have a solution?

    • Level   1

    anyone still play multiplayer? send me a friend request if ya do

    • Level   1

    can't play DLC that I paid for,Minerva's dan

    WOW,G4WL is really annoying and unfair  , please don't use it for your next game.

    I bought Minerva's Dan after it got discount,now I can't really download and play it,every time I press download it goes "Error 80131501" "Can't download"

    capturencx.jpg

    hope you can really help me here...

    • Level   1

    if anyone plays multiplayer, send me a friend request

    • Level   1

    I am using a Japan GFWL account and Minerva's Den is not released there...Is there anyway I can play it?

    • Level   1

    =8~(