Re: Aw: Re: Aw: Re: LIVE CONNECT ISSUES- CANNOT CONNECT TO LIVE - GFWL - Games for Windows LIVE

thanks hotchilli1327 for trying, but this is the exact account that ive been playing Dirt 3 with, as said, used a friends PC 2 weeks ago(or is it 3 now?) and it was working absolutely fine, did not use any other account for Dirt 3 than this, and di9d not set it to autologin. And my old PC was sold, after I did a proper killdisk of the harddrive and just made sure that any trace of old data was removed...

So you used a friends PC????  Did you make sure to remove your account???

This is really irratating.  I have this same problem now.  Bought a new game and I can't sign into this forced stupid DRM GFWL.  I have done everything suggested in all of the forums for this error.. changed MTU, repair TC/IP, tried running with UPNP, tried running with it off and fowarding the ports, tried running them together,  added the MTU value to my adapter registry, uninstalled/reinstalled GFWL and the game, I can sign on the marketplace... sigh.. anyone ever figure this out.  I don't understand why developers make you use this crappy system.

And if you were wondering it says for internet connection and upnp that im not signed in.  I passed the tests for these things so i'm not sure what is up.  I'm using an actiontec router/modem.  I can connect to xbox live no problem, but not GFWL.  I recall it working about 3 months ago

Game Title - Gotham City Impostors

Error Verbatim - Error: The LIVE service may be unavailable, or there may be an issue with your firewall

Created a new GFWL account to play Gotham City Imposters, the game has not yet been activated with another account. Started the game and I am forced to log in to live if i want to play the game. So i logged in with the correct credentials, and it always gets stuck on downloading profile.

a) I'm unable to download my profile in game

b) I can log in from the web and the standalone GFWL application.

c) I've port forwarded all the ports provided by the Xbox support page on my router

d) I have disabled all unused network adapters and set my main adapter prioritized at the top

e) I have updated Silverlight, installed Microsoft Essentials, updated .net framework to 4.0 and the latest GFWL client.

f) I have ran the Microsoft Internet Connectivity test and there is nothing wrong with my internet configuration.

g) I have already disabled my firewall.

h) I reside in a Xbox live supported country.

i) Error codes under the event windows: 0x80151907/0x80151907

Where was the game purchased and in what format? Steam

GT - MalibuJoJo

PC/360 - PC

ISP - Starhub

Do you have a PPPoE or direct connection to Internet not needing to provide a username or password to connect? Use a router where I have to login to access it

Conneciton Type - Cable through a router

Router Make/Model/FW version - DLINK DIR-300

Network Type - single pc to router

Network Location - home

Windows version? Windows 7 ultimate

Press Start > Run >type WINVER > press OK - provide version and build number, if displayed.

Windows System Type? 32bit

Firewall / Security Software - using a combination router firewall? Vipre, disabled firewall

LIVE Connection - have you ever connected to LIVE with a PC game in the past or is this your first attempt? Tried but always fail.

Can you signin to LIVE with the LIVE Client for Windows (GFWL Marketplace)? I can log into the standalone app, hotmail, the web version.

If you have more than one Games for Windows LIVE PC game, can any of those games connect? I have bought Batman Arkham City and GTA IV. None of them works

Issue Type - LIVE connectivity

Game Title - age of empires online(but its LIVE generally)

Error Verbatim - Well it sais it cannot extract from cab but on one post they said i should download it from GFWL so i tried and when i log in...i cant see my avatar it shows me 0 game points and it has error receiving my purchase history

GT - GirlySoldier100 (if it means username then xmaniak100)

PC/360 -I do not own xbox but my notebook can connect and do all this stuff

ISP - T-Com

Conneciton Type - fiber cable

Router Make/Model/FW version - Belkin F5D8235-4 v2, latest

Network Type - PC, wired(wireless avaible as well) and my notebbok is wireless

Network Location - home

Windows version?

Windows 7 Home Premium 6.1 build 7601 and SP 1

Windows System Type? 64 bit

Firewall / Security Software - router firewall configured windows firewall turned off no anti virus firewalls

LIVE Connection - Yea I did in games it works fine and on my notebook as well as i described

Can you signin to LIVE with the LIVE Client for Windows (GFWL Marketplace)? partly as i described

If you have more than one Games for Windows LIVE PC game, can any of those games connect?games can connect fine

Game - Dawn of War II

Error

"Cant sign in please try again later

 Code 80070005

"WLID1.0 realm="WindowsLive" , fault= '"0x8015E226", pollicy="MBI_SSL", ver= "6.0.5286.0"

recently i bought Dawn of War and the game wanted me to install games windows live, and i did but i cant login. it gives me this error. its really frustrating because i cant do anything in the game without login.

Issue Type - e.g. LIVE Connectivity

Live connectivity: After successful signin to GFWMarketplace, Download tab shows all my titles, but attempts to download are stuck at 'Calculating download size' or 'Downloading 0KB of xGB'.  Previously installed GFWL games work fine (Bioshock2, BatmanAA).

Game Title -

Previously installed GFWL games work fine (Bioshock2, BatmanAA), I can access Live from within those games also.

Error Verbatim - specific on screen Error and Event Log error

After successful signin to GFWMarketplace, GFWM window sometimes shows "Error connecting to service", other times successfully loads the Store webpage.  Download tab shows all my titles, but attempts to download are stuck at 'Calculating download size' or 'Downloading 0KB of xGB'.  Previously installed GFWL games work fine (Bioshock2, BatmanAA).

Detail the steps to reproduce the issue

As above.

Where was the game purchases and in what format?

BatmanAA, FEAR2 & Bioshock2 Minerva's Den bought in digital format from GFWL

GT - rmsrmsrms

PC/360 - PC only.

ISP - Centurylink DSL

Do you have a PPPoE - yes.

Connection Type - DSL

Router Make/Model/FW version - QWest Actiontec PK5000 current firmware QAP002-3.60.3.0.9.9-PK5000

Network Type - Ethernet Wired single pc to router/modem

Network Location - home

Windows version - Windows7 6.1 Build 7601 Service pack 1

Windows System Type? 64bit

Firewall / Security Software - Windows Firewall only, DSLrouter firewall disabled  

LIVE Connection - have you ever connected to LIVE with a PC game in the past or is this your first attempt?

I have connected and downloaded games in the past.

Can you signin to LIVE with the LIVE Client for Windows (GFWL Marketplace)?

Yes.

If you have more than one Games for Windows LIVE PC game, can any of those games connect?

Yes, previously installed games connect fine, it's downloading newly purchased ones that doesn't work.

What I've attempted already:

1) Installed & Uninstalled/Reinstalled latest GFWL package multiple times :)

2) Windows Live account is valid

3) Windows7 Service Pack 1 and all updates are installed.  Silverlight5 uninstalled/reinstalled.

4) I reside in the US

5) All tests in the Internet Connectivity Test succeed with Firewall Disabled.  All tests but UPnP succeed with Firewall Enabled.  Disabling the Firewall completely has no effect on the GFWM Downloading games problem I'm having.

6) Portforwarding for Xboxlive enabled on router.  No effect enabled or disabled.  Router firewall disabled.  NAT type is Moderate according to Ingame Live Network Information, connected on port 3074.

7) Windows Firewall shows GFWL & Client both allowed through, I also tried adding inbound TCP/UDP ports for 53,80,88,443,3074 to the firewall, this had no effect on the download problem.

rmsrmsrms It sounds like youve already done all the port fowarding necessary, but are you connected via wifi? If so, you will need to try a wired connection. Just because you show 5 full bars of wifi does not mean that the signal is clean. Try a wired connection to your Actiontec and try again. Aside from that there may be a 3rd party program stopping the dl from taking place. Double check to make sure you do not have any host programs or ip re-routers (ie remote desktop apps). If so remove them and try again. Good Luck.

Hey there, I purchased Gotham City Impostors yesterday and can't sign in the games for windows - live. It asks for the account name and pw, so I enter them, it tries to download the account and then returns:

"The Live service may be unavailable or there may be an issue with your home networking equipment or firewall"

I've tried every possible solution on the internet ranging from: MTU values, UPnP, ports, reinstalling, etc.

The network status is a bit perculiar and I get:

Internet IP Address: Not signed in

System Link Address: Not Active

UpnP: Not signed in

I'm getting a bit frustrated, but I'd appreciated some help please.

Cheers

Hello all,

this might be usefull if you have trouble 'downloading your profile' the first time you login to live for a game:

forums.xbox.com/.../232265.aspx

Hi all, rmsrmsrms here, my GFWL downloading is working now, apparently from a seemingly unrelated "Fix It" update.  Today Windows Live Essentials 2011 gave an Update popup, which failed (and is still failing, hilarious!), saying "It looks like another program is preventing the installer from working" Error 0x80070643, so I ran a couple Fix Its  support.microsoft.com/.../971058  and support.microsoft.com/.../976982  trying to fix that, neither of which worked, but now my GFWL Marketplace downloads are working, hallelujah.  No other changes:  all the other fixes listed in this thread had no effect, not port forwarding, uninstalling/reinstalling, router or firewall settings, etc.  So I'm relieved, but forsee a complete Windows reinstall in my near future...hopefully there'll be a good SSD sale soon :)

Issue type: In game connectivity

Game Titles: GTA IV, Microsoft Flight and virtually every game i've tried.

Error Verbatim: Could not download the update. Make sure you are connected to the internet.

Purchased: Local store

PC/Xbox: Only Pc, no Xbox. PC LIVE: no

Connection Type: Router LAN Cable

Windows Version: Windows 7 32-bit

Title Windows Flight.exe (1.0.0.30016 (Release.201) XLive 3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panbldr).110928-1730) C:\Windows\system32\xlive.dll

XLive Logon Failed

00:F7:D7:06:F3:B7

192.168.1.1

LogonHR= 0X80072751

Games For Windows - LIVE DLL

My network supports everything except NAT. What to do ?

Did you try all the network trouble shooting steps?  There is no easy fix because most people will keep recommending the steps in the trouble shooting guide.  Please give it a read, follow the steps and see how it goes.

Issue Type: In-game connectivity

Game Title: Super Street Fighter IV (Steam)

Error:

Purchased: Via Steam

GT: HesARobot

PC/Xbox: PC

ISP: PPPoE (need user/password to connect to internet)

Connection Type: ADSL

Router Make Model: Netcomm NB6Plus4W

Network Type: Singale PC to router/modem

Network Location: Home

Windows Vers: Windows 7 Home Premium 64-bit

Firewall: Windows Firewall and Microsoft Security Essentials anti-virus

LIVE Connection: This is the only GFWL game I own. Recently moved overseas to Australia, game hasn't been able to work since.

I have tried the steps, it didn't work. Please help me. Thank you very much.

unfortunately, your region on your Live ID is different and cannot be changed.  Try changing the region on your PC from the control panel and see if that works.  If you can get access to an online Xbox, you can make a new Live ID and switch your gamertag to the new Live ID, but from what I remember, that doesn't always work.

Changed my region, unfortunately that didn't work :(

Game: Fable 3

Error- As soon as I start Fable 3, it gives me a screen that says that LIVE needs to connect to the internet to verify my games release date... and it says it can't connect. Last time I installed this same copy of this same game on this same computer and operation system, it worked. WTF.

Just reinstalled Bulletstorm on Windows 7 (which I had pretty much completed) now when I go to launch the game it says it needs to verify the date and that Games For Windows LIVE cannot connect to the internet.. in my other LIVE games it connects fine, and I can log in, join MP, chat , I have bypassed my router altogether and disabled firewall (which had no issues when i originally had it installed), even tried it on my other OS Windows XP, same issue. Seems to be a problem that is occuring now, something wrong with LIVE.

Antivirus

Follow all the trouble shooting steps.  Did you get an error code?

Game: Fable 3

Error-  step1 shows; (Games for Windows -  LIVE must verify the release date of your game. Please make sure that your computer is connected to the internet.   No personal information will be sent to Microsoft. A LIVE ID is not required.)

after i hit continue went to step2,

           step2 shows; (Games for Windows - LIVE cannot connect to the LIVE Service. Please make sure your computer is connected to the internet.

Just found out that my ISP (Airtel) does'nt support online gaming. Could that be the problem ? Oh, and I fixed the NAT problem but it still does'nt show the NAT type . What to do? (P.S. I live in India.)

Follow all the trouble shooting steps for connectivity and maked sure your PC region is set to India.  I your Live ID country India as well? India is a Live supported country, so there should be no issue there.

My issues is that i opened all ports, changed mtu, did all the command prompt things and now i get this issue

can't connect to live. a dns lookup failed to locate the live servers

anyway have a solution.

GFWL connects in my cousin's house. He has a broadband Connection, while I have a Local Area Connection. What is the difference and why am I not able to connect ????????

Issue Type: LIVE Connectivity

Game Title: (Every single game)

Error Verbatim: The LIVE service may be unavailable or there may be an issue with your home networking equipment or firewall

Where was the game purschases and in what format: New retail boxed title, Steam

GT: SalisMan

PC/360: PC

ISP: O2 (direct connection)

Connection Type: FioS (fiber)

Router Make/Model/FW version: XAVi EG102 (version unknown)

Network Type: Home workgroup (wireless connection)

Network Location: Home

Windows Version: Windows Vista - Home Premium 32bit, version 6.0 (build 6002: Service Pack 2)

Firewall / Security Software: Windows Firewall by Microsoft (version unknown)

LIVE Connection: Have you ever connected to LIVE with a PC game in the past or is this your first attempt? Yes, I did. Can you signin to LIVE with the LIVE Client for Windows (GFWL Marketplace)? Yes, I can. If you have more than one Games for Windows LIVE PC game, can any of those games connect? No, they can't.

Additional information: I ran Internet Connectivity Evaluation Tool, and my Network Addres Translator Type  (NAT Type) is "Not Supported."

Detailed report:

Trying to resolve the Teredo server IP address

Primary Teredo server IP address: 94.245.121.253

Secondary Terdeo server IP address: 94.245.121.254

Starting exercise with primary Teredo server

Sending a Router Solicitation frame with ConeBit on

Waiting for Router Advertisement

Sending a Router Solicitation frame with ConeBit on

Waiting for Router Advertisement

Sending a Router Solicitation frame with ConeBit on

Waiting for Router Advertisement

Sending a Router Solicitation frame with ConeBit off

Waiting for Router Advertisement

Received a Router Advertisement frame

Starting exercise with secondary Teredo server

Sending a Router Solicitation frame with ConeBit off

Waiting for Router Advertisement frame

Received a Router Advertisement frame

The IGD's NAT type is SYMMETRIC

I played Gears of War, restarted my router, and after that I'm no longer able to login (I didn't change anything in my router.)  I fowarded ports, restarted my router again, reinstalled Games for Windows - LIVE, tried wired connection, I also reseted my IP adress and router settings and also disabled my Windows Firewall. I can login when i disable the UPnP, but my NAT Type become strict and my download speeds are slower. I want to fix it without disabilng the UPnP (it's better to leave it enabled, and it's also recommended by Games for Windows - LIVE.) I hope someone help me. Thank you.

NAT needs to be enabled, Full or Open.  I have never heard of your router model before so you may want to check it out for compatibility.  NAT is listed as symmetric, so change to full or open.  And Make sure UPnP is good, disable it and re enable it.

My UPnP is enabled, I disabled it and re-enabled it many times. How can I enable NAT? There's no option for that. My NAT is open when I have UPnP enabled, but i still can't login, and my NAT is strict, moderate or something like that if i disable UPnP. But i told you that information in my original post.

Try disabling the routers firewall(DMZ).  Just be sure that your firewall is enabled on the PC.

GFWL suddenly connected for me when i disabled UPnP and enabled Multi NAT, DMZ, Port Triggering and changing the ip address. However, my NAT is strict and sometimes moderate, so looks like I won't be playing any multiplayer for now till I get my new rig with a new router.

Hey.

I reinstalled windows 7 and gta iv, uprated to 1.0.7.0, gwfl installed. Now i can't log in gta iv ins gwfl. It says that profile could not be signed in Live, or there is connection problem or Windows Live ID service might not be available.

Some screens:

http://prntscr.com/bx4pd

http://prntscr.com/bx4x6

Sorry, forgot other screen: http://prntscr.com/bx5m4

I have Windows 7, 64bit. Everything worked ok before 2nd install.

Could be AV issue, make sure your router is configured properly, in the router, stop and restart UPnP, try a direct conection to your router.  Make sure date and time, Windows is activated as well.

Hi,

Whenever I load the Games for Windows Marketplace application, the splash screen appears but nothing else happens. If I wait for able 5 minutes then a window appears saying "Unable to connect". Is anyone else having these issues?

I have done a little investigation and it seems to be the following;

When the application loads, it connects to go.microsoft.com/fwlink to download a config file. Unfortunetly that link no longer works so the app seems to just sit there waiting.

Any microsoft support folk around that can give guidance?

Cheers,

Dan.

Yeah eikcam656 i'm currently getting the same error.

I am also having an identical problem. I have been unable to connect to the marketplace all day.

I get the same error as of yesterday (may have been earlier, but didn't notice until yesterday)

I'm getting the same exact error as you lot... sent a Tweet to Games for Windows, but never got anything back. Someone posted to my Forum comment yesterday that the "Server is Down". Seems weird that if that was true, there'd be a lot more people complaining.

LOL. Yesterday was going to be the first time I was going to try to PC Game full time. just got my PC controller in the mail... This is not helping my view of why I should only console game.

Can someone please answer us and/or figure out what is going on? thanks.

Always remember to go to www.xbox.com/support and check the Live status...