GTA 4/EFLC PC Games For Windows Live Title Update Errror Crashes

    • Level   2

    Hi after days spending on Microsoft online support Xbox online support mirosoft techinal support then xbox techinal support this is the only place I have left to go for some help with my iusse. I've recently re-installed GTA 4 and the EFLC and it keeps refusing to give a titleupdate keeps crashing. And if i refuse the update logs me out and i can't even save the game. These are the 2 error logs I have

    Launching Title Update: "C:\Users\Chartay Oz\AppData\Local\Microsoft\XLive\Updates\5454083b\Content\UpdateTitle.exe" /selflaunch /p ab8 /r"C:\Program Files\Rockstar Games\Grand Theft Auto IV\LaunchGTAIV.exe" GTAIV.exe  
    Launching: C:\Users\Chartay Oz\AppData\Local\Microsoft\XLive\Updates\5454083b\Content\TitleUpdate.msi ACTION=INSTALL REINSTALLMODE=amus LAUNCHEDVIASETUP=1 APPLICATIONROOTDIRECTORY="C:\Program Files\Rockstar Games\Grand Theft Auto IV" TRANSFORMS=:Instance1 MSINEWINSTANCE=1
    Error installing MSI at C:\Users\Chartay Oz\AppData\Local\Microsoft\XLive\Updates\5454083b\Content\TitleUpdate.msi HR:0x80070667
    Path: C:\Users\Chartay Oz\AppData\Local\Microsoft\XLive\Updates\5454083b\Content\TitleUpdate.msi
    Args: ACTION=INSTALL LAUNCHEDVIASETUP=1 APPLICATIONROOTDIRECTORY="Ignore" ABORTLOGPATH="C:\Users\Chartay Oz\AppData\Local\Microsoft\GFWLive\Install\Logs\titleupdate.log"
    RelaunchFromCmdLine:
    RelaunchFromCmdLine:
    RelaunchFromMSI: LaunchGTAIV.exe
    InstallFolderFromCmdLine:
    InstallFolderFromMSI:
    InstallFolderFromRegkey: C:\Program Files\Rockstar Games\Grand Theft Auto IV
    OriginalProductCode:
    InstallFolderRegkeyProp: HKEY_LOCAL_MACHINE\SOFTWARE\Rockstar Games\Grand Theft Auto IV
    Failed

    Second one is

    === Logging started: 25/07/2012  13:29:16 ===
    Action 13:29:16: INSTALL.
    Action start 13:29:16: INSTALL.
    Action 13:29:16: PrepareDlg.
    Action start 13:29:16: PrepareDlg.
    Info 2898. For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 1 character set, of 13 pixels height.
    Info 2898. For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 1 character set, of 19 pixels height.
    Action 13:29:16: PrepareDlg. Dialog created
    Action ended 13:29:16: PrepareDlg. Return value 1.
    Action 13:29:16: AppSearch. Searching for installed applications
    Action start 13:29:16: AppSearch.
    AppSearch: Property: ZDPCONFIGPATH, Signature: FindZdpConfig
    Action ended 13:29:16: AppSearch. Return value 1.
    Action 13:29:16: LaunchConditions. Evaluating launch conditions
    Action start 13:29:16: LaunchConditions.
    Failed installing title update. See log at C:\Users\Chartay Oz\AppData\Local\Microsoft\GFWLive\Install\Logs\titleupdate.log for details
    MSI (c) (08:58) [13:53:02:565]: Product: Grand Theft Auto IV -- Failed installing title update. See log at C:\Users\Chartay Oz\AppData\Local\Microsoft\GFWLive\Install\Logs\titleupdate.log for details

    Action ended 13:53:02: LaunchConditions. Return value 3.
    Action 13:53:02: FatalError.
    Action start 13:53:02: FatalError.
    Action 13:53:02: FatalError. Dialog created
    Action ended 13:53:03: FatalError. Return value 2.
    Action ended 13:53:03: INSTALL. Return value 3.
    Property(C): APPLICATIONROOTDIRECTORY = Ignore
    Property(C): WixUIRMOption = UseRM
    Property(C): ALLUSERS = 1
    Property(C): ProgramFilesFolder = C:\Program Files\
    Property(C): SourceDir = C:\Users\Chartay Oz\AppData\Local\Microsoft\XLive\Updates\5454083b\Content\
    Property(C): VersionNT = 600
    Property(C): Manufacturer = Rockstar Games Inc.
    Property(C): ProductCode = {5454083B-1308-4485-BF17-1110000D8300}
    Property(C): ProductLanguage = 1024
    Property(C): ProductName = Grand Theft Auto IV
    Property(C): ProductVersion = 1.0.0013.131
    Property(C): UpgradeCode = {6454083B-1308-4485-BF17-1110000D8300}
    Property(C): RelaunchCommand = LaunchGTAIV.exe
    Property(C): InstallLocationRegkey = HKEY_LOCAL_MACHINE\SOFTWARE\Rockstar Games\Grand Theft Auto IV\InstallFolder
    Property(C): ARPSYSTEMCOMPONENT = 1
    Property(C): InstanceName = Original
    Property(C): GeneratorVersion = 3.2.0006.0
    Property(C): DefaultUIFont = WixUI_Font_Normal
    Property(C): WixUI_Mode = Minimal
    Property(C): ErrorDialog = ErrorDlg
    Property(C): MsiLogFileLocation = C:\Users\Chartay Oz\AppData\Local\Microsoft\GFWLive\Install\Logs\TitleUpdate-msi.log
    Property(C): PackageCode = {B92E7F86-4F63-42C6-9D03-F74B2F2636EE}
    Property(C): ProductState = -1
    Property(C): PackagecodeChanging = 1
    Property(C): ACTION = INSTALL
    Property(C): LAUNCHEDVIASETUP = 1
    Property(C): ABORTLOGPATH = C:\Users\Chartay Oz\AppData\Local\Microsoft\GFWLive\Install\Logs\titleupdate.log
    Property(C): CURRENTDIRECTORY = C:\Program Files\Rockstar Games\Grand Theft Auto IV
    Property(C): CLIENTUILEVEL = 0
    Property(C): CLIENTPROCESSID = 3080
    Property(C): MsiSystemRebootPending = 1
    Property(C): VersionDatabase = 200
    Property(C): VersionMsi = 4.05
    Property(C): WindowsBuild = 6002
    Property(C): ServicePackLevel = 2
    Property(C): ServicePackLevelMinor = 0
    Property(C): MsiNTProductType = 1
    Property(C): MsiNTSuitePersonal = 1
    Property(C): WindowsFolder = C:\Windows\
    Property(C): WindowsVolume = C:\
    Property(C): SystemFolder = C:\Windows\system32\
    Property(C): System16Folder = C:\Windows\system\
    Property(C): RemoteAdminTS = 1
    Property(C): TempFolder = C:\Users\CHARTA~1\AppData\Local\Temp\
    Property(C): CommonFilesFolder = C:\Program Files\Common Files\
    Property(C): AppDataFolder = C:\Users\Chartay Oz\AppData\Roaming\
    Property(C): FavoritesFolder = C:\Users\Chartay Oz\Favorites\
    Property(C): NetHoodFolder = C:\Users\Chartay Oz\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(C): PersonalFolder = C:\Users\Chartay Oz\Documents\
    Property(C): PrintHoodFolder = C:\Users\Chartay Oz\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(C): RecentFolder = C:\Users\Chartay Oz\AppData\Roaming\Microsoft\Windows\Recent\
    Property(C): SendToFolder = C:\Users\Chartay Oz\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(C): CommonAppDataFolder = C:\ProgramData\
    Property(C): LocalAppDataFolder = C:\Users\Chartay Oz\AppData\Local\
    Property(C): MyPicturesFolder = C:\Users\Chartay Oz\Pictures\
    Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(C): DesktopFolder = C:\Users\Public\Desktop\
    Property(C): FontsFolder = C:\Windows\Fonts\
    Property(C): GPTSupport = 1
    Property(C): OLEAdvtSupport = 1
    Property(C): ShellAdvtSupport = 1
    Property(C): Intel = 6
    Property(C): PhysicalMemory = 3326
    Property(C): VirtualMemory = 4236
    Property(C): LogonUser = Chartay Oz
    Property(C): UserSID = S-1-5-21-2299090745-3134629646-737781338-1000
    Property(C): UserLanguageID = 2057
    Property(C): ComputerName = CHARTAYOZ-PC
    Property(C): SystemLanguageID = 2057
    Property(C): ScreenX = 1440
    Property(C): ScreenY = 900
    Property(C): CaptionHeight = 20
    Property(C): BorderTop = 1
    Property(C): BorderSide = 1
    Property(C): TextHeight = 16
    Property(C): TextInternalLeading = 3
    Property(C): ColorBits = 32
    Property(C): TTCSupport = 1
    Property(C): Time = 13:53:03
    Property(C): Date = 25/07/2012
    Property(C): MsiNetAssemblySupport = 4.0.30319.1
    Property(C): MsiWin32AssemblySupport = 6.0.6001.18000
    Property(C): RedirectedDllSupport = 2
    Property(C): AdminUser = 1
    Property(C): Privileged = 1
    Property(C): USERNAME = Chartay Oz
    Property(C): DATABASE = C:\Users\CHARTA~1\AppData\Local\Temp\a793440.msi
    Property(C): OriginalDatabase = C:\Users\Chartay Oz\AppData\Local\Microsoft\XLive\Updates\5454083b\Content\TitleUpdate.msi
    Property(C): SOURCEDIR = C:\Users\Chartay Oz\AppData\Local\Microsoft\XLive\Updates\5454083b\Content\
    Property(C): VersionHandler = 4.05
    Property(C): UILevel = 5
    Property(C): EXECUTEACTION = INSTALL
    === Logging stopped: 25/07/2012  13:53:03 ===
    MSI (c) (08:58) [13:53:03:342]: Product: Grand Theft Auto IV -- Installation failed.

    MSI (c) (08:58) [13:53:03:342]: Windows Installer installed the product. Product Name: Grand Theft Auto IV. Product Version: 1.0.0013.131. Product Language: 1024. Installation success or error status: 1603.

    Can anyone please help get past this iusse really start to annoy me:( Thanks

    • Level   S

    Have you tried the solutions listed here: support.microsoft.com/.../834484 ?

    • Level   2

    Thanks for the reply but I found the link little confusing would you break it down for me:( Should I move the entire GTA 4 folder to my deskstop? My SYSTEM acount also already has Full Control feature.

    The folder that you are trying to install the Windows Installer package to is encrypted.

    The drive that contains the folder that you are trying to install the Windows Installer package to is accessed as a substitute drive.

    But this part I don't understand. Why would the game file be encrypted? second part just lost me:( Sorry but I'm not very techically. Would appricate if you could get back to me:)

    Kind reguards Chartay

    • Level   2

    Bump!

    • Level   S

    Okay, so what may be happening is that the PC user account you are on may not have full control rights to install the update. Also the update may have been corrupted durring download. So one thing to try is to create a new user account on your PC and then try to sign-in, download and install the update from there.

     

    You can also try to download and manually install the patch from here: http://support.rockstargames.com/entries/484496-grand-theft-auto-iv-patch-7-title-update-v-1-0-7-0-english-1-0-6-1-russian-1-0-5-2-japanese

    • Level   2

    Im the system admin only acount on this pc so natrually I have full control acsess also checked if i do aswell.

    Why is it that if I decline the update it signs you out? I thought you could play offline? I downloaded the link you gave me but I'm still getting the same errors. Is there anything else we can do please thanks

    • Level   S

    Alright, go to the event viewer and look under "Windows Logs" then "Application" for any warnings from the soure 'Xlive' and look for an issue code (will look like 0x80000000) and post it here.

     

    I recomend still trying to create a new PC user account, as the issue may be related to issues with the account that you are using.

     

    Lastly the game does let you play offline, just not with your LIVE account. Simply select "Create new account" and then scroll down and select local profile (do not hit continue) and you can create and play the game with an offline account.

     

    • Level   2

    Sorry but can't seem to find the Event Veiwer

    • Level   2

    Oh nvm I found it here

    • Level   2

    GTAIV.exe

      1, 0, 0, 0

      3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730) C:\Windows\system32\xlive.dll

      0x80151002 XLive Logon Failed 00:FA:85:AD:79:1C 192.168.0.101 0xfb0000000134db0d LogonHR == 0x001510f0 Games for Windows - LIVE DLL

    • Level   2

    Title GTAIV.exe (1, 0, 0, 0) XLive 3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730) C:\Windows\system32\xlive.dll  

    0x80151002

    XLive Logon Failed

    00:FA:85:AD:79:1C

    192.168.0.101

    0xfb0000000134db0d

    LogonHR == 0x001510f0

    Games for Windows - LIVE DLL

    • Level   2

    Title GTAIV.exe (1, 0, 0, 0) XLive 3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730) C:\Windows\system32\xlive.dll  

    0x80151002

    XLive Recovery Failed

    00:FA:85:AD:79:1C

    192.168.0.101

    0xfb0000000134db0d

    LogonHR == 0x001510f0

    Games for Windows - LIVE DLL

    • Level   2

    GTAIV.exe

      1, 0, 0, 0

      3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730) C:\Windows\system32\xlive.dll

      0x80151002 XLive Recovery Failed 00:FA:85:AD:79:1C 192.168.0.101 0xfb0000000134db0d LogonHR == 0x001510f0 Games for Windows - LIVE DLL

    • Level   2

    Title GTAIV.exe (1, 0, 0, 0) XLive 3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730) C:\Windows\system32\xlive.dll  

    0x80151801

    XLive Logon Failed

    LogonHR == 0x80150002

    Games for Windows - LIVE DLL

    • Level   2

    GTAIV.exe

      1, 0, 0, 0

      3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730) C:\Windows\system32\xlive.dll

      0x80151801 XLive Logon Failed LogonHR == 0x80150002 Games for Windows - LIVE DLL