It's May! Yeah May! May the 4th has passed, but may it be with you...always. This month, we take a look at Porter, who goes by the chops ^PJ while tweeting for the @XboxSupport Elite Tweet Fleet. Porter is one of the leaders of our team, and has been...

The passion around fully satisfying our clients & providing that extra warm fuzzy feeling really kicked into high gear this month! All the rain & hail certainly hasn’t slowed down our agents from turning up the XCSLUV oven to 350 degrees...

The 2008 Summer of Arcade saw the launch of some of the most iconic games in the XBLA program. Sitting right there at the top of that list is Castle Crashers , the 2D Action-Adventure Brawler that also happens to be one of the top selling XBLA titles...

April time! Spring in full swing! YEAH! We know it's not like this in the rest of world, but here in the Greater Seattle Area, we've been seeing that rare sunlight that so infrequently makes an appearance for us. That said, it's about time...

Hello hello and welcome to April! This month leads us to another wonderful spotlight about another amazing Xbox Community Support Agent. Andrew, whom we affectionately refer to as Dimo, has been a member of XCS for a year now. He's quickly become...

Welcome to March...and welcome to Spring! It's that time of the month again to recognize some of Xbox Community Support's most helpful and talented Xbox Community Ambassadors ! Be it on the Official Support Forums , the Ambassabank, or Ambassador...

Has it been a month already? Man that Spring Forward will get you! It’s that time again, everyone is feeling especially GREEN this time of year… XBOX GREEN! We have quite the collection of LUV for you this time around, and that is not just...

Although first person shooters were not always a prominent force on XBLA, there certainly are quite a few to choose from on the marketplace today. But one first person shooter manages to stand out among the crowd as the go-to FPS on XBLA. That game is...

Springtime! The sun is (sort of) out and the rain has (sort of) started to clear up. This month, let's take a frolick with Ben (^BB) of the XboxSupport Elite Tweet Fleet! Ben has been a part of the fweet for about a year and a half, and has become...

It's February and we're back! We're nearly done with the month, but what better way to close out than by recognizing some of Xbox Community Support's most helpful and talented Xbox Community Ambassadors ! Be it on the Official Support...

What better month than February to begin anew the time honored traditions of XCSLUV! There is a LOT of LUV to go around this month! With Valentine’s Day still fresh in our minds, here is some LUV to warm your hearts! “You guys are awesome...

The South Park brand is one of the most beloved brands in all forms of entertainment. Whether it’s a TV show, movie or a video game, you can almost always bank on loads of laughs and fun times when South Park is involved. In the past, South Park...

Double tongue sticking out action. WHOOOAA! Welcome to February! We're getting closer to Spring and warmer weather! Exciting! This month, let's check out Olivia, also known as Miss Ermine on the support forums, and formerly ^OZ of the Elite Tweet...

Happy 2013 everyone! (We know, it's almost the end of January...but this is the first XCA Spotlight of the new year, so it's still worth saying!) In the new year, we've been SUPER BUSY providing support for all of the amazing new games and...

Welcome to 2013, all! Whew! 2012 was an amazing year! We hope it was as awesome for you as it was for us. 2012 saw an incredible release lineup for the Xbox 360, both in retail and arcade releases. Xbox Community Support is as avid a group of gamers as...

After the success of the original Toy Soldiers on XBLA, a sequel was under high demand from fans of the action tower defense game. Creating a successor for a game that had received high praise almost unanimously would prove to be a difficult task. But...

Happy 2013, everyone! The XCS Blog is back from a short hiatus, and ready to dive deep into 2013! Thus, our first post of the new year! This month, we want to take a look at one of the most excellent members of the XCS team: Andrew (^AC)! Andrew is the...

Happy Holidays! We're knee deep in the holiday season! Between Black Ops 2, Halo 4, Assassin's Creed III, and Borderlands 2, this has been a big time for game releases. Hopefully you've had enough time to enjoy everything the Xbox experience...

Xbox Community Ambassadors is pleased to announce the extension of its Levels and Loot system! Starting today, the Level cap will be raised from Level 10 to Level 15, giving top-tier Ambassadors five more levels to unlock, and a ton of new stuff to earn...

Greetings and salutations fellow Vault Hunters! With all hallows eve upon us, we felt it fitting that we provide the treat to your trick. So it’s time for our XCSLUV Monthly ! If you’re not quite sure what XCSLUV is, we encourage you to check...

Greetings, sports fans...err...blog fans! We hope that you're enjoying the new Xbox dashboard! Being able to browse Internet Explorer on your console from your couch is pretty slick! This month, the XCS Blog takes a look at one of its most awesome...

Greetings and Happy Xbox Update Season to you all! By now, it’s likely that you’ve been prompted to download and install the new Xbox 360 dashboard update. You’ve likely explored many of the changes and feature additions yourself, but...

A hearty aloha to all! Xbox Community Ambassadors received a big addition this week, but one thing hasn’t changed for the program: its top-tier Ambassadors (a.k.a. intergalactic rock-and-roll all-stars of stellar community support). As such, we’d...

Greetings! We are pleased to announce a major change to the Xbox Community Ambassador Program ! As of today, Ambassadors will now have the ability to view a stream of all available customer questions being asked via a page on the Ambassador Website: The...

There’s not much to say about XBLA developer NinjaBee that hasn’t been said already. They have been creating hits dating all the way back to 2005 with their first XBLA installment; Outpost Kaloki X . Since then, they have been consistent in...