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Level up and earn loot! Big changes to the Xbox Community Ambassador Program!
Xbox Community Support Blog 01 - Forum and Service Announcements

05-15-2012

by Mister Fitzer

Hey Forum Friends, Starting Tuesday, May 15 th , Xbox Community Ambassadors will be able to earn experience points (XP) for use in a brand-spanking-new...

Using the Xbox Support Forums!
Xbox Community Support Blog 01 - Forum and Service Announcements

01-10-2012

by Miss Portia

Hello, and welcome to the Xbox Support Forums! Here is where you can get help if you’re having an issue with your Xbox 360 console or Xbox LIVE service...
Directory of support for Xbox 360 features
Xbox Community Support Blog 01 - Forum and Service Announcements

01-08-2012

by Miss Portia

Hello! The recent Xbox 360 update brought with it a fresh new look and many new features. If you are having issues before, during, or after the update...
Welcome to the Xbox.com Forums!
Xbox Community Support Blog Welcome!/Forum FAQ

01-08-2012

by DMZilla

Welcome to the Xbox.com Forums ! The forums are provided by Microsoft as a way for gamers and enthusiasts to connect with each other and talk about everything...

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Xbox Community Support Blog

Big changes to Xbox Community Ambassadors - Levels, Loot, Forum Credit, and more!

Posted 05-15-2012

by XboxAmbassadors
- 19 Comments
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Xbox Community Support Blog

Xbox Community Support Profile - John

Posted 05-11-2012

by XETF Rho
- 21 Comments
Have you ever received assistance from an Xbox Ambassador before? Ambassadors are wonderful individuals in the Xbox community that spend some of their free time assisting other customers with support issues! In this month's Xbox Community Support...
Xbox Community Support Blog

Landing in the Fweet Bay!

Posted 05-07-2012

by XETF Rho
- 9 Comments
The Xbox Community Support team has moved! Don’t worry, we’re still on Twitter, the forums and in your Ambassador chats—we’ve only moved physical locations. If you’ve read our previous blog post about the Twingdom , our former...
Xbox Community Support Blog

XCS Game Spotlight - Stacking

Posted 05-02-2012

by XETF Rho
- 4 Comments
Double Fine is a name in gaming that is synonymous with great quality fun. So it should be no surprise that they are a force to be reckoned with in the XBLA universe. With hits like Costume Quest , Iron Brigade and Happy Action Theatre under the Double...
Xbox Community Support Blog

XCS Often Asked in April

Posted 04-27-2012

by XETF Rho
- 9 Comments
Have you ever gotten help from the @XboxSupport team on Twitter? Did you know that we average 1800 tweets sent every single day? And did you know that we don’t copy and paste or use any form of automation? Every single one of those tweets is hand...
Xbox Community Support Blog

Xbox Community Support’s Favorite Game Music

Posted 04-18-2012

by XETF Rho
- 11 Comments
Greetings gamers! In March we showcased what Xbox Community Support's favorite game weapons were. This month, the team is going to face the music and prove that we're fit as a fiddle when it comes to video games. Music is perhaps one of the most...
Xbox Community Support Blog

It’s Springtime! XCSLUV is in the Air!

Posted 04-13-2012

by XETF Rho
- 6 Comments
Hey all! It’s been awhile since we’ve last showed the LUV, but we haven’t forgotten! April showers bring more than just May flowers – they bring in a new edition of XCSLUV Monthly ! If you’re not quite sure what XCSLUV is...
Xbox Community Support Blog

Xbox Community Support Profile: James(^JD)

Posted 04-10-2012

by XETF Rho
- 2 Comments
This month, we bring you another in-depth (and sometimes goofy) look at one of the leaders of the Xbox Community Support team. James has been around the team for quite a while now, and is one of the team's more senior members. His presence on the...
Xbox Community Support Blog

XCS Game Spotlight – Super Meat Boy

Posted 04-04-2012

by XETF Rho
- 2 Comments
You’ve probably spent dozens upon dozens of hours playing Super Meat Boy by the time you’re reading this spotlight. In fact, if you’re like me, you’ve probably spent hours on only a single level of Super Meat Boy. This is one outrageously...
Xbox Community Support Blog

XCS Often Asked in March

Posted 03-31-2012

by XETF Rho
- 5 Comments
The Xbox Community Support team gets a ton of questions every day. After all, that is what we're here for. :) As a continued effort for our blog, we want to help clue you in to some of the most common questions we’ve been getting asked every...
Xbox Community Support Blog

XCS Favorite Weapon Picks

Posted 03-27-2012

by XETF Rho
- 2 Comments
Hey there everybody! Last month, we brought you Xbox Community Support’s Favorite Characters . This month we want to show you how we deal with opposition when we play. We want to ‘weaponize’ this blog post for you( groan )! We asked...
Xbox Community Support Blog

Xbox Community Ambassadors Spotlight: Onyx62is

Posted 03-21-2012

by XETF Rho
- 20 Comments
The Xbox Community Ambassadors program is full of passionate Xbox gamers who know their stuff. Every two months, we are going to profile one of our Ambassadors so you can all get the chance to know more about them. This is our second month, and we are...
Xbox Community Support Blog

@XboxSupport Hits 1 Million Tweets!

Posted 03-19-2012

by XETF Rho
- 21 Comments
It’s been two and a half years. After all of the blood, sweat, tears and delicious pie, @XboxSupport has finally reached a landmark 1,000,000 tweets! WOOHOO!!!!! Check out tweet #1,000,000 above! Millions of Numbers While we’re not able to...
Xbox Community Support Blog

Xbox Community Support Profile: Phil (^SM)

Posted 03-16-2012

by XETF Rho
- 4 Comments
This month we bring you another in depth look at one of the most important individuals on the Xbox Community Support team! This month, we take a look at Phil (^SM), who primarily tweets for the @ZuneSupport handle and is XCS’s resident guru on movies...
Xbox Community Support Blog

XCS Gaming Marathon

Posted 03-13-2012

by XETF Rho
- 6 Comments
While we all enjoy gaming, we admittedly don't get as much time as we'd like to sit down, controller in-hand, and battle each other on a digital battlefield. To help remedy this we've started putting together 24-hour gaming marathons. This...
Xbox Community Support Blog

XCS Game Spotlight - ilomilo

Posted 03-08-2012

by XETF Rho
- 2 Comments
There are a lot of puzzle games out there these days and it can be a tough challenge to find one that offers an experience like no other. A few titles on Xbox LIVE Arcade like Braid and Limbo do offer those incredibly unique journeys and are widely known...
Xbox Community Support Blog

XCS Often Asked in February

Posted 03-01-2012

by XETF Rho
- 2 Comments
Did you know that the @XboxSupport team alone sends an average of 1800 tweets a day? Most of those are in direct response to questions you have asked. That doesn't even count all of the questions answered in the Xbox Support Forums and by the Xbox...
Xbox Community Support Blog

XCS Favorite Game Characters

Posted 02-24-2012

by XETF Rho
- 6 Comments
Hey there everybody! Last month, we brought you Xbox Community Support’s Favorite Friday the 13 th Themed Games . This year we want to ‘characterize’ ourselves a bit more. We asked the team who (or what, in some cases) their favorite...
Xbox Community Support Blog

Xbox Community Support Profile: Jamie (^JC)

Posted 02-18-2012

by XETF Rho
- 12 Comments
Here we are again with another XCS People Profile. This time we’re feature veteran tweeter Jamie (^JC) of the Xbox Elite Tweet Fleet. If you’ve ever received help from super support pro ^JC, please give him a shout out in the comments below...
Xbox Community Support Blog

Post-Snowpocalyptic XCSLUV

Posted 02-10-2012

by XETF Rho
- 5 Comments
Hey all! February is here, and it’s time for another edition of XCSLUV Monthly ! If you’re not quite sure what XCSLUV is, we encourage you to check out our previous blog posts about the subject , which will explain what it is and why it’s...
Xbox Community Support Blog

XCS Forums Support Team is Hiring

Posted 02-04-2012

by XETF Rho
- 13 Comments
Ever thought it would be fun to work with the Xbox Community Support team? Well, it is…and you have the opportunity to be a part of it. The XCS Forums Support team is looking for a couple of additional team members. If you have a passion for helping...
Xbox Community Support Blog

XCS Game Spotlight - Bastion

Posted 02-01-2012

by XETF Rho
- 1 Comments
By now, it’s very likely that you’ve played the Xbox Live Arcade game Bastion . If you haven’t, go do it. I have a feeling that it’ll be some of the most fun you’ll have with an arcade game (or any game, for that matter)...
Xbox Community Support Blog

XCS Often Asked in January

Posted 01-27-2012

by XETF Rho
- 7 Comments
As expected, the XCS Team gets asked quite a few questions every day. In fact, the @XboxSupport team sends about 1,800 tweets a day, many of which are direct responses to your questions. We thought you might be interested to see some of the questions...
Xbox Community Support Blog

XCS Community Playdate - Jan. 28th

Posted 01-25-2012

by XETF Rho
- 11 Comments
Ever wanted to challenge the Tweet Fleet or Forums Team to a game on LIVE? Well, now's your chance. This weekend a group of us are hopping on LIVE and we want to take you on. Find the full details below. :) Game: Halo CE: Anniversary Date: January...
Xbox Community Support Blog

Xbox Community Ambassadors Spotlight: Hassan aka “Hassassinade”

Posted 01-20-2012

by XETF Rho
- 27 Comments
The Xbox Community Ambassadors program is full of passionate Xbox gamers who know their stuff. Every other month, we are going to profile one of our Ambassadors so y’all can get to know more about them! To kick things off, we are going to share...