controller losing connection

    • Level   2

    over the past couple months, my controllers keep losing connection- they are less than 1 year old.  it was really bad, cleared up, then has started again.  bought a new controller and it still has been happening with the new controller but not as frequently as the other 2 controllers.  both triggers on one controller stopped working but only one trigger would not work at a time- never both at once so i thought maybe the controllers were shot which is why i bought a new controller.  batteries are good and this issue did not happen at all in the first 6 months of xbox use.  there are no new electronic devices around the xbox.  do i have an issue with my console or a virus or maybe something else?

    • Level   8

    Hey,try reposting this in here > forums.xbox.com/.../7.aspx

    Iam sure someone will be able to help you better with your problem.

     

    • Level   8

    It will not be a virus.

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    are you using the same battery pack on the each controller when the problem arises?

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    if you have a plug and play cable try plugging in the controller without the battery pack attached,this will show you if there is a problem with the pack or the controller.

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    if the problem is still there when using a cable and is the same on all controllers then it will be a console problem.

    • Level   2

    missed that- thanks.