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It's my birthday and I haven't gotten a reward.

  • Level   2
I checked all my info today is my real birthday and my account's birthday. I would really like my reward, I've only been a customer for 5 years and this is my first time I have been signed up on my rewards during my birthday.
Verified Answer
    • Level   X
    • Verified Answer
    • Verified by

    Hello AG Dominator DL! Birthday Gifts for this month will be provided in the coming week, as long as you are Gold on the 1st of the month with a Gamerscore of 3000 or more. Thanks!

    Xbox Live Rewards Squad
    @XboxLiveRewards

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    • Level   X
    • Suggested Answer

    As long as you qualify on the 1st, the gift is sent a couple of weeks into the month. So the points should show as pending sometime in the next couple of weeks.

    • Level   X
    • Verified Answer
    • Verified by

    Hello AG Dominator DL! Birthday Gifts for this month will be provided in the coming week, as long as you are Gold on the 1st of the month with a Gamerscore of 3000 or more. Thanks!

    Xbox Live Rewards Squad
    @XboxLiveRewards