Subscription Gold Membership not being Recognized with Rewards

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Subscription Gold Membership not being Recognized with Rewards

Answered (Verified) This question is answered
Level: 1

I have the 2 yr Contract Gold Subscription and Xbox Rewards does not recognize it as a Gold membership. I do not receive any rewards for payments to my gold membership and I also can not choose the unlock achievements option. Can someone please help.

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Verified Answer
  • Level: X

    Hi SBOOG87! Thank you for reaching out. We looked into the matter, and unfortunately your Gold subscription type will not be recognized as Gold on the Xbox LIVE Rewards site. Not all Gold subscriptions are considered Gold, which includes Xbox LIVE trial and free memberships, as well as some promotional Gold subscription. For that reason, you are considered free. We are sorry to share the disappointing news with you. Thank you for contacting us.

    @Zero to Elite, make sure you post your own message on the forum so that we can address you there! Thanks.

    Xbox LIVE Rewards Squad
    @XboxLIVErewards

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