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  • Level   1

My Birthday fell on the 15th January I have over 60000 gamer points but did not receive the rewards birthday points....

Can you please look into this Xbox live team


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    • Level   X
    • Verified Answer
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    Hello klick! Thanks for the note.  The birthday we have down for you is the one you provided Xbox LIVE when you created your Xbox LIVE account. According to our records, the date you recorded your birthday was not for this month, so you will not be seeing a Birthday Gift. We can let you know that the month in which you recorded down was September, so in that month, be Gold on the 1st and have a Gamerscore of 3000 or more, and you should see your Birthday Gift early in that very month. Cheers!

    Xbox Live Rewards Squad

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