Re: Aagh...! What a Mess: Wrong Gamertag, Wrong WLID, etc...

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14 - Connecting to LIVE on my mobile device

Using Xbox LIVE apps, games and features on Windows Phone 7 devices and My Xbox LIVE on iOS and Android platforms.
Forums Home » Xbox Forums » Xbox Support » 14 - Connecting to LIVE on my mobile device » Aagh...! What a Mess: Wrong Gamertag, Wrong WLID, etc...

Aagh...! What a Mess: Wrong Gamertag, Wrong WLID, etc...

Answered (Not Verified) This question has suggested answer(s)
Level: 1
1 Aug 2011 8:49 PM

Hello,

I've had this phone for about one month now and I've just decided to play along with the Xbox live features available.

Like many other users, Instead of initially signing into my gamertag (that I've had for a very longtime), I signed in and was given some random ID (Player124793738...?)

Like some of you may know, once signed up for an gamertag on the Windows Phone, there is apparently no changing it.

Ive been looking into reversing this mistake and it seems restoring my phone is the only answer.. :/

If there are any other ways to reverse this curse and make my actual gamertag on Xbox Live available on my Windows phone, without deleting all of my beloved info, please share the answer with me.  I'd no idea that this mistake would have been so severe.  I wish the developers of these phones would've made this much easier than it is now..

 

Thanks In Advance.

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All Replies
    Level: 2
    AmbLevel3
  • 2 Aug 2011 11:45 PM

    You should be able to "tap" your gamertag from the "WP7 LIVE SQUARE and sign out. If your having issues with that, you can always go to the web browser and enter in the following URL to update your info ( windowsphone.xbox.com/mobile/accountlinking?gamertag )

     
    • Level: 1
  • 3 Aug 2011 1:55 AM

    WP7 Live Square?  And also  I read about Windows Phone's limits [url=http://www.google.com/url?sa=t&source=web&cd=3&sqi=2&ved=0CCkQFjAC&url=http%3A%2F%2Fwww.wp7forum.com%2Fwindows-phone-7-how-to%2Fadding-my-xbox-live-account-to-my-phone%2F&rct=j&q=windows%20phone%20xbox%20live%20signout&ei=zqc4TsyeJ86gtgeKg6z3Ag&usg=AFQjCNGqOClRwQJ7LxUnaZ1c5PTgMP1ggQ&cad=rja]here[url/].
    • Level: 1
  • 3 Aug 2011 2:13 AM

    Excuse the text up above, it wasnt intentional.

    Btw, WP7 Live Square?  I've no idea what that is.

    And also I read about Windows Phone's limits in another forum.

    Looks like I'm out of luck... :/
    • Level: 3
  • 4 Aug 2011 12:27 PM

    Try changing the password of the Player account and then logging in to xbox live on your phone, it wil have the wrong email/password combination and will ask you to enter them again, at that point enter the email address and password for your original GT.

    It might not let you do it that way, but worth trying it.

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    • Level: 1
    AmbLevel4
  • 4 Aug 2011 6:13 PM
    Suggested Answer

    your only solution is to reset the device and sign into the Primary Windows Live ID with the same one associated with your Gamertag.  you can still add other Windows Live ID accounts for email, contacts, and calendaring, but for XBL, it must be the phone primary Windows Live ID.

    XBA
    Suggested by
    • Level: 2
    AmbLevel0
  • 2 Sep 2011 11:39 AM
    Suggested Answer

    Basically you have set the primary account on the phone as a new account, thus why you have a different Gamertag.

    You will need to reset the device, sign in with you Windows Live ID.

    If you dont want to use it as an email account (or use the new MSN features in Mango) then in the Settings > Accounts section just remove the email option, and contacts option.

    As a side note, you can not change or delete the primary Live ID on a WP7 device (at present). Would be good if MS mention this on sign up ;)

    Any way hope that helps.

    Suggested by
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