Re: C00000C2

Like the other people on here, my Kinect was working fine at first; I got it for last Christmas (2011) and it worked, nothing was wrong. After the update, the Kinect stopped working properly. It would start up with my Xbox 360 Slim, flash the green light and eventually show a sketchy, black/white picture of nothing at the bottom right instead of the room and then the light would just turn red and the preview picture would disappear. Also, The Kinect sensor never moved since the update, it's just been pointing downward. When I start playing a game and still after I exit a game, the light turns green, stays green, but the Kinect doesn't move, the picture preview is pure black, the infrared light isn't lit and the only thing it can do is voice recognition. I only used the Kinect maybe 10-15 times before all this happened and I've tried this http://support.xbox.com/en-US/kinect/errors/red-light-kinect-sensor-5 already, I even tried switching to the original Xbox 360 compatible cord to see if it worked and it didn't help. I am wondering if I should just send it too Microsoft to get repaired.