Finally, a thread with people that actually know what they're talking about when it comes to this issue. I was hacked a few months back, took about three weeks to get my account back with my points refunded. Not all that bad. However, my account is still stuck in Hungary, and there's absolutely no way to reverse the move due to "licensing issues". How in the world does this make any sense? Everything I've ever purchased for Xbox has been purchased in the United States, including HUNDREDS of arcade games which I'll never be able to download again if something happens to my hard drive. Also, my Windows phone is completely useless due to the fact that I don't have a Hungarian credit card to download games, so the hundreds of dollars I've spent on Windows Phone 7 games are out the window and won't be refunded.
I take solace in the fact that Xbox LIVE gold at least (until they probably change it to mess with us even more) is region free, so I can easily go to the store to purchase an extension when my time is up. Also, I can use a second gamertag to download DLC/XBLA games if I choose to play on my real gamertag. Is it really necessary to jump through all these hoops just to play on their system? I have a pretty large gamerscore, so starting a new account isn't exactly something that I'm willing to do. I think this God awful attempt at customer service needs to be changed immediately and allow us to move our accounts to their rightful region. It seems like their messing with their "licensing issues" even more by having my account in Hungary even though I live in the United States.
Here's an idea. If there's such a big deal with licensing, why even allow the transfer of regions to newly made regions? Instead of throwing your loyal fan base that has been hacked in one of your largest regions in the world to the side, make the people with new XBL regions make a new account instead of vice versa. It's kind of backwards if you ask me. I doubt I'll get a response to that question on here, though.
Anymore of these unfair practices, I wouldn't be surprised to see a class action lawsuit get started. I'd gladly jump on that train in a heartbeat with all the content I've been pretty much exiled from.