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How to remove Xbox Profile from Microsoft Account

  • Level   1

Hi,

Microsoft created this Xbox profile for me. I actually have another profile that is currently associated with another Microsoft Account that I want to move over to THIS Microsoft Account. How do I delete/remove this Xbox profile?

Thanks

ben


All Replies
    • Level   5

    You can change the Microsoft Account on a profile by

    1) Preparing a replacement Microsoft Account at http://signup.live.com and selecting Make A New Email Account.

    2) Change the Microsoft Account on the Xbox 360 via Settings | Account | ->-> Account Security | Change Microsoft Account

    Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com   How to get FreeLIVE j.mp/XVriY7

    • Level   1

    I don't want to create a new Microsoft Account. I already have the desired Microsoft Accounts. I just want to get rid of the Microsoft generated Xbox Profile/Gamertag for Account #2, so I can move my Xbox Profile/Gamertag from Account #1.

    Thanks

    • Level   5
    • Suggested Answer

    You can't - so you must move the Microsoft Accounts instead

    Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com   How to get FreeLIVE j.mp/XVriY7

    • Level   1

    Sadly, this is true. I have never had so much grief from "security". I have 3 kids and this is ridiculous. I've spent easily 4-5 hours this weekend trying to get this crap straightened out.

    I will not be upgrading to the next gen xbox.

    • Level   1

    I am having the same problem!!!! Why do they not fix this!

    • Level   5
    • Suggested Answer

    Because the solution they have works if you follow it.

    Gamertag A now uses Microsoft Account addresse #1

    Gamertag B now uses Microsoft Account addresse #2

    TODAY

    On a PC make new Microsoft Account addresse #3 at http://signup.live.com

    Switch Gamertag A to Microsoft Account addresse #3 on the Xbox with Settings | Account | --> --> Account Security | Change Microsoft Account which will free up the #1 Microsoft Account

    IN 30 DAYS OR MORE FROM TODAY (write the date on your calandar)

    Switch Gamertag B to Microsoft Account addresse #1 (current email) on the Xbox with Settings | Account | --> --> Account Security | Change Microsoft Account

    WHY WAIT 30 DAYS?

    Switching Microsoft Accounts multiple times was a trick used by account thieves, to 'muddy the trail' and make it tough to catch them. I hope you don't mind Microsoft making life difficult for account thieves...

    Support: tinyurl.com/XBLnumbers or Request A Call support.xbox.com   How to get FreeLIVE j.mp/XVriY7

    • Level   1

    I found the answer here: support.xbox.com/.../switch-gamertag-to-different-microsoft-account

    It took forever and a half to do it and an hour with customer support that got me no where.

    • Level   5

    BTW, you can't delete an account from Live...only from your console.  Once you make a Silver or Gold account it stays made.  At least until such a time as MS decides to purge it from the system.  Which has never been annouced for the 360...only for the original Xbox.

    • Level   1

    To Vibroplex -

    "On a PC make new Microsoft Account addresse #3 at http://signup.live.com

    Switch Gamertag A to Microsoft Account addresse #3 on the Xbox with Settings | Account | --> --> Account Security | Change Microsoft Account which will free up the #1 Microsoft Account

    IN 30 DAYS OR MORE FROM TODAY (write the date on your calandar)

    Switch Gamertag B to Microsoft Account addresse #1 (current email) on the Xbox with Settings | Account | --> --> Account Security | Change Microsoft Account

    WHY WAIT 30 DAYS?

    Switching Microsoft Accounts multiple times was a trick used by account thieves, to 'muddy the trail' and make it tough to catch them. I hope you don't mind Microsoft making life difficult for account thieves..."

    There should be an account verification override to bypass the 30 days....after waiting the initial 30 days and then following above instructions, I had to download the profile and guess what...I have to wait another 30 days from the downloaded profildate....YIPPEEE!!!  

    I understand the whole thieves comment - but there should be a way for support to override plan and simple...see ya after 60 days to get everything switched around - FIN awesome!!!!!

    • Level   7

    If you do it correctly you can do it riggt the first time without waiting 30days

    so gamertag 1 has ms account 1

    and gamertag 2 has ms account 2

    so you need an ms account 3

    So you change gamertag 2 with ms account 2 with ms account 3

    then replace gamertag 1 with ms account 2 and then wait for the 30days to replace ms account 3 for gamertag 2

    so replace gamertag 2  and ms account 2

      

    • Level   1

    This is the most retarted system on the planet. I created a profile on my friends XBOX and have been playing for a few months now before deciding to create an xbox live account. After signing and selected to create an live account I was signed out.... thinking that the live account was for the account for the entire system I proceeded with using his mail details (after all it his system). After the signup process was complated I was re-entered into my account now with his details associated to my profile. At no point was I warned about this in the prompts!!!!!! Now I have to realise what a load of crap this is to reverse!? I have created my own live account on the PC and still I cant just switch, I cant unassociate, I cant do anything. Someone aught to get fired for such a backwards process!! thanks alot Microsux.

    • Level   1

    This is a f****** shambles. You have to create another account that you're never going to use to move a xbox live account you don't want.My friend who is a solicitor reckons they're breaching the data protection act by not allowing you to delete your data,.

    • Level   1

    You can request a data deletion but that will result in the Microsoft Account being deleted also, which was not what the OP had in mind..

    • Level   3

    You can have your personal data cleared from the account, Jonny.  You just can't have the account itself removed outright.  Xbox accounts are vessels for content licenses.  Even if you don't own any content, a "license vessel" has still been prepared at the creation of the account, so they don't have a way to just obliterate that.  Moving an account you don't want to use to an email you don't want to use seems to be the best way to deal with it.  Set'em and forget'em.  You can always make sure your personal info isn't floating on it before you leave it.  Also, this thread is over a year old, guys.

    • Level   1

    can someone help me, i just made this account and it already has an xbox profile on it!!!!!!