Is this the account? As I can see it has a Gold subscription on it.If it is not working, try to restart the Xbox.IF it's still not working, test the connection to XBox LIVE.
You are showing as gold here. Be patient, it can take a while for the service to populate your account properly.
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Mermaids Can't Drive
Xbox One Unboxing with a special surprise at the end
You can also test your connection or recover your account to speed up the process.
this also happened to me :( it takes a little time