The Rep System

ITS BROKEN. Its that simple. And microsoft wont do jack ***.

Remember those account "hacks". Microsoft blames phishing scams and other end user related faults. Do you still believe them? If they cant even keep a simple system like this up and running (or even be aware of its broken state), how can they say that their network is secure?

Yeah I just read up on all the "FIFA hacks"  where accounts are stolen and points purchased off the original owners credit cards to buy family gold packs and player packs ect and nearly half the people dont even own the game and then their accounts were migrated to another country making all their original dlc for other games useless?

I have to admit that Microsoft or EA certainly seems to have an issue with security...  Sure they can blame phishing scams ect but at the end of the day if its that easy to get into someones account and also change so many details and use their credit cards there IS more than likely a security issue....?? What I also noticed on the main thread about it there seemed to be almost no support staff commenting on anything or giving any explanation.. Guess we should be somewhat glad our situation is not as bad?

Dont get me wrong I would still like our problem fixed I just dont see it taking any priority with them anytime soon  seeing as there has been no more "Support" to any of our threads regarding the REP issue =\

Hey Deppers and all - we still are actively looking into this issue for you. It may take a bit to chase it down as we are not able to reproduce this issue here, and it's hard to fix an issue if you can't see it. We do understand the inconvenience this has caused you, however, and we're still looking for a resolution for all affected users. Thank you for your patience in the meantime! :)

create new gamertag - issue reproduced

Thank you! We've tried that as part of our investigation. Once we can identify the issue and provide a fix, I will update this thread. :)

im holding my breath.

FYI. Also besides the rep system being broke, so is the report user (file complaint).

I've been having the same problem to.  my other accounts took a week at the most to hit 5 stars. its been 4 months for me and still at 3 stars, i know rep doesn't really mean anything but 3 stars seems ugly on my gamercard opposed to 5 stars.

the only tim my rep ever moved was playing fable 2, as random people asked me for help on their games. however, it hasnt moved since then, and thats about half a year now. I have had my account for over a year, whereas some of my friends, theirs shot to 5 stars in a week. mine hasnt budged.

I've been told by Microsoft that the servers need time to update your rep. I still don't believe that since its been months. But i'll just have to wait... And other accounts get to 5 stars in one day.

Hi my account King of Crayons is stuck on a 3 star rep and has not moved. I have had my account for 2 months now and have over 90 positive reviews. I rang the customer support and they told me to contact the forums as you guy have the power to change it. I was was also given a reference number 1170101302. Please help this is really starting to annoy me

Microsoft is not doing anything about these issues.  It has been broken for MONTHS now and the best you get is every few weeks, someone post here, "we are looking into this issue."  Really, how hard is it to believe people and assign some Engineers to actually look into this?

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True that.

I might make a new gamertag to see if I can get that one up. I doubt it. They need to stop saying they'll look into it and do nothing about it.

Bump for incompetence

So Is this issue going to get fixed or will we be waiting another few months? The problem is with the servers, therefore a technician should go look into whats wrong and why its not synchronising properly? I wouldnt think it would need any more "looking into" than that?