The current profile is not allowed to play on Xbox LIVE?

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03 - Managing my Xbox LIVE account

Adding/changing security proofs, managing Gold subscriptions, Microsoft Account info and more.

The current profile is not allowed to play on Xbox LIVE?

Answered (Verified) This question is answered
Level: 1

Hello. I just bought  3month membership from you on the website.

I was hoping to get on a play but then it said " The current profile is not allowed to play on Xbox LIVE "

Help? Can i get my money back? I just wasted £14.99 -.-?

Verified Answer
  • Level: 2

    a quick way to get that to get to your console is to test your xbox live connection. then afterwards just log into your profile and you should have your gold membership showing on your profile. another way is to download your profile. but its far faster to just test the connection. sorry, i'm rambling now.

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