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Age info on Xbox profile

  • Level   1

How do I update my BD info on my Xbox profile? I am 17 but I can not access MA videos on Hulu+

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    • Level   4
    • Verified Answer
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    With regards to updating the profile birthday, it can't be done. Once set the birthday is non-changeable. You have to wait till the account reaches the birthday of 18 then you can promote it to an adult.

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    • Level   5
    • Suggested Answer

    You can check out this link for info on promoting a child account.

    support.xbox.com/.../online-safety

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    • Level   4
    • Verified Answer
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    With regards to updating the profile birthday, it can't be done. Once set the birthday is non-changeable. You have to wait till the account reaches the birthday of 18 then you can promote it to an adult.