ACCOUNT RECOVERY PROBLEM, HELP?

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03 - Managing my Xbox LIVE account

Adding/changing security proofs, managing Gold subscriptions, Microsoft Account info and more.

ACCOUNT RECOVERY PROBLEM, HELP?

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basicaly, i bought a new xbox today as my other one broke. I bought the transfer cables and transfered everything over but my actual xbox live account did not transfer. I tried to 'recover gamertag' although when the process had finished it came up with " can't save your profile on the selected storage device. Please make sure the device is inserted correctly and has enough free space, and then try again" yet i have the new 250gb xbox so i definetly have enough space and i cant move the storage device. when i try and log onto the account on the xbox website, my other account 'PHITTI xx' signs in. They have the same email adress' for windows live ID but i though you could not have the same email adress for different accounts. someone PLEASE help. Thankyou.

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