If you’re experiencing a problem with your Microsoft account password when signing in to Xbox Live, the options below may help you.
- Forgot your password on your Microsoft Account? Learn more about how to Recover your Microsoft Account Password.
- Did you recently add or change the security proofs on your Microsoft account? You may need to verify your proofs. Visit Add and update security proofs for your Microsoft account
- Did you opt in for Two Step Verification for your Microsoft account? Learn more about Two Step Verification, and what you need to do to sign in to your Xbox console