Re: Cannot connect with friend on Xbox Live Party or Chat.

Xbox forums
word bubble
join the conversation

11 - Communicating on Xbox LIVE

LIVE Messages, Voice Chat, Parties ,and in game communication. No reporting, please.

Cannot connect with friend on Xbox Live Party or Chat.

Answered (Not Verified) This question has suggested answer(s)
Level: 1

Cannot connect with friend on Xbox Live Party or Chat.

     My friend & I can't connect to each others parties. We both have the share the same internet provider.  But on games such as Battlefield 3 we can join game together through the in-game squad management system. But our main concern is that we can't join parties. Which disallows us to play any cooperative games. Please help us.

  • Locked
All Replies
    Level: 1
  • How come me and 1 of myh friends cannot  get into parties together any more we are tring to play mw3 ..everything was fine untill 4 days ago we both keep getting  "cant connect to xbox live party"  how do i fix this   : (

  • Level: 1
  • The only thing i can say is i have a friend who i cannot connect to EVER, until he found out that having his pc and xbox running on wifi wouldnt let me connect for whatever reason...so now when we cant connect hes like ahh lemme turn my computer off and then we dont have a problem. Possibly firewall related? So now when we are playing he makes sure his is the only device with an IP and i guess that works ?? Someone else would have to tell me.

  • Level: 1
  • Well, I have been trying to solve this problem for like 2 years now...I was playing Gears 2 campaign with my highschool friend, got disconnected, and that was the last time I ever had the chance to play 2 player campaign on live :(

    Anyway, after a lot of research it was not the NAT or xbox live accounts or any of that. It was finally explained to me by and xbox support tech that sometimes for some reason your IP addresses are too close or you are running through the same DNS server and somehow Xbox live recognizes the connection between you and your friend as a local network when it is not. This could be way off but it doesn't sound like anyone else has an answer.

    I was told that by contacting your Internet Service Provider it is possible that you could have your IP address changed to a different one that is not as close to your friends (which i'm guessing is fairly close to yours and I believe the closer you are to them the more similar they would be). If this is possible I would change your IP (if you feel like this is worth it) to something different.  I would compare your old IP and your friends IP and try for one that is still with your original ISP but as different from your friends as possible.

    Again this solution was a suggestion from either my ISP  or it may have been Xbox but it definitely was not the average "it must be your NAT" minimum wage phone answerer.  I got irritated hearing the difficulty I would have to go through not know entirely if it would even work so I never did try changing my IP. Changing your ISP would also work but out in the country were I am its either DSL with my ISP or satellite internet (which won't happen). I'm dying to hear the results if someone tries this. Send me a pm or something.

    Good Luck,

    Ryan - Eywas Legend

    Suggested by
  • Level: 1
  • oh and I was also interested in how many of us having this issue have common ISPs. I have TDS telecom. I'd would like to know if a lot of us have similar providers that seem to be more problematic with this issue.  I should say that with the exception of this issue TDS has been wonderful.

  • Level: 1
  • Hey Eywas Legend, I will have to try this as I've had the same problem with a particular friend for a long time now, and it's driving me up the wall! I will try anything so thanks for the suggestion! I am with Optus and this friend is with Telstra so I'm not sure if it will work, but we do live close, about 20-25Kms apart, so that could have something to do with it.

    Do you find out the settings of your IP Address through the modem settings? Did they mean the IP address that the ISP assigns you? Or did they mean the IP address of your LAN? I'm not 100% on this and if what I said even makes sense, I'm a novice to networking, but have fiddled around a little bit trying to fix this problem so know a little. I'm guessing it's the ISP assigned IP address as you have to contact them in order to change it on their end.

    Thanks.

  • Level: 1
  • I should add that I was referring to getting the provider to change the DNS server which you connect to with your modem with reference to the IP address the ISP provides you with.

    Thanks again.

  • Level: 4
    ontopicGamerSpotlightAmbLevel10
  • Gentlemen and ladys.  Please remember if you are having an issue like this or another issue, please post your own thread for it will be easier for us to assist you with your issues.  Thanks! :)

    @iNb4Ownage

  • Level: 1
  • Goomba Assassin, I was referring to the IP assigned to you by your ISP. To check your personal IP address I would suggest <http://www.whatismyip.com/> which will tell you. Then I would have your friend do the same thing. I would think your personal IP address can be changed by your ISP or at least mine would change it I think. Trying a different DNS server may also solve the problem but I'm not an expert.  My ISP has 2 DNS servers I believe. I can't remember but I either tried switching that or they wouldn't because the other server may have been too far from my location. idk. The key thing to remember here is xbox may have some small part in this issue but having the same ISP as your friend seems to be what causes the issues so it is somewhere on your ISP's side were I believe we stand the only chance of solving our severely aggravating problem. See if you can change your personal IP with the method I suggested and let me know if you have any luck.

    Good Luck! we're all going to need it haha

  • Level: 1
  • iNb4 Ownage, while I appreciate you trying to help us on an individual basis, I believe that we all have the same problem and no one seems to be able to solve it.  Collaborating and pooling our ideas and experiences is probably our only hope at fixing the issue.

    If you ever have solved anyone's individual thread that has had this issue (being unable to connect with a friend or friends who have the same ISP after NAT has been opened and routers adjusted) I would love to see the thread...in fact I would pay, but don't tell me to change to different ISP's because I'm already aware of that.

    You may want to take a look at that VASH guy's individual thread, he was on page 1 of this thread and posted the link to his thread somewhere in his comments.

    Thank you for reading about our problems and caring, Eywas Legend.

  • Level: 1
  • I think the open/closed NAT is a cop out solution, because my apartment building has always had a closed NAT and i didnt have a problem with it until about a month ago. Also the ISP they use is a business class ISP called airwave networks, and i cannot connect to a friend who uses a consumer class cable provider. I have not tried to connect to anyone but that one friend lately so i dont know if my problem goes beyond one friend or not, but i think this problem goes beyond having similar ISPs/ IP configurations.

  • Level: S
    Support
  • Hey HALF DUPL3X! Just to echo what Nb4 Ownage said, if you create your own thread we're more than happy to help you work through your issue individually. If you could include a full description of what you're experiencing and any things you've tried to resolve the issue that would be great!


    How to use the forums

  • Level: 1
  • Me and my Americangamer44, Havent been able to connect at all, we both have open nats and we both cant even talk, if i cant get this to work im getting my money back.

  • Level: 4
    AmbLevel7
  • @Indianman

    It would help you if you created your own post giving as much detail on your issue as possible

  • Level: 1
  • I would like to suggest this. It most likely has something to do with Xbox Live OR even the games itself. Here's my story: My friend and I couldn't connect at all UNLESS there was somebody else in the party OR game. Another thing to note is it maybe because of what game or app (Maybe App) you are running. Example, my other friend was playing Halo 3 (This was a year or 2 ago) I was at the dashboard and I couldn't connect to him UNTIL he went to the dashboard. When he went to the dashboard it connected immediately! So the problem could be the game or even the service itself!

  • Level: 1
  • I find it amazing that any admins/ambassadors out there just tell people to start their own thread, instead of answering the problem for many people out there. If they just said "look, we, don't know" then maybe thay could start working witht the community, instead of repeatedly fobbing other users off.

    • Not Ranked
    • Locked
Page 2 of 3 (39 items) 123