YouTube app error 4004

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YouTube app error 4004

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Youtube app on xbox is continuously (for the past 14 hours) showing error 4004 on startup of the app. Tried deleting and reinstalling to no avail.

Any ideas please?

In search of adventure...

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Verified Answer
  • Level: 2
    AmbLevel4

    Hello Kuldorn,

    Your not alone on this error, but that does not make it an invalid question.

    Via the Xbox Live Service Status page found at the link below:

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    support.xbox.com/.../xbox-live-status

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    The message as follows :

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    "Users may experience difficulties with the following services:

    YouTube

    Affecting the following LIVE Platforms:

    Xbox 360 Console

    9/7/2012 12:55:21 AM PDT:

    Some YouTube members will receive an unfriendly 4004 error code when attempting to open the application. We are engaged with our partner and working toward a fix for you! Thank you for your patience and check back in with us in 30 for an updated message. "

    --

    -

    Be sure to check that page often, for any updates.

    Crazy in the morning Crazy in the Evening -iAmCrazyDomo

    Looking for more friends, Add Me

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    Level: 1
  • Yes, you are not alone... I'm having the same problem!

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  • Level: 2
    AmbLevel4
  • I wanted to keep you posted just in case, especially since I was looking forward to using my app.

    --

    From the Support Status Page:

    "9/7/2012 2:38:33 AM PDT:

    A subset of YouTube members will encounter difficulties when attempting to launch the application. Our engineers are working with our partner to get rid of the pesky 4004 code you may be seeing as quickly as possible. As always, we'll keep this message updated every 30 minutes as progress is made! "

    -

    --

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    Sounds like the Xbox Swat Team is on it already. Good luck and Happy YouTube-ing

    Crazy in the morning Crazy in the Evening -iAmCrazyDomo

    Looking for more friends, Add Me

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  • Thanks for the replies, I guess its just a waiting game till it is fixed. Thanks again.

    In search of adventure...

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  • mine still won't work even though they say it's fixed

  • Level: 2
    AmbLevel4
  • Try deleting the application, and then re-download it. That should fix it. In addition you can clear your cache as well.

    Crazy in the morning Crazy in the Evening -iAmCrazyDomo

    Looking for more friends, Add Me

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  • We have all tried that numerous times and it still is not working so I think that they need to look at it again to see why it ain't working because what ever they were doing trying to fix the problem hasn't fixed anything as it is still broken,I have also posted on there facebook page hoping that someone working for them will see it but I ain't holding my breath

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  • well i have just been on live chat with xbox support ,. you people some so inpatient ---  it will be fixed its just a matter of time and looks like some of us have all the time in the world !  why not turn off your xbox and forget 4004 , go see a movie or go for a long walk , there is more to life than you tube ,

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  • Guess what people! the cavalry has arrived. :D

    Until they fix this, I have a TEMPORARY SOLUTION. I am putting this in caps because I know there are people skimming the page for the word "solution."

    Now we all can see that the error takes place upon the youtube app's home page. At first I thought it was the launch sequence but this is not the case.

    Basically there is something wrong with the home page and when you reach it, the 4004 comes up.

    So what do we do? Simple. We enter youtube without going to that page. How do we do that? There's a few ways. Try a search for a channel or video in the bing search bar left of the starting panel on the dashboard where you hit "play game."

    Or you can do it the easier way and just scroll 3 panels to the right from the "home" panel to "video" on your dashboard and look at the advertisement boxes. You will notice one of them says "youtube."

    Go ahead and hit that and it will take you into youtube and directly to the channel being advertised. From here, press Y to search up whatever you like.

    But whatever you do, do NOT press X at all and do not press B more than you have to. this is because if you end up on the main youtube page again, you'll get the 4004.

    I'm testing if it will actually play videos as I type.... dot dot dot....

    That's a yes. just played Beautiful lies by B complex.

    There you go people, not as broken as you think. Help people out and spread this fix around.

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  • You mind rephrasing that fix of yours? Because I can't tell what you're talking about in terms of a Youtube ad or anything of the sort, and Bing seemingly doesn't have the ability to search for things on Youtube.

  • Level: 1
  • Sorry to double-post, but figure out how to do this now. However, this workaround doesn't actually work. It's still giving me the error message.

  • Level: 1
  • Then you aren't doing it properly due to my crappy explaination, Or there is something inherently wrong with your app and I would suggest a reinstall in that case.

    But I think I'll just explain this more easily..

    Because I'm SERIOUSLY listening to music on it RIGHT NOW while I type this.

    Once again, you WILL get the error if you go on the default page of the app.

    In other words, that page that says "reccomended" and "popular" and all your "watch laters" is what will create the error.

    As far as the "ad" is concerned, its very tempermental because I'm not sure whether the ads are the same on every box, or for that matter that there will always be one leading to youtube.

    But my point is that if you can find a link of some kind, that is linked to a youtube channel such as the one I clicked, which oddly enough had to do with andy milinokas and his rap battles, then you will skip the main page. By doing this, you avoid the 4004 UNLESS you go back to that home page.

    If you are getting 4004 in the middle of videos, then it is not related to this issue. This is because this does not happen to me or any one else I know and therefore is an exclusive problem.

    Other than that, I am CERTAIN that if you do not come across the main youtube page, you will not experience that instant 4004.

    Lizuka if you are still getting that error, then you are doing it in a way that still goes through the home page and need to find a different way in. Once again, you might not have a youtube ad in your video panel.

    On my xbox, where it says "youtube" in this image is where the ad is. Only its not a youtube logo its like the cover image of the channel.


    [Once again, it won't look like this as this dash is much older, but where it says "youtube" is where the link was. I wonder if it only shows ads based on apps you have. if you guys are seeing something different that might be why but I'm just speculating.]


    I would imagine though, that currently all of our ads are the same. So the youtube link I used should be there for everyone.

    So once again, find this, select it, wait for youtube to start booting up and you'll start in a channel with a bunch of its videos there, featuring a fat lil rapper white kid lol.

    From there press Y and search.

    I HIGHLY doubt that by some miracle that only I can do this.  If I can do this, all of you should too.

  • Level: 1
  • Dammit won't let me edit so Ima double post.

    This probably isn't going to work, but I remember I know a trick where you could go into search before the main screen even loads. I'm going to  test if I can use this to bypass the 4004 as well. Prolly won't work but I will update.

    I ain't yankin chains people. Unless I have the jesus of all xboxs...

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  • Darks's suggestion does work. A quick message to DESTROYALLpuffs, if I was able to go out I would...I agree there is more to life then the app but it does get to you after a while!

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