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Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

  • Level   1

I can't purchase points. I keep getting the error: "Your payment instrument could not be authorized. Please contact your provider, or try a different payment option."

My payment information is valid, it works elsewhere. I've tried adding new cards, get the same error.

I've read http://forums.xbox.com/xbox_forums/xbox_support/f/12/t/19164.aspx and http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/32.aspx. It doesn't apply.

There is nothing wrong with my billing information. I also have a zune pass tied to this live id and am able to make purchases on my Windows phone 7 and through the zune marketplace without issue, using the same credit card. I've also checked billing.microsoft.com and the payment options show up as valid.

 

Recognition Services Dev Team

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    • Level   1
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    Workaround: www.amazon.com/.../ref=sr_1_3

    Recognition Services Dev Team

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