Re: Hacked? Didn't buy SILVER PLAYERS PREMIUM or PREMIUM GOLD JUMBO.

What's the number for that? When is it open?

Thanks for the link, it happened to me today too for Fifa 11 as well....

on 9/3/2011 i had 800 microsoft points two days later i have zero and how do i know if i add more points the person who hacked me wont steal it again.

Thanks for the link too, same thing happened to me to this morning; someone bought 6000 then 4000 MS points and went on a XBL Arcade buying spree.  I'm pretty ticked since I thought my info was kept under wraps :(

Already sent in a dispute to PayPal so now I'll just have to call Xbox tomorrow.

6000 and 4000, that was the same amounts for me. about $125. I only had 50 pts in my acct, and thats gone (dont care about that).  Called XBOX, they started their investigation, I can't get on live until they are done. They said they caught the 6000 purchase and had already started crediting, but didnt notice the 4000 until I pointed it out. I don't know whats worse. that Microsft has had that kind of breach, or that EA offers up that kind of "Consumeable" "freemium-esque" content.

Same happened to me, but luckly the experiation date on my CC was wrong.

This just happened to me on Saturday.  How long did it take to get corrected?

Just happened to me, although they didn't buy any points with my account.  Cleared out my 960 points with Premium Gold Packs and Jumbo packs.  I get emails near instantly when I do buy points and my inbox is clean, and my online banking isn't showing any activity either.  Is it even possible to get the points back or no...

This just happened to me and they cleared out 3100 ms points. buying a Silver upgrade pack, Family Gold pack , and Family Gold jumbo.  I talked with customer support and they said that when their system is back up they will start an investigation.  I am on the phone with EA as well because it seems to only be effecting FiFA because I don't own FIFA 12 but once I got my account back, I played it and got to achievements which have to do with these Packs they are buying.  

same to me, they buy 10000 points and expend 4000 from my own stash.

they buy the packs and Fifa12, play and receive 65g in anchievments

Me too.  I don't know how many points I had before but it was considerably more than the 40 I have now.

I've got a Premium Gold Pack and a Premium Gold Jumbo in my purchase history (both from today) and my play history shows I've been playing FIFA 12 (and I hate sports games).

My license transfer screen also shows two consoles attached to my account.

I can't check my console ID number right now, but I'd be willing to bet that the one with only 2 licenses on it isn't the one sitting in my living room.

I've called twice today and both times I've been told their account system is down so there's nothing they can help me with at the moment.

Hopefully it'll be back up tomorrow.

I've changed my password but at least I didn't have a credit card attached to my account.