Downloads on old acc

best is, i was banned for marketplace theft..and i never did any of that, i bought everything with legit points...wish support can just go LOOK in my purchase history..... all my proof is their that im innocent

does not matter, if you are banned you have to buy all your downloaded content all over again.

understand, but as i said im innocent..if they can just go compare what i "stole" and what i "bought", they will see they made a fault , and everything WAS bought LEGALLY!

they do not ban accounts for marketplace theft without 100% proof, so again the only way you will get that stuff is to pay for it again and DON'T get banned again.

its my right to know what proof they have and what i did wrong...if i dont know what the exact casue was for the ban, then  i wont know what not to do next time...

Usually that information isn't released because if they tell someone through the forum, hackers can work to get around the detection.

If you're adament about it, file a complaint with the BBB. Those things are usually investigated and proof can be shown privately.