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How do I cancel Zune after the free trial is over?

  • Level   2

How do I cancel Zune after the free trial is over?

I can't seem to do it from My Account, or anywhere.

Verified Answer
    • Level   X
    • Verified Answer
    • Verified by

    Hello Tassassin:  Please check this link to cancel your Zune Subscription: www.zune.net/.../updateorcancelzunepass.htm.  If you have anymore questions you can contact @ZuneSupport on Twitter.  Thanks.  

All Replies
    • Level   7

    You're supposed to be able to navigate the Zune webpage. You need to do it BEFORE the trial is over.

    The fastest method would likely be calling up support and asking them to turn off the renewal.

    • Level   1

    Whats the answer

    • Level   X

    This is an Xbox forum.  However, I'm checking to see what you need to do to cancel.  I should have an answer today.  I think that Raett is correct however, if you can find a Customer Service support phone number, that might be your quickest solution.  Thanks.

    • Level   X
    • Verified Answer
    • Verified by

    Hello Tassassin:  Please check this link to cancel your Zune Subscription: www.zune.net/.../updateorcancelzunepass.htm.  If you have anymore questions you can contact @ZuneSupport on Twitter.  Thanks.