Re: Can't Join Live Rewards

Can anyone offer any help? I'm still getting the same message and unable to join.

have you changed your windows ID recently ?

naw still using the same email i have been for years.  the support reps verified that my email and gamertag were still linked also. on xbox.com and on xbox under windows live id they still both show my same email.

Same thing is happening to me. I've been a member since January btu it si still saying that I am not a member ever since I got the email asking me to join. Can someone please help me!!!

This seems to be happening to several people. The only thing I'd suggest you do is change your email to something simple (account1@yahoo.com) or something similar to that, change your other info to match that, then join the program. Afterwards you SHOULD be able to change your email back and still get on

Thanks Seterian, but I was hoping to have someone find out why this isn't working first. I might try that as a last resort, but knowing my luck that might not work either. That and having to wait days for it to take effect in the system. But doesn't look like I'm getting much progress so I'll prolly give that a go next week sometime.

Hello Solace! Thank you for your post. Has the website ever recognized you as a Rewards member, or has it always given you this message?

It has always given me this message. I've been trying to join since last Monday or Tuesday. I've never been a member though. My friends just told me about the program last week.

The Rewards team has now got all your information :)

Thank you annd I hope you can fix the problem.

Hey Chaos, if you're new to this thread I'll ask you to create your own for the best help possible! It sounds like you might just be the OP using a different GT though, either way -- Solace, have you recently changed your Gamertag, perhaps multiple times in a short period of time? Let us know :)

Im having the same problem, please help. I have been a Gold member for 5 days and will not recogonise me, Support have told me via livechat i'm entitled to be part of the rewards programme. Ive tried the twitter feed but no answer, please help..

Henanigans no i haven't changed my gamertag in years. I changed it once but it was years ago not long after i made the account.