Re: Xbox and Media Centre issues

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Xbox and Media Centre issues

Answered (Verified) This question is answered
Level: 1

I wonder if anyone can help.

I have an ethernet connected 360 and a wirelessly connected pc (win 7 64 bit). Both access the internet fine. I cannot, however get the media extender setup and it;s driving me nuts!!!

The 360 used to work with my previous install (on the same PC, using Vista).

Both devices can access the internet and the Xbox can access live services. Media streaming is turned on and the Xbox is showing in my homegroup (both on the same homegroup) and set to default and I have shared numerous folders with write access for everyone (this works fine on my other WDTV streamer)

I cannot ping my Xbox, even when all firewalls are turned off temporarily. I have uninstalled all antivirus. It does show up on the network map.

I have rebooted and reset everything to no avail. Tried upnp on and off. Tried 3 diff brand routers. I can ping other network devices.

I also tried Mister Fitzer's suggestion about the DRM path but mine has nothing set at the moment, so couldn't copy it.

Any help much appreciated :D

Verified Answer
  • Level: 1

    No it's set to home, private network. Thanks for the suggestion.

    I have now found the solution and it's completely bizarre! I had tried 3 diff routers as suggested above. I then got a replacement BT Home Hub (after 3 1/2 weeks of getting the wrong thing sent by BT lol). It worked!! So it was the router. The curious thing is now that other 3 also work. Just not the original one I was using. But these 3 never worked before??? Anyway, now sorted.

    Thank you!

All Replies
    Level: 1
  • Anyone?

  • Level: 1
  • Uh well :(

  • Level: S
    SupportAmbLevel1
  • Hey Roughie, sorry to hear about this issue! Would you mind providing some clarification for us? It sounds like you've worked through our official guide for setting up Media Centre, but that it's failing at some point. What I'm unclear on is the point at which the connection/setup fails exactly. Would you be able to detail the exact issue you're running into for us? :-)


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  • Level: V
    FAQontopictipsterAmbLevel10
  • Hey Roughie, I would suggest trying the steps in this FAQ forums.xbox.com/.../30862.aspx

    Xbox.com Forum Moderator - Post 'as is' and confers no rights

    Twitter: @Kiesey78

  • Level: 5
    AmbLevel3
  • I cant get my WMC to recognize my xbox either. Instead of using WMC you can try using tversity, works better in my opinion.

  • Level: V
    FAQontopictipsterAmbLevel10
  • Hey, before checking out tversity try media connect. If you check out the FAQ i posted above it shows you how to set it up.

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    Twitter: @Kiesey78

  • Level: 5
    NetworkingguruontopicGamerSpotlightUnicornAmbLevel10
  • Roughie11:

    ...The 360 used to work with my previous install (on the same PC, using Vista).

    ...

    I cannot ping my Xbox, even when all firewalls are turned off temporarily. I have uninstalled all antivirus. It does show up on the network map.

    ...

    You say you used the Media Center of Vista previously. Please go to the settings hub on the far right. Then to the console settings in the upper left tile. There choose the Computer setting, and delete the computer (this will delete the downloaded Media Center Extender cached on your console). Then try the Media Center Setup again on the console and PC (the one with the 8-digit number.

    You also mention Firewalls. Make sure you only have ONE Firewall running on your PC, namely the Windows built in one. Since you are using a router to connect to the internet, that Router is the only firewall potential hackers see from "outside" your network. So unless you willfully forward incoming ports to your PC on the router, the router is your Firewall that already protects your PC.

    Inside your network the Firewall on your PC only keeps away the attacks of your family members.

    So, if you use a third party firewall like Norton Internet Security or ZoneAlarm or whatever Firewall besides the Windows internal Firewall is used, disable and uninstall it.

    Using a third party Firewall on your PC is just like paying for a bodyguard inside a fortress, when there is an army of "free" (as in beer) bodyguards on patrol around your fortress anyways.

    NAT Probleme lösen
    Resolve NAT problems

  • Level: 5
    NetworkingguruontopicGamerSpotlightUnicornAmbLevel10
  • Roughie11:

    ...I cannot ping my Xbox, even when all firewalls are turned off temporarily.

    One thing I forgot in my previous answer: To my knowledge, the Xbox 360 doesn't answer to ICMP ping requests anyways. So it's perfectly "normal" that the Xbox doesn't answer to your pings.

    NAT Probleme lösen
    Resolve NAT problems

  • Level: 1
  • Hi, sorry just seen that there are answers now.

    Thanks for the help everyone, much appreaciated.

    @ Mister Fitzer it's failing on trying to find the Xbox. So the very first stage.

    @Kiesey78 done that as the first step. I know how to set up media connect, it's failing :( which is why I am on here.

    @x24hrslivex Yeah, tried ps3mediaserver but doesn;t work with most media (I usually use mkv files).

    @Arnimatorx Already deleted computer etc. Have gone all through the stuff searchable through Google. Have turned off all firewalls temporarily. That's both hardware and software firewalls.

    Tbh I've kinda given up on Xbox now and gone back to my streamer. Also discouraged that M$ want people to pay for iPlayer access which is free on every other device. Find it kinda poor that Microsoft's own gaming system doesn't talk properly to it's own operating system??? Other gaming systems do it no problem.

    Cheers again guys and take care :D

  • Level: S
    SupportAmbLevel1
  • Hey there Roughie, sorry for the slow reply, and thank you for the clarification. I'm curious--how are you PC's network settings configured currently? Is your console set to 'public,' perchance? If so, would you be able to set it to 'private,' to see if that allows you to connect? :-)


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  • Level: 1
  • No it's set to home, private network. Thanks for the suggestion.

    I have now found the solution and it's completely bizarre! I had tried 3 diff routers as suggested above. I then got a replacement BT Home Hub (after 3 1/2 weeks of getting the wrong thing sent by BT lol). It worked!! So it was the router. The curious thing is now that other 3 also work. Just not the original one I was using. But these 3 never worked before??? Anyway, now sorted.

    Thank you!

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